Patient Information Aid: An innovative educational program to improve outcomes of online consumer health information.
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| Title: | Patient Information Aid: An innovative educational program to improve outcomes of online consumer health information. |
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| Authors: | Dai, Jiamin1, Granikov, Vera1,2, Sherif, Reem El2, Turcotte, Emmanuelle2, Pluye, Pierre2, Grguric, Ekatarina3 |
| Source: | Education for Information. 2019, Vol. 35 Issue 1, p41-49. 9p. 1 Color Photograph, 1 Diagram, 1 Chart. |
| Subject Terms: | *Educational programs, *Electronic information resource literacy, *Information-seeking strategies, Health information services, Health websites |
| Abstract: | With an increasing volume of health information online, it becomes critical for consumers to improve their search and evaluation skills to retrieve reliable information. The Patient Information Aid (PIA) program is aimed to facilitate information seeking, potentially leading to positive outcomes of online consumer health information and the reduction of negative outcomes. This program consists of an educational website based on findings from a systematic literature review and a qualitative research. By teaching information evaluation skills at-the-point-of-search, the general objective of the PIA website is to improve users' e-health information literacy. Adopting user-centered design methods, we ran two focus groups with users having various literacy levels. We applied usability heuristics and information architecture strategies to design the PIA website, and developed personas and task scenarios to inform the wireframing. In this paper, we share our experience and insights on designing an educational information literacy program, which can be useful for information professionals working in all areas. [ABSTRACT FROM AUTHOR] |
| Copyright of Education for Information is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
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| Abstract: | With an increasing volume of health information online, it becomes critical for consumers to improve their search and evaluation skills to retrieve reliable information. The Patient Information Aid (PIA) program is aimed to facilitate information seeking, potentially leading to positive outcomes of online consumer health information and the reduction of negative outcomes. This program consists of an educational website based on findings from a systematic literature review and a qualitative research. By teaching information evaluation skills at-the-point-of-search, the general objective of the PIA website is to improve users' e-health information literacy. Adopting user-centered design methods, we ran two focus groups with users having various literacy levels. We applied usability heuristics and information architecture strategies to design the PIA website, and developed personas and task scenarios to inform the wireframing. In this paper, we share our experience and insights on designing an educational information literacy program, which can be useful for information professionals working in all areas. [ABSTRACT FROM AUTHOR] |
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| ISSN: | 01678329 |
| DOI: | 10.3233/EFI-180215 |
