Gauging the Effects of Social Accountability on Services, Governance, and Citizen Empowerment.
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| Title: | Gauging the Effects of Social Accountability on Services, Governance, and Citizen Empowerment. |
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| Authors: | Brinkerhoff, Derick W.1 dbrinkerhoff@rti.org, Wetterberg, Anna1 awetterberg@rti.org |
| Source: | Public Administration Review. Mar2016, Vol. 76 Issue 2, p274-286. 1p. 1 Black and White Photograph, 5 Charts. |
| Subject Terms: | *Motivation (Psychology), Public officers, Social participation, Civil society, Public sector, Decentralization in government |
| Abstract: | Engaging citizens in holding public officials and service providers accountable, referred to as social accountability, is a popular remedy for public sector performance weaknesses, figuring prominently in many international donor-funded projects and leading to widespread replication. However, the contextual factors that influence the successful transfer of social accountability are debated. Demand-side factors (civil society and citizens) are overemphasized in much of the literature. Yet supply-side factors (state structures and processes) and the nature of state-society relations are also important. This article examines four projects in developing countries to explore how these contextual factors influenced social accountability aims and outcomes. The salience of supply factors in enabling social accountability for service delivery and government performance stands out, particularly the degree of decentralization and the availability of space for citizen engagement. The capacity and motivation of citizens to occupy the available space, aggregate and voice their concerns, and participate with state actors in assessing service delivery performance and problems are critical. [ABSTRACT FROM AUTHOR] |
| Copyright of Public Administration Review is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
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| Header | DbId: ehh DbLabel: Education Research Complete An: 113308311 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Gauging the Effects of Social Accountability on Services, Governance, and Citizen Empowerment. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Brinkerhoff%2C+Derick+W%2E%22">Brinkerhoff, Derick W.</searchLink><relatesTo>1</relatesTo><i> dbrinkerhoff@rti.org</i><br /><searchLink fieldCode="AR" term="%22Wetterberg%2C+Anna%22">Wetterberg, Anna</searchLink><relatesTo>1</relatesTo><i> awetterberg@rti.org</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Public+Administration+Review%22">Public Administration Review</searchLink>. Mar2016, Vol. 76 Issue 2, p274-286. 1p. 1 Black and White Photograph, 5 Charts. – Name: Subject Label: Subject Terms Group: Su Data: *<searchLink fieldCode="DE" term="%22Motivation+%28Psychology%29%22">Motivation (Psychology)</searchLink><br /><searchLink fieldCode="DE" term="%22Public+officers%22">Public officers</searchLink><br /><searchLink fieldCode="DE" term="%22Social+participation%22">Social participation</searchLink><br /><searchLink fieldCode="DE" term="%22Civil+society%22">Civil society</searchLink><br /><searchLink fieldCode="DE" term="%22Public+sector%22">Public sector</searchLink><br /><searchLink fieldCode="DE" term="%22Decentralization+in+government%22">Decentralization in government</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: Engaging citizens in holding public officials and service providers accountable, referred to as social accountability, is a popular remedy for public sector performance weaknesses, figuring prominently in many international donor-funded projects and leading to widespread replication. However, the contextual factors that influence the successful transfer of social accountability are debated. Demand-side factors (civil society and citizens) are overemphasized in much of the literature. Yet supply-side factors (state structures and processes) and the nature of state-society relations are also important. This article examines four projects in developing countries to explore how these contextual factors influenced social accountability aims and outcomes. The salience of supply factors in enabling social accountability for service delivery and government performance stands out, particularly the degree of decentralization and the availability of space for citizen engagement. The capacity and motivation of citizens to occupy the available space, aggregate and voice their concerns, and participate with state actors in assessing service delivery performance and problems are critical. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of Public Administration Review is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=113308311 |
| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1111/puar.12399 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 1 StartPage: 274 Subjects: – SubjectFull: Motivation (Psychology) Type: general – SubjectFull: Public officers Type: general – SubjectFull: Social participation Type: general – SubjectFull: Civil society Type: general – SubjectFull: Public sector Type: general – SubjectFull: Decentralization in government Type: general Titles: – TitleFull: Gauging the Effects of Social Accountability on Services, Governance, and Citizen Empowerment. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Brinkerhoff, Derick W. – PersonEntity: Name: NameFull: Wetterberg, Anna IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 03 Text: Mar2016 Type: published Y: 2016 Identifiers: – Type: issn-print Value: 00333352 Numbering: – Type: volume Value: 76 – Type: issue Value: 2 Titles: – TitleFull: Public Administration Review Type: main |
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