The use of the intranet of the Durban University of Technology Library as a Knowledge Management tool.
Saved in:
| Title: | The use of the intranet of the Durban University of Technology Library as a Knowledge Management tool. |
|---|---|
| Authors: | Thomas, David1 davidt@dut.ac.za, Underwood, Peter G.2 pgunderwood@wol.co.za |
| Source: | South African Journal of Libraries & Information Science. 2015, Vol. 81 Issue 1, p21-27. 7p. |
| Subject Terms: | *User education, Knowledge management, Intranet programming, SharePoint (Computer software), Online information services |
| Abstract: | This paper reports an investigation of the use of the Durban University of Technology (DUT) Library intranet as a knowledge management (KM) tool. The general objectives of the investigation were to establish what KM practices are used in the library of DUT; establish if and how the staff of this academic library employ the intranet as a tool for KM; identify the characteristics of a KM tool that could assist the management of the library; assess DUT Library's intranet (Microsoft SharePoint) against the characteristics of a KM tool. The specific objective was to ascertain the extent to which it is being used for KM and to develop an understanding of the factors that contribute or could contribute to the adoption of it for KM. The target population for this study was DUT professional library staff. The study employed a qualitative approach in its research design. Data were collected from the staff by means of a self-administered questionnaire, a focus group interview with a sample of key informants, and by consulting usage statistics of the SharePoint application. [ABSTRACT FROM AUTHOR] |
| Copyright of South African Journal of Libraries & Information Science is the property of Library & Information Association of South Africa and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
Be the first to leave a comment!
