Educating for complexity in Inclusive Design: From products to service systems.

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Title: Educating for complexity in Inclusive Design: From products to service systems.
Authors: Kuzmina, Ksenija1 k.kuzmina@lboro.ac.uk, Branco, Rita Maldonado2 rmb@ua.pt, Trigueiros, Paula3 paula.trigueiros@eaad.uminho.pt, Burrows, Alison1 alison.burrows@eaad.uminho.pt
Source: Art, Design & Communication in Higher Education. Oct2023, Vol. 22 Issue 2, p241-261. 21p. 3 Color Photographs, 2 Charts.
Subject Terms: *Design education, *Inclusive education, *Project method in teaching, *Adult education workshops, Product design, Service design, Designers
Abstract: Inclusivity is the explicit and ultimate aim of Inclusive Design. Although the field continues to develop, it remains heavily influenced by product design logic and practices. Drawing on current discussions on how to educate designers for real-world challenges, we argue that Service Design offers a complementary knowledge set that supports novice inclusive designers in engaging with increasingly complex design problems. To this end, we describe how a Service Design workshop was introduced into an ongoing inclusive design project. The participants' self-reported experiences were captured throughout and results show the workshop's impact in five key aspects: re-framing the problem-solution space; encouraging a new design logic; challenging a heuristic approach to designing by systematizing the process; shifting views on disability from individual to structural and systemic levels; its effectiveness for student learning. We discuss how these findings have direct implications for building capacity to address increasingly complex design problems and for the future of Inclusive Design education. [ABSTRACT FROM AUTHOR]
Copyright of Art, Design & Communication in Higher Education is the property of Intellect Ltd. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: Educating for complexity in Inclusive Design: From products to service systems.
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  Data: <searchLink fieldCode="AR" term="%22Kuzmina%2C+Ksenija%22">Kuzmina, Ksenija</searchLink><relatesTo>1</relatesTo><i> k.kuzmina@lboro.ac.uk</i><br /><searchLink fieldCode="AR" term="%22Branco%2C+Rita+Maldonado%22">Branco, Rita Maldonado</searchLink><relatesTo>2</relatesTo><i> rmb@ua.pt</i><br /><searchLink fieldCode="AR" term="%22Trigueiros%2C+Paula%22">Trigueiros, Paula</searchLink><relatesTo>3</relatesTo><i> paula.trigueiros@eaad.uminho.pt</i><br /><searchLink fieldCode="AR" term="%22Burrows%2C+Alison%22">Burrows, Alison</searchLink><relatesTo>1</relatesTo><i> alison.burrows@eaad.uminho.pt</i>
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  Data: <searchLink fieldCode="JN" term="%22Art%2C+Design+%26+Communication+in+Higher+Education%22">Art, Design & Communication in Higher Education</searchLink>. Oct2023, Vol. 22 Issue 2, p241-261. 21p. 3 Color Photographs, 2 Charts.
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  Data: *<searchLink fieldCode="DE" term="%22Design+education%22">Design education</searchLink><br />*<searchLink fieldCode="DE" term="%22Inclusive+education%22">Inclusive education</searchLink><br />*<searchLink fieldCode="DE" term="%22Project+method+in+teaching%22">Project method in teaching</searchLink><br />*<searchLink fieldCode="DE" term="%22Adult+education+workshops%22">Adult education workshops</searchLink><br /><searchLink fieldCode="DE" term="%22Product+design%22">Product design</searchLink><br /><searchLink fieldCode="DE" term="%22Service+design%22">Service design</searchLink><br /><searchLink fieldCode="DE" term="%22Designers%22">Designers</searchLink>
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  Data: Inclusivity is the explicit and ultimate aim of Inclusive Design. Although the field continues to develop, it remains heavily influenced by product design logic and practices. Drawing on current discussions on how to educate designers for real-world challenges, we argue that Service Design offers a complementary knowledge set that supports novice inclusive designers in engaging with increasingly complex design problems. To this end, we describe how a Service Design workshop was introduced into an ongoing inclusive design project. The participants' self-reported experiences were captured throughout and results show the workshop's impact in five key aspects: re-framing the problem-solution space; encouraging a new design logic; challenging a heuristic approach to designing by systematizing the process; shifting views on disability from individual to structural and systemic levels; its effectiveness for student learning. We discuss how these findings have direct implications for building capacity to address increasingly complex design problems and for the future of Inclusive Design education. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Art, Design & Communication in Higher Education is the property of Intellect Ltd. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1386/adch_00076_1
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      – Code: eng
        Text: English
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      – SubjectFull: Design education
        Type: general
      – SubjectFull: Inclusive education
        Type: general
      – SubjectFull: Project method in teaching
        Type: general
      – SubjectFull: Adult education workshops
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      – SubjectFull: Product design
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      – SubjectFull: Service design
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      – TitleFull: Educating for complexity in Inclusive Design: From products to service systems.
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            NameFull: Kuzmina, Ksenija
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            NameFull: Branco, Rita Maldonado
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            NameFull: Trigueiros, Paula
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              Text: Oct2023
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              Y: 2023
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