Crafting the road to well-being for precarious frontline workers: Explicating the role of jolts and resources.
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| Title: | Crafting the road to well-being for precarious frontline workers: Explicating the role of jolts and resources. |
|---|---|
| Authors: | Mirabito, Ann M.1 (AUTHOR) Ann_Mirabito@baylor.edu, Solnet, David2 (AUTHOR) David.solnet@uq.edu.au, Cockburn, Bethany S.3 (AUTHOR) bcockburn@niu.edu, Golubovskaya, Maria4 (AUTHOR) m.golubovskaya@griffith.edu.au, Hu, Xinyu (Judy)5 (AUTHOR), McClelland, Laura E.6 (AUTHOR) lemcclelland@vcu.edu, Robinson, Richard N.S.2,7 (AUTHOR) Richard.robinson@business.uq.edu.au |
| Source: | Journal of Vocational Behavior. Mar2025, Vol. 157, pN.PAG-N.PAG. 1p. |
| Subject Terms: | *COVID-19 pandemic, Employee well-being, Social support, Well-being, Personal belongings |
| Abstract: | High psychological work demands, low decision latitude, and minimal social support, together with disproportionate burdens from environmental threats such as the COVID-19 pandemic, tax the well-being of low-income frontline workers (FLWs). While worker well-being is linked with productivity and engagement, little is known about the well-being journeys of FLWs in precarious, low-paid, low-status roles. We conducted qualitative research with precarious FLWs to investigate the effects of the interplay of their personal and work experiences on their lifelong well-being journeys. We uncover the influential role of the interaction between external events (jolts) and salient resources on well-being trajectories. Precarious FLWs with resources proactively engage in job crafting in response to positive or negative jolts. However, those with few or no resources respond to positive jolts by yearning to craft but remain frozen in the face of negative jolts. In addition to extending the employee well-being literature to include FLWs in precarious roles, this research makes two important theoretical contributions. First, the interaction of jolts and resources reveals a four-part typology explaining precarious FLWs' crafting engagement and intensity—striving, rebounding, yearning, and frozen—thus empirically underscoring the theorized psychosocial dynamism of precarity. Second, by integrating crafting, positive organizational scholarship, and conservation of resources theories, we illuminate the underlying mechanisms governing the influence of jolts and resources on behaviors and, ultimately, identity and well-being. Our theory offers guidance for employers seeking to enhance precarious FLWs' well-being and improve organizational outcomes. • Little is known about the well-being journeys of precarious frontline workers. • Interaction between jolts and resources predicts crafting on well-being trajectories. • Well-being crafting typology emerges: striving, rebounding, yearning, and frozen. • Precarious frontline workers with resources respond to jolts by crafting. • Precarious frontline workers without resources yearn to craft or remain frozen. [ABSTRACT FROM AUTHOR] |
| Copyright of Journal of Vocational Behavior is the property of Academic Press Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
| FullText | Text: Availability: 0 |
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| Header | DbId: ehh DbLabel: Education Research Complete An: 183211332 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Crafting the road to well-being for precarious frontline workers: Explicating the role of jolts and resources. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Mirabito%2C+Ann+M%2E%22">Mirabito, Ann M.</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> Ann_Mirabito@baylor.edu</i><br /><searchLink fieldCode="AR" term="%22Solnet%2C+David%22">Solnet, David</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> David.solnet@uq.edu.au</i><br /><searchLink fieldCode="AR" term="%22Cockburn%2C+Bethany+S%2E%22">Cockburn, Bethany S.</searchLink><relatesTo>3</relatesTo> (AUTHOR)<i> bcockburn@niu.edu</i><br /><searchLink fieldCode="AR" term="%22Golubovskaya%2C+Maria%22">Golubovskaya, Maria</searchLink><relatesTo>4</relatesTo> (AUTHOR)<i> m.golubovskaya@griffith.edu.au</i><br /><searchLink fieldCode="AR" term="%22Hu%2C+Xinyu+%28Judy%29%22">Hu, Xinyu (Judy)</searchLink><relatesTo>5</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22McClelland%2C+Laura+E%2E%22">McClelland, Laura E.</searchLink><relatesTo>6</relatesTo> (AUTHOR)<i> lemcclelland@vcu.edu</i><br /><searchLink fieldCode="AR" term="%22Robinson%2C+Richard+N%2ES%2E%22">Robinson, Richard N.S.</searchLink><relatesTo>2,7</relatesTo> (AUTHOR)<i> Richard.robinson@business.uq.edu.au</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Journal+of+Vocational+Behavior%22">Journal of Vocational Behavior</searchLink>. Mar2025, Vol. 157, pN.PAG-N.PAG. 1p. – Name: Subject Label: Subject Terms Group: Su Data: *<searchLink fieldCode="DE" term="%22COVID-19+pandemic%22">COVID-19 pandemic</searchLink><br /><searchLink fieldCode="DE" term="%22Employee+well-being%22">Employee well-being</searchLink><br /><searchLink fieldCode="DE" term="%22Social+support%22">Social support</searchLink><br /><searchLink fieldCode="DE" term="%22Well-being%22">Well-being</searchLink><br /><searchLink fieldCode="DE" term="%22Personal+belongings%22">Personal belongings</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: High psychological work demands, low decision latitude, and minimal social support, together with disproportionate burdens from environmental threats such as the COVID-19 pandemic, tax the well-being of low-income frontline workers (FLWs). While worker well-being is linked with productivity and engagement, little is known about the well-being journeys of FLWs in precarious, low-paid, low-status roles. We conducted qualitative research with precarious FLWs to investigate the effects of the interplay of their personal and work experiences on their lifelong well-being journeys. We uncover the influential role of the interaction between external events (jolts) and salient resources on well-being trajectories. Precarious FLWs with resources proactively engage in job crafting in response to positive or negative jolts. However, those with few or no resources respond to positive jolts by yearning to craft but remain frozen in the face of negative jolts. In addition to extending the employee well-being literature to include FLWs in precarious roles, this research makes two important theoretical contributions. First, the interaction of jolts and resources reveals a four-part typology explaining precarious FLWs' crafting engagement and intensity—striving, rebounding, yearning, and frozen—thus empirically underscoring the theorized psychosocial dynamism of precarity. Second, by integrating crafting, positive organizational scholarship, and conservation of resources theories, we illuminate the underlying mechanisms governing the influence of jolts and resources on behaviors and, ultimately, identity and well-being. Our theory offers guidance for employers seeking to enhance precarious FLWs' well-being and improve organizational outcomes. • Little is known about the well-being journeys of precarious frontline workers. • Interaction between jolts and resources predicts crafting on well-being trajectories. • Well-being crafting typology emerges: striving, rebounding, yearning, and frozen. • Precarious frontline workers with resources respond to jolts by crafting. • Precarious frontline workers without resources yearn to craft or remain frozen. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of Journal of Vocational Behavior is the property of Academic Press Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=183211332 |
| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1016/j.jvb.2025.104097 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 1 StartPage: N.PAG Subjects: – SubjectFull: COVID-19 pandemic Type: general – SubjectFull: Employee well-being Type: general – SubjectFull: Social support Type: general – SubjectFull: Well-being Type: general – SubjectFull: Personal belongings Type: general Titles: – TitleFull: Crafting the road to well-being for precarious frontline workers: Explicating the role of jolts and resources. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Mirabito, Ann M. – PersonEntity: Name: NameFull: Solnet, David – PersonEntity: Name: NameFull: Cockburn, Bethany S. – PersonEntity: Name: NameFull: Golubovskaya, Maria – PersonEntity: Name: NameFull: Hu, Xinyu (Judy) – PersonEntity: Name: NameFull: McClelland, Laura E. – PersonEntity: Name: NameFull: Robinson, Richard N.S. IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 03 Text: Mar2025 Type: published Y: 2025 Identifiers: – Type: issn-print Value: 00018791 Numbering: – Type: volume Value: 157 Titles: – TitleFull: Journal of Vocational Behavior Type: main |
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