Striving for Success in the Reference Interview: A Case Study.
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| Title: | Striving for Success in the Reference Interview: A Case Study. |
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| Authors: | Saunders, Laura1 (AUTHOR) laura.saunders@simmons.edu, Ung, Tien2 (AUTHOR) |
| Source: | Reference Librarian. Jan-Mar2017, Vol. 58 Issue 1, p46-66. 21p. 3 Graphs. |
| Subject Terms: | *Library school students, *Information science students, *Library personnel, *Reference librarians, Reference interviews (Library science) |
| Abstract: | The reference interview is integral to the success of the reference transaction. Thus, learning to conduct an effective reference interview is essential for library and information science students. Despite abundant literature on how to conduct the interview, little research exists on how well library and information science students are applying competencies associated with the reference interview, and how successful their reference interactions are. Through a survey reflection on a course-embedded assignment, this study examines reference success from the point of view of the library and information science student and their patrons. The results of the study have implications for library faculty and employers and reference managers. [ABSTRACT FROM PUBLISHER] |
| Copyright of Reference Librarian is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
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| Abstract: | The reference interview is integral to the success of the reference transaction. Thus, learning to conduct an effective reference interview is essential for library and information science students. Despite abundant literature on how to conduct the interview, little research exists on how well library and information science students are applying competencies associated with the reference interview, and how successful their reference interactions are. Through a survey reflection on a course-embedded assignment, this study examines reference success from the point of view of the library and information science student and their patrons. The results of the study have implications for library faculty and employers and reference managers. [ABSTRACT FROM PUBLISHER] |
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| ISSN: | 02763877 |
| DOI: | 10.1080/02763877.2016.1157778 |
