View in EDS HTML Full Text PDF Full Text

Impact of COVID-19 on e-government: a pilot study of Poland.

Saved in:
Bibliographic Details
Title: Impact of COVID-19 on e-government: a pilot study of Poland.
Authors: Roztocki, Narcyz1 (AUTHOR) roztocki@kozminski.edu.pl, Strzelczyk, Wojciech1 (AUTHOR), Weistroffer, Heinz Roland2 (AUTHOR)
Source: Information Technology for Development. Apr2025, Vol. 31 Issue 2, p352-373. 22p.
Subject Terms: *COVID-19 pandemic, *Attitude change (Psychology), *Employee attitudes, Internet in public administration, Information & communication technologies
Abstract: Catastrophic events like COVID-19 cause substantial material losses and significant harm to the public. However, such events may also accelerate socioeconomic developments such as increased digitalization of economic and societal activities, including e-government services. These services become especially critical in crisis situations , providing a vehicle for administrative responses and ensuring social and economic functioning. This paper reports on a pilot study on the impact of COVID-19 on the demand for and the provision of e-government services in a municipality in Poland. Interviews with city administrators and technical staff involved in providing e-government services during COVID-19 are the primary data sources. Issues identified relate to changes in work regulations, adjustments to operations, shifts in volume and types of services, and changes in employee attitudes and behaviors. Employing focusing event theory in interpreting the results, this paper contributes to the literature on information and communication technologies, especially e-government in local administrations. [ABSTRACT FROM AUTHOR]
Copyright of Information Technology for Development is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: ehh
DbLabel: Education Research Complete
An: 184763522
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Impact of COVID-19 on e-government: a pilot study of Poland.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Roztocki%2C+Narcyz%22">Roztocki, Narcyz</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> roztocki@kozminski.edu.pl</i><br /><searchLink fieldCode="AR" term="%22Strzelczyk%2C+Wojciech%22">Strzelczyk, Wojciech</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Weistroffer%2C+Heinz+Roland%22">Weistroffer, Heinz Roland</searchLink><relatesTo>2</relatesTo> (AUTHOR)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Information+Technology+for+Development%22">Information Technology for Development</searchLink>. Apr2025, Vol. 31 Issue 2, p352-373. 22p.
– Name: Subject
  Label: Subject Terms
  Group: Su
  Data: *<searchLink fieldCode="DE" term="%22COVID-19+pandemic%22">COVID-19 pandemic</searchLink><br />*<searchLink fieldCode="DE" term="%22Attitude+change+%28Psychology%29%22">Attitude change (Psychology)</searchLink><br />*<searchLink fieldCode="DE" term="%22Employee+attitudes%22">Employee attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Internet+in+public+administration%22">Internet in public administration</searchLink><br /><searchLink fieldCode="DE" term="%22Information+%26+communication+technologies%22">Information & communication technologies</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Catastrophic events like COVID-19 cause substantial material losses and significant harm to the public. However, such events may also accelerate socioeconomic developments such as increased digitalization of economic and societal activities, including e-government services. These services become especially critical in crisis situations , providing a vehicle for administrative responses and ensuring social and economic functioning. This paper reports on a pilot study on the impact of COVID-19 on the demand for and the provision of e-government services in a municipality in Poland. Interviews with city administrators and technical staff involved in providing e-government services during COVID-19 are the primary data sources. Issues identified relate to changes in work regulations, adjustments to operations, shifts in volume and types of services, and changes in employee attitudes and behaviors. Employing focusing event theory in interpreting the results, this paper contributes to the literature on information and communication technologies, especially e-government in local administrations. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Information Technology for Development is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=184763522
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/02681102.2024.2361477
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 22
        StartPage: 352
    Subjects:
      – SubjectFull: COVID-19 pandemic
        Type: general
      – SubjectFull: Attitude change (Psychology)
        Type: general
      – SubjectFull: Employee attitudes
        Type: general
      – SubjectFull: Internet in public administration
        Type: general
      – SubjectFull: Information & communication technologies
        Type: general
    Titles:
      – TitleFull: Impact of COVID-19 on e-government: a pilot study of Poland.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Roztocki, Narcyz
      – PersonEntity:
          Name:
            NameFull: Strzelczyk, Wojciech
      – PersonEntity:
          Name:
            NameFull: Weistroffer, Heinz Roland
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 04
              Text: Apr2025
              Type: published
              Y: 2025
          Identifiers:
            – Type: issn-print
              Value: 02681102
          Numbering:
            – Type: volume
              Value: 31
            – Type: issue
              Value: 2
          Titles:
            – TitleFull: Information Technology for Development
              Type: main
ResultId 1