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Digital Reference: An Overview.

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Bibliographic Details
Title: Digital Reference: An Overview.
Authors: Katz, Bill1
Source: Reference Librarian. 2003, Vol. 38 Issue 79-80, p1-17. 17p.
Subject Terms: *Electronic reference services (Libraries), *AskA services, *Library reference services, *Library users
Company/Entity: Cleveland Public Library
Abstract: Real time digital reference services are now a standard part of reference work in medium to large sized libraries as well as numerous smaller libraries. Aside from the basic questions of whether or not this new computer service will flourish, are the day-to-day activities which make it possible. The contributors to this gathering of opinion and pragmatic activity offer numerous reports and theory about the development and growth of the new approach to answering reference questions. There is a wide diversity of methods and ideas about how digital reference service should be offered to the public. All taking part in this discussion speak from experience and considerable thought about a revolutionary new idea. [ABSTRACT FROM AUTHOR]
Copyright of Reference Librarian is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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PubType: Academic Journal
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  Data: *<searchLink fieldCode="DE" term="%22Electronic+reference+services+%28Libraries%29%22">Electronic reference services (Libraries)</searchLink><br />*<searchLink fieldCode="DE" term="%22AskA+services%22">AskA services</searchLink><br />*<searchLink fieldCode="DE" term="%22Library+reference+services%22">Library reference services</searchLink><br />*<searchLink fieldCode="DE" term="%22Library+users%22">Library users</searchLink>
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  Data: Real time digital reference services are now a standard part of reference work in medium to large sized libraries as well as numerous smaller libraries. Aside from the basic questions of whether or not this new computer service will flourish, are the day-to-day activities which make it possible. The contributors to this gathering of opinion and pragmatic activity offer numerous reports and theory about the development and growth of the new approach to answering reference questions. There is a wide diversity of methods and ideas about how digital reference service should be offered to the public. All taking part in this discussion speak from experience and considerable thought about a revolutionary new idea. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Reference Librarian is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1300/J120v38n79_01
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      – Code: eng
        Text: English
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        PageCount: 17
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      – SubjectFull: Electronic reference services (Libraries)
        Type: general
      – SubjectFull: AskA services
        Type: general
      – SubjectFull: Library reference services
        Type: general
      – SubjectFull: Library users
        Type: general
      – SubjectFull: Cleveland Public Library
        Type: general
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      – TitleFull: Digital Reference: An Overview.
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              Text: 2003
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              Y: 2003
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