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Quality models for web services: A systematic mapping.

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Title: Quality models for web services: A systematic mapping.
Authors: Oriol, Marc1 moriol@lsi.upc.edu, Marco, Jordi1 jmarco@lsi.upc.edu, Franch, Xavier1 franch@essi.upc.edu
Source: Information & Software Technology. Oct2014, Vol. 56 Issue 10, p1167-1182. 16p.
Subjects: Web services, Quality of service, Mathematical mappings, Software engineering, Information technology
Abstract: Context Quality of Service (QoS) is a major issue in various web service related activities. Quality models have been proposed as the engineering artefact to provide a common framework of understanding for QoS, by defining the quality factors that apply to web service usage. Objective The goal of this study is to evaluate the current state of the art of the proposed quality models for web services, specifically: (1) which are these proposals and how are they related; (2) what are their structural characteristics; (3) what quality factors are the most and least addressed; and (4) what are their most consolidated definitions. Method We have conducted a systematic mapping by defining a robust protocol that combines automatic and manual searches from different sources. We used a rigorous method to elicitate the keywords from the research questions and a selection criteria to retrieve the final papers to evaluate. We have adopted the ISO/IEC 25010 standard to articulate our analysis. Results We have evaluated 47 different quality models from 65 papers that fulfilled the selection criteria. By analyzing in depth these quality models, we have: (1) distributed the proposals along the time dimension and identified their relationships; (2) analyzed their size (visualizing the number of nodes and levels) and definition coverage (as indicator of quality of the proposals); (3) quantified the coverage of the different ISO/IEC 25010 quality factors by the proposals; (4) identified the quality factors that appeared in at least 30% of the surveyed proposals and provided the most consolidated definitions for them. Conclusions We believe that this panoramic view on the anatomy of the quality models for web services may be a good reference for prospective researchers and practitioners in the field and especially may help avoiding the definition of new proposals that do not align with current research. [ABSTRACT FROM AUTHOR]
Copyright of Information & Software Technology is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Engineering Source
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  Data: <searchLink fieldCode="JN" term="%22Information+%26+Software+Technology%22">Information & Software Technology</searchLink>. Oct2014, Vol. 56 Issue 10, p1167-1182. 16p.
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  Data: Context Quality of Service (QoS) is a major issue in various web service related activities. Quality models have been proposed as the engineering artefact to provide a common framework of understanding for QoS, by defining the quality factors that apply to web service usage. Objective The goal of this study is to evaluate the current state of the art of the proposed quality models for web services, specifically: (1) which are these proposals and how are they related; (2) what are their structural characteristics; (3) what quality factors are the most and least addressed; and (4) what are their most consolidated definitions. Method We have conducted a systematic mapping by defining a robust protocol that combines automatic and manual searches from different sources. We used a rigorous method to elicitate the keywords from the research questions and a selection criteria to retrieve the final papers to evaluate. We have adopted the ISO/IEC 25010 standard to articulate our analysis. Results We have evaluated 47 different quality models from 65 papers that fulfilled the selection criteria. By analyzing in depth these quality models, we have: (1) distributed the proposals along the time dimension and identified their relationships; (2) analyzed their size (visualizing the number of nodes and levels) and definition coverage (as indicator of quality of the proposals); (3) quantified the coverage of the different ISO/IEC 25010 quality factors by the proposals; (4) identified the quality factors that appeared in at least 30% of the surveyed proposals and provided the most consolidated definitions for them. Conclusions We believe that this panoramic view on the anatomy of the quality models for web services may be a good reference for prospective researchers and practitioners in the field and especially may help avoiding the definition of new proposals that do not align with current research. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Information & Software Technology is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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