"WhatsApp is best!" Acceptability and feasibility of WhatsApp-based HIV microlearning for healthcare workers in remote South African clinics: A pragmatic, mixed-methods, cluster-randomised trial.

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Title: "WhatsApp is best!" Acceptability and feasibility of WhatsApp-based HIV microlearning for healthcare workers in remote South African clinics: A pragmatic, mixed-methods, cluster-randomised trial.
Authors: Chisholm, Briony Sue1 (AUTHOR) briony.chisholm@uct.ac.za, Wallace, Melissa Laura2 (AUTHOR), Blockman, Marc1 (AUTHOR), Orrell, Catherine2 (AUTHOR)
Source: Nurse Education in Practice. Jul2025, Vol. 86, pN.PAG-N.PAG. 1p.
Subject Terms: *Social media, *AIDS education, *Qualitative research, *Focus groups, *Health occupations students, *Online education, *Research methodology, *Learning strategies, *Remote access networks, Cluster analysis (Statistics), Occupational achievement, Self-efficacy, Pilot projects, Statistical sampling, Randomized controlled trials, Patient care, Judgment sampling, Thematic analysis
Geographic Terms: South Africa
Abstract: To determine the usability of WhatsApp-based HIV microlearning for healthcare workers. This paper reports acceptability and feasibility. HIV guidelines are regularly updated making ongoing training essential. Distance, infrastructure, human and financial resource constraints are challenges to training in South Africa. Innovative, accessible, scalable and sustainable training is needed. The country has 100 % mobile phone penetration; 93 % WhatsApp use. A pragmatic, mixed-methods, parallel-group cluster-randomised trial, conducted in 50 clinics, with intervention and control groups receiving training at different times. 233 nurses and 206 community health workers participated. Short case-based lessons were held in WhatsApp groups. Uptake, feasibility, accessibility, changes in knowledge and patient care were measured with analysis of online questionnaires, WhatsApp interactions, focus groups and folder reviews. Focus group sampling was purposive and convenience. Twelve focus groups and one interview were held, with 21 nurses and 42 community health workers. Qualitative data were analysed using template analysis. Overall sentiment was positive, with 98 % of participants saying they would participate if the training were held weekly throughout the year. Three themes described sentiment: (1) 'WhatsApp group is best' – training was effective and interesting; easy and enjoyable; live group learning, with trainer access was appreciated; and further training was wanted; (2) Challenges – infrastructural/technology-based; language barriers/jargon; and message fatigue; (3) Recognition, appreciation and empowerment. Participants expressed satisfaction, with 98.6 % of nurses and 95.2 % of CHWs finding the training useful. WhatsApp-based microlearning for healthcare workers is feasible and well-received. Future research should explore application at scale. [ABSTRACT FROM AUTHOR]
Copyright of Nurse Education in Practice is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: "WhatsApp is best!" Acceptability and feasibility of WhatsApp-based HIV microlearning for healthcare workers in remote South African clinics: A pragmatic, mixed-methods, cluster-randomised trial.
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  Data: To determine the usability of WhatsApp-based HIV microlearning for healthcare workers. This paper reports acceptability and feasibility. HIV guidelines are regularly updated making ongoing training essential. Distance, infrastructure, human and financial resource constraints are challenges to training in South Africa. Innovative, accessible, scalable and sustainable training is needed. The country has 100 % mobile phone penetration; 93 % WhatsApp use. A pragmatic, mixed-methods, parallel-group cluster-randomised trial, conducted in 50 clinics, with intervention and control groups receiving training at different times. 233 nurses and 206 community health workers participated. Short case-based lessons were held in WhatsApp groups. Uptake, feasibility, accessibility, changes in knowledge and patient care were measured with analysis of online questionnaires, WhatsApp interactions, focus groups and folder reviews. Focus group sampling was purposive and convenience. Twelve focus groups and one interview were held, with 21 nurses and 42 community health workers. Qualitative data were analysed using template analysis. Overall sentiment was positive, with 98 % of participants saying they would participate if the training were held weekly throughout the year. Three themes described sentiment: (1) 'WhatsApp group is best' – training was effective and interesting; easy and enjoyable; live group learning, with trainer access was appreciated; and further training was wanted; (2) Challenges – infrastructural/technology-based; language barriers/jargon; and message fatigue; (3) Recognition, appreciation and empowerment. Participants expressed satisfaction, with 98.6 % of nurses and 95.2 % of CHWs finding the training useful. WhatsApp-based microlearning for healthcare workers is feasible and well-received. Future research should explore application at scale. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Nurse Education in Practice is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Type: doi
        Value: 10.1016/j.nepr.2025.104407
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      – Code: eng
        Text: English
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      – SubjectFull: Social media
        Type: general
      – SubjectFull: AIDS education
        Type: general
      – SubjectFull: Qualitative research
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      – SubjectFull: Focus groups
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      – SubjectFull: Health occupations students
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      – SubjectFull: Learning strategies
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      – SubjectFull: Remote access networks
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      – SubjectFull: Cluster analysis (Statistics)
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      – SubjectFull: Occupational achievement
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      – SubjectFull: Self-efficacy
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      – SubjectFull: Pilot projects
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      – SubjectFull: Statistical sampling
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      – SubjectFull: Randomized controlled trials
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      – SubjectFull: Thematic analysis
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      – SubjectFull: South Africa
        Type: general
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      – TitleFull: "WhatsApp is best!" Acceptability and feasibility of WhatsApp-based HIV microlearning for healthcare workers in remote South African clinics: A pragmatic, mixed-methods, cluster-randomised trial.
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              Text: Jul2025
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