The Crucial Role of International Student Support Experts: Creative Initiatives Empowering International Students at the University of Adelaide.

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Title: The Crucial Role of International Student Support Experts: Creative Initiatives Empowering International Students at the University of Adelaide.
Authors: Sereni, Alessandro1 alessandro.sereni@adelaide.edu.au
Source: Journal of the Australian & New Zealand Student Services Association. 2024, Vol. 32 Issue 2, p183-196. 14p.
Subject Terms: *Foreign study, *Learning management system, *Foreign students, *Student engagement, *Cultural relations
Company/Entity: University of Adelaide
Abstract: This paper advocates for the role of "international student support experts" in Australian higher education by showcasing four creative, cost-effective initiatives developed by the University of Adelaide's International Student Support team. These initiatives address the nuanced needs of international students, countering the trend towards centralised support models that may overlook their specific circumstances. The first initiative is a dynamic online space on the University's Canvas learning management system (LMS), "MyUni", offering essential resources, community-building activities, and an effective communication channel. The second, "Fantastic Race", is a game app that promotes cultural exchanges, teamwork, and a sense of belonging among commencing international students. The third initiative is a self-guided campus tour chatbot that allows students to explore facilities and services at their own pace and complements traditional campus exploration in an enjoyable, informative manner. The fourth, "Adelaide Ready", is a comprehensive pre-departure program that includes student reels; staff presentations; and interactive webinars on essential topics, such as accommodation, healthcare, and campus life. These initiatives epitomise the University of Adelaide's commitment to providing an outstanding international student experience and to fostering a sense of community and belonging. Their successful implementation underscores the crucial role of international student support experts as advocates, mentors, and guides. These professionals bridge cultural gaps, anticipate diverse needs, and tailor support services to ensure the holistic well-being of international students. In the evolving landscape of global education, they are essential for attracting, nurturing, and retaining international talent in Australia. [ABSTRACT FROM AUTHOR]
Copyright of Journal of the Australian & New Zealand Student Services Association is the property of Australia & New Zealand Student Services Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: The Crucial Role of International Student Support Experts: Creative Initiatives Empowering International Students at the University of Adelaide.
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  Data: <searchLink fieldCode="AR" term="%22Sereni%2C+Alessandro%22">Sereni, Alessandro</searchLink><relatesTo>1</relatesTo><i> alessandro.sereni@adelaide.edu.au</i>
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  Data: *<searchLink fieldCode="DE" term="%22Foreign+study%22">Foreign study</searchLink><br />*<searchLink fieldCode="DE" term="%22Learning+management+system%22">Learning management system</searchLink><br />*<searchLink fieldCode="DE" term="%22Foreign+students%22">Foreign students</searchLink><br />*<searchLink fieldCode="DE" term="%22Student+engagement%22">Student engagement</searchLink><br />*<searchLink fieldCode="DE" term="%22Cultural+relations%22">Cultural relations</searchLink>
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  Data: This paper advocates for the role of "international student support experts" in Australian higher education by showcasing four creative, cost-effective initiatives developed by the University of Adelaide's International Student Support team. These initiatives address the nuanced needs of international students, countering the trend towards centralised support models that may overlook their specific circumstances. The first initiative is a dynamic online space on the University's Canvas learning management system (LMS), "MyUni", offering essential resources, community-building activities, and an effective communication channel. The second, "Fantastic Race", is a game app that promotes cultural exchanges, teamwork, and a sense of belonging among commencing international students. The third initiative is a self-guided campus tour chatbot that allows students to explore facilities and services at their own pace and complements traditional campus exploration in an enjoyable, informative manner. The fourth, "Adelaide Ready", is a comprehensive pre-departure program that includes student reels; staff presentations; and interactive webinars on essential topics, such as accommodation, healthcare, and campus life. These initiatives epitomise the University of Adelaide's commitment to providing an outstanding international student experience and to fostering a sense of community and belonging. Their successful implementation underscores the crucial role of international student support experts as advocates, mentors, and guides. These professionals bridge cultural gaps, anticipate diverse needs, and tailor support services to ensure the holistic well-being of international students. In the evolving landscape of global education, they are essential for attracting, nurturing, and retaining international talent in Australia. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Journal of the Australian & New Zealand Student Services Association is the property of Australia & New Zealand Student Services Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.30688/janzssa.2024-2-09
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        Text: English
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      – SubjectFull: Foreign study
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      – SubjectFull: Learning management system
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              Text: 2024
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