ICTs for enhancing Knowledge Management amongst academics at the National University of Science and Technology, Zimbabwe.
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| Title: | ICTs for enhancing Knowledge Management amongst academics at the National University of Science and Technology, Zimbabwe. |
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| Authors: | Dewah, Peterson1 Peterson.dewah@nust.ac.za, Sibanda, Florence2 florencesib@gmail.com |
| Source: | South African Journal of Libraries & Information Science. 2022, Vol. 88 Issue 1, p1-10. 10p. |
| Subject Terms: | *Bureaucracy, *College teachers, Knowledge management, Personal computers, Internet access |
| Geographic Terms: | Zimbabwe |
| Abstract: | This study investigated the use of Information and Communication Technologies that are used to for knowledge management amongst academics at the National University of Science and Technology (NUST) based on anecdotal evidence that inadequate IT resources have always hampered knowledge management among academics. The purpose of the study was to investigate how ICTs are used to enhance knowledge management amongst academics at the NUST. Anchored on the interpretivist paradigm, the study used qualitative research method in a case study design where interviews were conducted with six deans of faculties across the university and one ICTs officer. Data was gathered through face-to-face in-depth interviews and analysed using themes. Findings indicated that NUST provides the academics with desktop computers for knowledge management and laptops are provided only on request. Academics are offered training when the ICTs department introduces new software. It also emerged that mistrust and bureaucracy in the university affects lecturers' knowledge management. The study concluded that academics at the university are aware of the importance of ICTs in managing knowledge, but weak and unreliable internet connection were major barriers to knowledge management amongst academics. The study recommends adequate provision of technologies such as laptops since some academics are reluctant to share knowledge using personal resources. [ABSTRACT FROM AUTHOR] |
| Copyright of South African Journal of Libraries & Information Science is the property of Library & Information Association of South Africa and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
| FullText | Links: – Type: pdflink Text: Availability: 0 |
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| Header | DbId: ehh DbLabel: Education Research Complete An: 159887735 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: ICTs for enhancing Knowledge Management amongst academics at the National University of Science and Technology, Zimbabwe. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Dewah%2C+Peterson%22">Dewah, Peterson</searchLink><relatesTo>1</relatesTo><i> Peterson.dewah@nust.ac.za</i><br /><searchLink fieldCode="AR" term="%22Sibanda%2C+Florence%22">Sibanda, Florence</searchLink><relatesTo>2</relatesTo><i> florencesib@gmail.com</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22South+African+Journal+of+Libraries+%26+Information+Science%22">South African Journal of Libraries & Information Science</searchLink>. 2022, Vol. 88 Issue 1, p1-10. 10p. – Name: Subject Label: Subject Terms Group: Su Data: *<searchLink fieldCode="DE" term="%22Bureaucracy%22">Bureaucracy</searchLink><br />*<searchLink fieldCode="DE" term="%22College+teachers%22">College teachers</searchLink><br /><searchLink fieldCode="DE" term="%22Knowledge+management%22">Knowledge management</searchLink><br /><searchLink fieldCode="DE" term="%22Personal+computers%22">Personal computers</searchLink><br /><searchLink fieldCode="DE" term="%22Internet+access%22">Internet access</searchLink> – Name: SubjectGeographic Label: Geographic Terms Group: Su Data: <searchLink fieldCode="DE" term="%22Zimbabwe%22">Zimbabwe</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: This study investigated the use of Information and Communication Technologies that are used to for knowledge management amongst academics at the National University of Science and Technology (NUST) based on anecdotal evidence that inadequate IT resources have always hampered knowledge management among academics. The purpose of the study was to investigate how ICTs are used to enhance knowledge management amongst academics at the NUST. Anchored on the interpretivist paradigm, the study used qualitative research method in a case study design where interviews were conducted with six deans of faculties across the university and one ICTs officer. Data was gathered through face-to-face in-depth interviews and analysed using themes. Findings indicated that NUST provides the academics with desktop computers for knowledge management and laptops are provided only on request. Academics are offered training when the ICTs department introduces new software. It also emerged that mistrust and bureaucracy in the university affects lecturers' knowledge management. The study concluded that academics at the university are aware of the importance of ICTs in managing knowledge, but weak and unreliable internet connection were major barriers to knowledge management amongst academics. The study recommends adequate provision of technologies such as laptops since some academics are reluctant to share knowledge using personal resources. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of South African Journal of Libraries & Information Science is the property of Library & Information Association of South Africa and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.7553/88-1-2120 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 10 StartPage: 1 Subjects: – SubjectFull: Bureaucracy Type: general – SubjectFull: College teachers Type: general – SubjectFull: Knowledge management Type: general – SubjectFull: Personal computers Type: general – SubjectFull: Internet access Type: general – SubjectFull: Zimbabwe Type: general Titles: – TitleFull: ICTs for enhancing Knowledge Management amongst academics at the National University of Science and Technology, Zimbabwe. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Dewah, Peterson – PersonEntity: Name: NameFull: Sibanda, Florence IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 01 Text: 2022 Type: published Y: 2022 Identifiers: – Type: issn-print Value: 02568861 Numbering: – Type: volume Value: 88 – Type: issue Value: 1 Titles: – TitleFull: South African Journal of Libraries & Information Science Type: main |
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