View in EDS HTML Full Text PDF Full Text

Empowering Organizational Learning: Technology-Driven Performance Support for Real-Time Skill Building and Workflow Efficiency.

Saved in:
Bibliographic Details
Title: Empowering Organizational Learning: Technology-Driven Performance Support for Real-Time Skill Building and Workflow Efficiency.
Authors: Bharwaney, Roshan1 (AUTHOR) Roshan.Bharwaney@gmail.com, Martinez, Seth-Aaron1 (AUTHOR), Simko, Brian1 (AUTHOR), Dalto, Jeffrey1 (AUTHOR), Bangs, Tyler1 (AUTHOR), Lovett, Nolan1 (AUTHOR)
Source: TechTrends: Linking Research & Practice to Improve Learning. Nov2025, Vol. 69 Issue 6, p1141-1157. 17p.
Subject Terms: *Organizational learning, *Artificial intelligence, *Employee training, *Occupational training, *Core competencies, *Analytical skills
Abstract: This paper examines how organizational learning leaders define and use workplace performance support and learning in the flow of work, including the strengths and challenges of these approaches and tools. We surveyed 84 individuals working across a variety of roles and industries and interviewed 21 individuals representing various learning and development functions across 21 different organizations. Our findings provide a contemporary understanding of how workflow learning is evolving and describe changes in how performance support is developed and utilized by individuals and organizations, particularly around Artificial Intelligence technologies and data capabilities. We found three common themes for perceived strengths of performance support and workflow learning: just-in-time support for work, skill building, and onboarding; provision of data that are useful for management to identify process efficiencies, improvement opportunities, and reduce data entry work; and reduce the time spent and reliance on formal learning. We discovered two common challenges across the data: inconsistent understanding of workflow learning and performance support and the requirement of intentional support for effective implementation. We offer a new definition and recommendations for adoption of workflow learning and performance support. [ABSTRACT FROM AUTHOR]
Copyright of TechTrends: Linking Research & Practice to Improve Learning is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: ehh
DbLabel: Education Research Complete
An: 189935014
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Empowering Organizational Learning: Technology-Driven Performance Support for Real-Time Skill Building and Workflow Efficiency.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Bharwaney%2C+Roshan%22">Bharwaney, Roshan</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> Roshan.Bharwaney@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Martinez%2C+Seth-Aaron%22">Martinez, Seth-Aaron</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Simko%2C+Brian%22">Simko, Brian</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Dalto%2C+Jeffrey%22">Dalto, Jeffrey</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Bangs%2C+Tyler%22">Bangs, Tyler</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Lovett%2C+Nolan%22">Lovett, Nolan</searchLink><relatesTo>1</relatesTo> (AUTHOR)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22TechTrends%3A+Linking+Research+%26+Practice+to+Improve+Learning%22">TechTrends: Linking Research & Practice to Improve Learning</searchLink>. Nov2025, Vol. 69 Issue 6, p1141-1157. 17p.
– Name: Subject
  Label: Subject Terms
  Group: Su
  Data: *<searchLink fieldCode="DE" term="%22Organizational+learning%22">Organizational learning</searchLink><br />*<searchLink fieldCode="DE" term="%22Artificial+intelligence%22">Artificial intelligence</searchLink><br />*<searchLink fieldCode="DE" term="%22Employee+training%22">Employee training</searchLink><br />*<searchLink fieldCode="DE" term="%22Occupational+training%22">Occupational training</searchLink><br />*<searchLink fieldCode="DE" term="%22Core+competencies%22">Core competencies</searchLink><br />*<searchLink fieldCode="DE" term="%22Analytical+skills%22">Analytical skills</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: This paper examines how organizational learning leaders define and use workplace performance support and learning in the flow of work, including the strengths and challenges of these approaches and tools. We surveyed 84 individuals working across a variety of roles and industries and interviewed 21 individuals representing various learning and development functions across 21 different organizations. Our findings provide a contemporary understanding of how workflow learning is evolving and describe changes in how performance support is developed and utilized by individuals and organizations, particularly around Artificial Intelligence technologies and data capabilities. We found three common themes for perceived strengths of performance support and workflow learning: just-in-time support for work, skill building, and onboarding; provision of data that are useful for management to identify process efficiencies, improvement opportunities, and reduce data entry work; and reduce the time spent and reliance on formal learning. We discovered two common challenges across the data: inconsistent understanding of workflow learning and performance support and the requirement of intentional support for effective implementation. We offer a new definition and recommendations for adoption of workflow learning and performance support. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of TechTrends: Linking Research & Practice to Improve Learning is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=189935014
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1007/s11528-025-01101-0
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 17
        StartPage: 1141
    Subjects:
      – SubjectFull: Organizational learning
        Type: general
      – SubjectFull: Artificial intelligence
        Type: general
      – SubjectFull: Employee training
        Type: general
      – SubjectFull: Occupational training
        Type: general
      – SubjectFull: Core competencies
        Type: general
      – SubjectFull: Analytical skills
        Type: general
    Titles:
      – TitleFull: Empowering Organizational Learning: Technology-Driven Performance Support for Real-Time Skill Building and Workflow Efficiency.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Bharwaney, Roshan
      – PersonEntity:
          Name:
            NameFull: Martinez, Seth-Aaron
      – PersonEntity:
          Name:
            NameFull: Simko, Brian
      – PersonEntity:
          Name:
            NameFull: Dalto, Jeffrey
      – PersonEntity:
          Name:
            NameFull: Bangs, Tyler
      – PersonEntity:
          Name:
            NameFull: Lovett, Nolan
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 11
              Text: Nov2025
              Type: published
              Y: 2025
          Identifiers:
            – Type: issn-print
              Value: 87563894
          Numbering:
            – Type: volume
              Value: 69
            – Type: issue
              Value: 6
          Titles:
            – TitleFull: TechTrends: Linking Research & Practice to Improve Learning
              Type: main
ResultId 1