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Development of comprehensive coursework of quality management in universities pertinent to the construction industry: a case of Pakistan.

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Title: Development of comprehensive coursework of quality management in universities pertinent to the construction industry: a case of Pakistan.
Authors: Irfan, Muhammad1 (AUTHOR) irfan7235@yahoo.com, Thaheem, Muhammad Jamaluddin2 (AUTHOR) jamal.thaheem@deakin.edu.au, Kaka Khel, Syyed Sami Ul Haq3 (AUTHOR) syyedsamiulhaq@yahoo.com, Faizan Ul Haq, Muhammad1 (AUTHOR) muhammadfaizan911@gmail.com, Saeed Zafar, Muhammad1 (AUTHOR) saeed.zafar@ce.uol.edu.pk, Ehtsham, Muhammad1 (AUTHOR) engineer.ehtsham@gmail.com
Source: TQM Journal. 2021, Vol. 33 Issue 6, p1100-1122. 23p.
Subject Terms: *Certification, Total quality management, Quality function deployment, Construction management, Construction industry, Supply chain management
Geographic Terms: Pakistan
Abstract: Purpose: The purpose of this research is to determine a comprehensive coursework for teaching quality management in the universities of developing countries i.e. Pakistan pertinent to the construction industry. Additionally, a framework was also developed based on the results. Design/methodology/approach: Factors and course contents of quality management are extracted through a content analysis of the published literature. Further, a questionnaire survey is conducted involving 150 professionals to assess the requirements of the industry and academic professionals of the construction industry for effective quality management. Finally, for getting a more objective perspective, using quality function deployment (QFD) matrix a framework is developed. Findings: The results show the level of importance of each design requirement. We can identify the design requirements through which we can fulfill the needs and demands of the stakeholders. Contents like benchmarking, supply chain management, six sigma and other data analysis methods, costing and auditing of quality, customer satisfaction analysis, TQM: theory and practices and ISO certification processes and procedures should be included in any course program related to quality management pertinent to the construction industry. Along with these contents, workshops and seminars must be arranged to address the user requirement for increased leadership and communication skills. Originality/value: There is a lack of literature available on course content for quality management in the universities for the construction sector, therefore, a huge scope of future research in the field of quality management in the construction industry needs to be investigated. This research highlights the most significant quality management factors and course contents as per the requirement of industry professionals. Therefore, this study adds to the existing body of knowledge by developing a robust framework that will help decision-makers and top management to develop constructive quality management course work at university level that will help in producing qualified and trained quality professionals to the construction industry. [ABSTRACT FROM AUTHOR]
Copyright of TQM Journal is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
FullText Text:
  Availability: 0
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DbLabel: Education Research Complete
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PubType: Academic Journal
PubTypeId: academicJournal
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Items – Name: Title
  Label: Title
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  Data: Development of comprehensive coursework of quality management in universities pertinent to the construction industry: a case of Pakistan.
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  Data: <searchLink fieldCode="AR" term="%22Irfan%2C+Muhammad%22">Irfan, Muhammad</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> irfan7235@yahoo.com</i><br /><searchLink fieldCode="AR" term="%22Thaheem%2C+Muhammad+Jamaluddin%22">Thaheem, Muhammad Jamaluddin</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> jamal.thaheem@deakin.edu.au</i><br /><searchLink fieldCode="AR" term="%22Kaka+Khel%2C+Syyed+Sami+Ul+Haq%22">Kaka Khel, Syyed Sami Ul Haq</searchLink><relatesTo>3</relatesTo> (AUTHOR)<i> syyedsamiulhaq@yahoo.com</i><br /><searchLink fieldCode="AR" term="%22Faizan+Ul+Haq%2C+Muhammad%22">Faizan Ul Haq, Muhammad</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> muhammadfaizan911@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Saeed+Zafar%2C+Muhammad%22">Saeed Zafar, Muhammad</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> saeed.zafar@ce.uol.edu.pk</i><br /><searchLink fieldCode="AR" term="%22Ehtsham%2C+Muhammad%22">Ehtsham, Muhammad</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> engineer.ehtsham@gmail.com</i>
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  Data: <searchLink fieldCode="JN" term="%22TQM+Journal%22">TQM Journal</searchLink>. 2021, Vol. 33 Issue 6, p1100-1122. 23p.
– Name: Subject
  Label: Subject Terms
  Group: Su
  Data: *<searchLink fieldCode="DE" term="%22Certification%22">Certification</searchLink><br /><searchLink fieldCode="DE" term="%22Total+quality+management%22">Total quality management</searchLink><br /><searchLink fieldCode="DE" term="%22Quality+function+deployment%22">Quality function deployment</searchLink><br /><searchLink fieldCode="DE" term="%22Construction+management%22">Construction management</searchLink><br /><searchLink fieldCode="DE" term="%22Construction+industry%22">Construction industry</searchLink><br /><searchLink fieldCode="DE" term="%22Supply+chain+management%22">Supply chain management</searchLink>
– Name: SubjectGeographic
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Pakistan%22">Pakistan</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Purpose: The purpose of this research is to determine a comprehensive coursework for teaching quality management in the universities of developing countries i.e. Pakistan pertinent to the construction industry. Additionally, a framework was also developed based on the results. Design/methodology/approach: Factors and course contents of quality management are extracted through a content analysis of the published literature. Further, a questionnaire survey is conducted involving 150 professionals to assess the requirements of the industry and academic professionals of the construction industry for effective quality management. Finally, for getting a more objective perspective, using quality function deployment (QFD) matrix a framework is developed. Findings: The results show the level of importance of each design requirement. We can identify the design requirements through which we can fulfill the needs and demands of the stakeholders. Contents like benchmarking, supply chain management, six sigma and other data analysis methods, costing and auditing of quality, customer satisfaction analysis, TQM: theory and practices and ISO certification processes and procedures should be included in any course program related to quality management pertinent to the construction industry. Along with these contents, workshops and seminars must be arranged to address the user requirement for increased leadership and communication skills. Originality/value: There is a lack of literature available on course content for quality management in the universities for the construction sector, therefore, a huge scope of future research in the field of quality management in the construction industry needs to be investigated. This research highlights the most significant quality management factors and course contents as per the requirement of industry professionals. Therefore, this study adds to the existing body of knowledge by developing a robust framework that will help decision-makers and top management to develop constructive quality management course work at university level that will help in producing qualified and trained quality professionals to the construction industry. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of TQM Journal is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=160628758
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1108/TQM-03-2020-0066
    Languages:
      – Code: eng
        Text: English
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      Pagination:
        PageCount: 23
        StartPage: 1100
    Subjects:
      – SubjectFull: Certification
        Type: general
      – SubjectFull: Total quality management
        Type: general
      – SubjectFull: Quality function deployment
        Type: general
      – SubjectFull: Construction management
        Type: general
      – SubjectFull: Construction industry
        Type: general
      – SubjectFull: Supply chain management
        Type: general
      – SubjectFull: Pakistan
        Type: general
    Titles:
      – TitleFull: Development of comprehensive coursework of quality management in universities pertinent to the construction industry: a case of Pakistan.
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            NameFull: Irfan, Muhammad
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            NameFull: Thaheem, Muhammad Jamaluddin
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            NameFull: Kaka Khel, Syyed Sami Ul Haq
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            NameFull: Faizan Ul Haq, Muhammad
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            NameFull: Saeed Zafar, Muhammad
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            NameFull: Ehtsham, Muhammad
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            – D: 01
              M: 10
              Text: 2021
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              Y: 2021
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