Understanding Roles and Functions of Academic Libraries as Innovation Intermediaries within the Service-Dominant Logic Perspective: An Australian Case Study.

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Title: Understanding Roles and Functions of Academic Libraries as Innovation Intermediaries within the Service-Dominant Logic Perspective: An Australian Case Study.
Authors: Casali, Gian Luca1 (AUTHOR) luca.casali@qut.edu.au, Perano, Mirko2 (AUTHOR), Abbate, Tindara3 (AUTHOR)
Source: Journal of Library Administration. Feb/Mar2017, Vol. 57 Issue 2, p135-150. 16p.
Subject Terms: *Library automation, *Library use studies, *Libraries, Library catalogs
Geographic Terms: Australia
Abstract: This study defines the academic library as an innovation intermediary that under the service-dominant logic perspective has a role of co-creator of value instead of a traditional service provider focused on collecting and exchanging knowledge. Innovation intermediaries develop a number of roles and functions to stimulate knowledge creation and transfer by supporting interactions and collaborations among multiple parties. As result, 2×2 Matrix was created to position each library's service based on its unique combination of necessary innovation roles and functions. A single case study focused on a university library and highlighted the existence of two different types of intermediaries: generalist and specialist. [ABSTRACT FROM PUBLISHER]
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Database: Education Research Complete
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Abstract:This study defines the academic library as an innovation intermediary that under the service-dominant logic perspective has a role of co-creator of value instead of a traditional service provider focused on collecting and exchanging knowledge. Innovation intermediaries develop a number of roles and functions to stimulate knowledge creation and transfer by supporting interactions and collaborations among multiple parties. As result, 2×2 Matrix was created to position each library's service based on its unique combination of necessary innovation roles and functions. A single case study focused on a university library and highlighted the existence of two different types of intermediaries: generalist and specialist. [ABSTRACT FROM PUBLISHER]
ISSN:01930826
DOI:10.1080/01930826.2016.1211400