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In Moderation: Automation in the Digital Public Sphere.

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Title: In Moderation: Automation in the Digital Public Sphere.
Authors: Acosta Navas, Diana1 (AUTHOR) dacostanavas@luc.edu
Source: Journal of Business Ethics. Aug2025, Vol. 200 Issue 2, p325-341. 17p.
Subject Terms: *Freedom of speech, *Automation, *Artificial intelligence, Internet content moderation, Deliberation, Democracy, Online social networks
Abstract: The digital public forum has challenged many of our normative intuitions and assumptions. Many scholars have argued against the idea of free speech as a suitable guide for digital platforms' content policies. This paper has two goals. Firstly, it suggests that there is a version of the free speech principle which is suitable for platforms that have adopted a commitment to free speech to guide their content curation strategies. I call it the Principle of Epistemic Resilience. Secondly, it aims to analyze some of the practical implications of the principle. It argues that upholding this principle in the digital public forum requires a comprehensive strategy, including (1) the automated removal and demotion of contents that threaten to cause serious harm; (2) changes to engagement optimization algorithms; and (3) changes to affordances inside the platform. These changes are necessary to create a fertile environment for deliberation, which is crucial to epistemic resilience. If such a comprehensive strategy is absent, platforms may actively undermine the societal value of speech. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Business Ethics is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: The digital public forum has challenged many of our normative intuitions and assumptions. Many scholars have argued against the idea of free speech as a suitable guide for digital platforms' content policies. This paper has two goals. Firstly, it suggests that there is a version of the free speech principle which is suitable for platforms that have adopted a commitment to free speech to guide their content curation strategies. I call it the Principle of Epistemic Resilience. Secondly, it aims to analyze some of the practical implications of the principle. It argues that upholding this principle in the digital public forum requires a comprehensive strategy, including (1) the automated removal and demotion of contents that threaten to cause serious harm; (2) changes to engagement optimization algorithms; and (3) changes to affordances inside the platform. These changes are necessary to create a fertile environment for deliberation, which is crucial to epistemic resilience. If such a comprehensive strategy is absent, platforms may actively undermine the societal value of speech. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Journal of Business Ethics is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – SubjectFull: Automation
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      – SubjectFull: Artificial intelligence
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