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Being appropriately professional: the interaction between professionalism, ICT and knowledge transfer.

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Title: Being appropriately professional: the interaction between professionalism, ICT and knowledge transfer.
Authors: Butler, Clare clare.butler@newcastle.ac.uk
Source: New Technology, Work & Employment. Jul2016, Vol. 31 Issue 2, p132-145. 14p.
Subject Terms: *Theory of knowledge, Professionalism, Knowledge transfer, Work environment, Accountants
Abstract: This article examines how professionalism impacts on the interaction and knowledge transfer of professionals within open plan workspaces and between distributed workplaces when using ICT. Knowledge is key to the system of professions and the power of professionals. At the same time, professional work requires professionals to behave in an appropriate and professional-like manner, and this includes sharing knowledge with colleagues. Yet, the ideology of professionalism is changing. Alongside, professionals are working differently, including across distributed workplaces and often interacting via ICT. These shifting contexts make understanding the interaction between professionalism, knowledge transfer and ICT crucial. Drawing on Goffman's work, particularly his exposition of interaction rituals, interviews with accountants reveal that when using ICT, the professional framework of interaction - what can be said, who has the right to speak and who is the audience - meets appropriateness in sometimes contradictory ways, potentially limiting the growth and propagation of knowledge. [ABSTRACT FROM AUTHOR]
Copyright of New Technology, Work & Employment is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Being appropriately professional: the interaction between professionalism, ICT and knowledge transfer.
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  Data: <searchLink fieldCode="AR" term="%22Butler%2C+Clare%22">Butler, Clare</searchLink><i> clare.butler@newcastle.ac.uk</i>
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  Data: <searchLink fieldCode="JN" term="%22New+Technology%2C+Work+%26+Employment%22">New Technology, Work & Employment</searchLink>. Jul2016, Vol. 31 Issue 2, p132-145. 14p.
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  Data: *<searchLink fieldCode="DE" term="%22Theory+of+knowledge%22">Theory of knowledge</searchLink><br /><searchLink fieldCode="DE" term="%22Professionalism%22">Professionalism</searchLink><br /><searchLink fieldCode="DE" term="%22Knowledge+transfer%22">Knowledge transfer</searchLink><br /><searchLink fieldCode="DE" term="%22Work+environment%22">Work environment</searchLink><br /><searchLink fieldCode="DE" term="%22Accountants%22">Accountants</searchLink>
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  Label: Abstract
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  Data: This article examines how professionalism impacts on the interaction and knowledge transfer of professionals within open plan workspaces and between distributed workplaces when using ICT. Knowledge is key to the system of professions and the power of professionals. At the same time, professional work requires professionals to behave in an appropriate and professional-like manner, and this includes sharing knowledge with colleagues. Yet, the ideology of professionalism is changing. Alongside, professionals are working differently, including across distributed workplaces and often interacting via ICT. These shifting contexts make understanding the interaction between professionalism, knowledge transfer and ICT crucial. Drawing on Goffman's work, particularly his exposition of interaction rituals, interviews with accountants reveal that when using ICT, the professional framework of interaction - what can be said, who has the right to speak and who is the audience - meets appropriateness in sometimes contradictory ways, potentially limiting the growth and propagation of knowledge. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of New Technology, Work & Employment is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1111/ntwe.12064
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        Text: English
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        Type: general
      – SubjectFull: Professionalism
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      – SubjectFull: Knowledge transfer
        Type: general
      – SubjectFull: Work environment
        Type: general
      – SubjectFull: Accountants
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              Text: Jul2016
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