THE NECESSITY OF CONTROL FOR COMPUTER AND INTERNET USERS WITH MYALGIC ENCEPHALOMYELITIS/CHRONIC FATIGUE SYNDROME.

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Title: THE NECESSITY OF CONTROL FOR COMPUTER AND INTERNET USERS WITH MYALGIC ENCEPHALOMYELITIS/CHRONIC FATIGUE SYNDROME.
Authors: Best, Kirsty1 kbest7@gmail.com, Butler, Stephanie stephaniebutler.d@gmail.com
Source: Information, Communication & Society. Sep2013, Vol. 16 Issue 7, p1042-1060. 19p.
Subjects: Second Life (Game), Virtual reality websites, Chronic fatigue syndrome, Internet users, Patients, Attitude (Psychology)
Abstract: In this article, the authors present results from an ongoing study of individuals with ME/CFS who are using the virtual reality site, Second Life, as a medium for social support networks. We expand on Norman, Hartson and Best's categories of affordances by proposing an additional four tiered framework for the categorization of types of communication breakdowns that occur in human–computer interactions. The four proposed categories are: human–computer; computer–network; human–network; and finally, technologically mediated human–human. This proposed mode of categorizing the data allows for a greater depth of analysis into the causes of complex communication errors, and participants' reactions to these disruptions in relation to their experiences of control. Each of the four categories is assessed according to the types of affordances indicated in the technological issues and whether they were reported as positive or negative by the participants of the study. The information is then analyzed according to the categories of users' attitudes toward technology (2007). The final level of communication error, that between human participants in technologically mediated conversation, leads to the positing of three categories of users: audio communicators; textual communicators; and flexible communicators. These conflicting communication preferences, or needs, are found to have a profoundly negative impact on group dynamics. [ABSTRACT FROM PUBLISHER]
Copyright of Information, Communication & Society is the property of Routledge and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Engineering Source
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  Data: THE NECESSITY OF CONTROL FOR COMPUTER AND INTERNET USERS WITH MYALGIC ENCEPHALOMYELITIS/CHRONIC FATIGUE SYNDROME.
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  Data: <searchLink fieldCode="AR" term="%22Best%2C+Kirsty%22">Best, Kirsty</searchLink><relatesTo>1</relatesTo><i> kbest7@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Butler%2C+Stephanie%22">Butler, Stephanie</searchLink><i> stephaniebutler.d@gmail.com</i>
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  Data: <searchLink fieldCode="JN" term="%22Information%2C+Communication+%26+Society%22">Information, Communication & Society</searchLink>. Sep2013, Vol. 16 Issue 7, p1042-1060. 19p.
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  Data: <searchLink fieldCode="DE" term="%22Second+Life+%28Game%29%22">Second Life (Game)</searchLink><br /><searchLink fieldCode="DE" term="%22Virtual+reality+websites%22">Virtual reality websites</searchLink><br /><searchLink fieldCode="DE" term="%22Chronic+fatigue+syndrome%22">Chronic fatigue syndrome</searchLink><br /><searchLink fieldCode="DE" term="%22Internet+users%22">Internet users</searchLink><br /><searchLink fieldCode="DE" term="%22Patients%22">Patients</searchLink><br /><searchLink fieldCode="DE" term="%22Attitude+%28Psychology%29%22">Attitude (Psychology)</searchLink>
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  Data: In this article, the authors present results from an ongoing study of individuals with ME/CFS who are using the virtual reality site, Second Life, as a medium for social support networks. We expand on Norman, Hartson and Best's categories of affordances by proposing an additional four tiered framework for the categorization of types of communication breakdowns that occur in human–computer interactions. The four proposed categories are: human–computer; computer–network; human–network; and finally, technologically mediated human–human. This proposed mode of categorizing the data allows for a greater depth of analysis into the causes of complex communication errors, and participants' reactions to these disruptions in relation to their experiences of control. Each of the four categories is assessed according to the types of affordances indicated in the technological issues and whether they were reported as positive or negative by the participants of the study. The information is then analyzed according to the categories of users' attitudes toward technology (2007). The final level of communication error, that between human participants in technologically mediated conversation, leads to the positing of three categories of users: audio communicators; textual communicators; and flexible communicators. These conflicting communication preferences, or needs, are found to have a profoundly negative impact on group dynamics. [ABSTRACT FROM PUBLISHER]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Information, Communication & Society is the property of Routledge and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1080/1369118X.2012.656139
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      – Code: eng
        Text: English
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        Type: general
      – SubjectFull: Virtual reality websites
        Type: general
      – SubjectFull: Chronic fatigue syndrome
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      – SubjectFull: Internet users
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      – SubjectFull: Patients
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      – SubjectFull: Attitude (Psychology)
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      – TitleFull: THE NECESSITY OF CONTROL FOR COMPUTER AND INTERNET USERS WITH MYALGIC ENCEPHALOMYELITIS/CHRONIC FATIGUE SYNDROME.
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              Text: Sep2013
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              Y: 2013
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