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COGConnect: A new visual resource for teaching and learning effective consulting.

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Title: COGConnect: A new visual resource for teaching and learning effective consulting.
Authors: Thompson, Trevor1 (AUTHOR) trevor.thompson@bris.ac.uk, Grove, Lizzie1 (AUTHOR), Brown, Juliet1 (AUTHOR), Buchan, Jess1 (AUTHOR), Kerry, Anthony L2 (AUTHOR), Burge, Sarah3 (AUTHOR)
Source: Patient Education & Counseling. Aug2021, Vol. 104 Issue 8, p2126-2132. 7p.
Subject Terms: *Effective teaching, *Teaching, *Curriculum, *Clinical competence, *Communication, Medical personnel, Primary care, Psychologists, Medical logic, Medical referrals
Company/Entity: Great Britain. National Health Service
Abstract: Objective: Consultation skills are essential to clinical practice and, when effective, can facilitate diagnoses and improve patient satisfaction. Various models exist to facilitate consultation teaching. These can be prescriptive, a challenge to apply in clinical settings and are often designed for primary care. In redesigning our entire curriculum, we sought to create a new visual, digital, resource for consultation teaching, aligned with statements from the UK Council for Clinical Communication (UKCCC), and suitable for the evolving expectations of patients, clinicians and the UK NHS, in 21st century medicine.Methods: We conducted a literature review encompassing teaching methods, NHS Priorities, patients' priorities, lifestyle interventions and practitioner resilience. COGConnect was designed iteratively through consultation with a graphic designer, health psychologists, a range of clinicians, and a consultation expert, and has evolved through extensive use in our new "effective consulting" course in primary and secondary care.Results: COGConnect is deliberately visual, iterative, bi-directional and multi-phasic. The central image of COGConnect is two persons in connection; the floating cogs suggesting an encounter of different agents who must adapt their cog-connection in terms of speed, direction and dimension. Around this image we place five core values. The consultation phases are represented by ten colourful cogs, with important additions including 'formulating', 'activating' and 'integrating'.Conclusion: COGConnect builds on the strengths of existing frameworks and provides a strong visual resource suitable for digital learning. It offers greater emphasis on explicit clinical reasoning, activation of patient self-care and learning from the interaction. Having become the de facto resource for consultation skills training across primary and secondary care in our institution, the next phase is to develop the COGConnect.info website and a programme of formal evaluation. [ABSTRACT FROM AUTHOR]
Copyright of Patient Education & Counseling is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
FullText Text:
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PubType: Academic Journal
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  Data: COGConnect: A new visual resource for teaching and learning effective consulting.
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  Data: <searchLink fieldCode="AR" term="%22Thompson%2C+Trevor%22">Thompson, Trevor</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> trevor.thompson@bris.ac.uk</i><br /><searchLink fieldCode="AR" term="%22Grove%2C+Lizzie%22">Grove, Lizzie</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Brown%2C+Juliet%22">Brown, Juliet</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Buchan%2C+Jess%22">Buchan, Jess</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Kerry%2C+Anthony+L%22">Kerry, Anthony L</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Burge%2C+Sarah%22">Burge, Sarah</searchLink><relatesTo>3</relatesTo> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Patient+Education+%26+Counseling%22">Patient Education & Counseling</searchLink>. Aug2021, Vol. 104 Issue 8, p2126-2132. 7p.
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  Data: *<searchLink fieldCode="DE" term="%22Effective+teaching%22">Effective teaching</searchLink><br />*<searchLink fieldCode="DE" term="%22Teaching%22">Teaching</searchLink><br />*<searchLink fieldCode="DE" term="%22Curriculum%22">Curriculum</searchLink><br />*<searchLink fieldCode="DE" term="%22Clinical+competence%22">Clinical competence</searchLink><br />*<searchLink fieldCode="DE" term="%22Communication%22">Communication</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+personnel%22">Medical personnel</searchLink><br /><searchLink fieldCode="DE" term="%22Primary+care%22">Primary care</searchLink><br /><searchLink fieldCode="DE" term="%22Psychologists%22">Psychologists</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+logic%22">Medical logic</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+referrals%22">Medical referrals</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Great+Britain%2E+National+Health+Service%22">Great Britain. National Health Service</searchLink>
– Name: Abstract
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  Data: <bold>Objective: </bold>Consultation skills are essential to clinical practice and, when effective, can facilitate diagnoses and improve patient satisfaction. Various models exist to facilitate consultation teaching. These can be prescriptive, a challenge to apply in clinical settings and are often designed for primary care. In redesigning our entire curriculum, we sought to create a new visual, digital, resource for consultation teaching, aligned with statements from the UK Council for Clinical Communication (UKCCC), and suitable for the evolving expectations of patients, clinicians and the UK NHS, in 21st century medicine.<bold>Methods: </bold>We conducted a literature review encompassing teaching methods, NHS Priorities, patients' priorities, lifestyle interventions and practitioner resilience. COGConnect was designed iteratively through consultation with a graphic designer, health psychologists, a range of clinicians, and a consultation expert, and has evolved through extensive use in our new "effective consulting" course in primary and secondary care.<bold>Results: </bold>COGConnect is deliberately visual, iterative, bi-directional and multi-phasic. The central image of COGConnect is two persons in connection; the floating cogs suggesting an encounter of different agents who must adapt their cog-connection in terms of speed, direction and dimension. Around this image we place five core values. The consultation phases are represented by ten colourful cogs, with important additions including 'formulating', 'activating' and 'integrating'.<bold>Conclusion: </bold>COGConnect builds on the strengths of existing frameworks and provides a strong visual resource suitable for digital learning. It offers greater emphasis on explicit clinical reasoning, activation of patient self-care and learning from the interaction. Having become the de facto resource for consultation skills training across primary and secondary care in our institution, the next phase is to develop the COGConnect.info website and a programme of formal evaluation. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Patient Education & Counseling is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=150968963
RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1016/j.pec.2020.12.016
    Languages:
      – Code: eng
        Text: English
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      Pagination:
        PageCount: 7
        StartPage: 2126
    Subjects:
      – SubjectFull: Effective teaching
        Type: general
      – SubjectFull: Teaching
        Type: general
      – SubjectFull: Curriculum
        Type: general
      – SubjectFull: Clinical competence
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      – SubjectFull: Communication
        Type: general
      – SubjectFull: Medical personnel
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      – SubjectFull: Primary care
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      – SubjectFull: Psychologists
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      – SubjectFull: Medical logic
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      – SubjectFull: Medical referrals
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      – SubjectFull: Great Britain. National Health Service
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      – TitleFull: COGConnect: A new visual resource for teaching and learning effective consulting.
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              M: 08
              Text: Aug2021
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              Y: 2021
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