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REFERENCE READY: HOW TO EFFECTIVELY TRAIN PARAPROFESSIONALS IN PUBLIC LIBRARIES.

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Bibliographic Details
Title: REFERENCE READY: HOW TO EFFECTIVELY TRAIN PARAPROFESSIONALS IN PUBLIC LIBRARIES.
Authors: Buelow, Mary1 rss.uspl@gmail.com, Lapinski, Rebecca2 rss.uspl@gmail.com, Bounds, Katerli (Kat)3 rss.uspl@gmail.com
Source: Public Libraries. Jul/Aug2025, Vol. 64 Issue 4, p36-43. 8p.
Subject Terms: *Library reference services, *Public libraries, *Library personnel, *Corporate culture, Library technicians
Abstract: The article focuses on improving reference service in public libraries by effectively training paraprofessional staff, ensuring they have the skills and confidence to handle common patron inquiries. It emphasizes using structured tools like checklists, making training explicit and recognizable, and prioritizing high-frequency reference topics to strengthen paraprofessionals' performance and support organizational consistency.
Database: Education Research Complete
Description
Abstract:The article focuses on improving reference service in public libraries by effectively training paraprofessional staff, ensuring they have the skills and confidence to handle common patron inquiries. It emphasizes using structured tools like checklists, making training explicit and recognizable, and prioritizing high-frequency reference topics to strengthen paraprofessionals' performance and support organizational consistency.
ISSN:01635506