U.S. Academic Advisors' Turnover Intentions.

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Title: U.S. Academic Advisors' Turnover Intentions.
Authors: Soria, Krista M.1 ksoria@uidaho.edu, Standley, Erin C.2 stan0191@vandals.uidaho.edu, Vakanski, Stacey E.2 lake7878@vandals.uidaho.edu, Kokenge, Elise2 ekokenge@uidaho.edu, Connley, Jacob R.2 conn5385@vandals.uidaho.edu, Zamora, Miguel Angel2 zamo8417@vandals.uidaho.edu
Source: Journal of Education Human Resources. Jan2026, Vol. 44 Issue 1, p124-150. 27p.
Subject Terms: *Psychological burnout, *COVID-19 pandemic, *Vocational interests, *Faculty advisors, *Higher education, Employee retention, Questionnaires, Work values
Geographic Terms: United States
Abstract: In U.S. higher education institutions, academic advisors are experiencing exceedingly high rates of burnout during the ongoing COVID-19 pandemic. Employees who experience high burnout levels are more likely to leave their positions, so those trends are concerning—especially because advisors already had some of the highest early attrition rates among higher education employees before the pandemic. In this study, we examined whether there are significant relationships between U.S. academic advisors' demographic characteristics, institutional variables, advising- and work-related variables, burnout, and advisors' intentions to leave their positions, the advising profession, or their current institutions. We analyzed survey data from 826 academic advisors who worked at 711 different 2- and 4-year U.S. colleges and universities from February to March 2023. We discovered that approximately 25%–30% of academic advisors plan to leave their jobs, the advising occupation, or their institutions as soon as possible. The results primarily suggest that academic advisors' caseload, salary satisfaction, work-related variables (i.e., workload, control, reward, community, and values), and burnout (i.e., emotional exhaustion, depersonalization, and personal accomplishment) were significantly (p <.05) associated with academic advisors' turnover intentions. Higher education leaders can use these results to support academic advisors' retention and advocate for greater changes in the field to prevent the loss of these critical professionals. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Education Human Resources is the property of University of Toronto Press and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: U.S. Academic Advisors&#39; Turnover Intentions.
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  Data: &lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Soria%2C+Krista+M%2E%22&quot;&gt;Soria, Krista M.&lt;/searchLink&gt;&lt;relatesTo&gt;1&lt;/relatesTo&gt;&lt;i&gt; ksoria@uidaho.edu&lt;/i&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Standley%2C+Erin+C%2E%22&quot;&gt;Standley, Erin C.&lt;/searchLink&gt;&lt;relatesTo&gt;2&lt;/relatesTo&gt;&lt;i&gt; stan0191@vandals.uidaho.edu&lt;/i&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Vakanski%2C+Stacey+E%2E%22&quot;&gt;Vakanski, Stacey E.&lt;/searchLink&gt;&lt;relatesTo&gt;2&lt;/relatesTo&gt;&lt;i&gt; lake7878@vandals.uidaho.edu&lt;/i&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Kokenge%2C+Elise%22&quot;&gt;Kokenge, Elise&lt;/searchLink&gt;&lt;relatesTo&gt;2&lt;/relatesTo&gt;&lt;i&gt; ekokenge@uidaho.edu&lt;/i&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Connley%2C+Jacob+R%2E%22&quot;&gt;Connley, Jacob R.&lt;/searchLink&gt;&lt;relatesTo&gt;2&lt;/relatesTo&gt;&lt;i&gt; conn5385@vandals.uidaho.edu&lt;/i&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Zamora%2C+Miguel+Angel%22&quot;&gt;Zamora, Miguel Angel&lt;/searchLink&gt;&lt;relatesTo&gt;2&lt;/relatesTo&gt;&lt;i&gt; zamo8417@vandals.uidaho.edu&lt;/i&gt;
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  Data: &lt;searchLink fieldCode=&quot;JN&quot; term=&quot;%22Journal+of+Education+Human+Resources%22&quot;&gt;Journal of Education Human Resources&lt;/searchLink&gt;. Jan2026, Vol. 44 Issue 1, p124-150. 27p.
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  Data: *&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22Psychological+burnout%22&quot;&gt;Psychological burnout&lt;/searchLink&gt;&lt;br /&gt;*&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22COVID-19+pandemic%22&quot;&gt;COVID-19 pandemic&lt;/searchLink&gt;&lt;br /&gt;*&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22Vocational+interests%22&quot;&gt;Vocational interests&lt;/searchLink&gt;&lt;br /&gt;*&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22Faculty+advisors%22&quot;&gt;Faculty advisors&lt;/searchLink&gt;&lt;br /&gt;*&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22Higher+education%22&quot;&gt;Higher education&lt;/searchLink&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22Employee+retention%22&quot;&gt;Employee retention&lt;/searchLink&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22Questionnaires%22&quot;&gt;Questionnaires&lt;/searchLink&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;DE&quot; term=&quot;%22Work+values%22&quot;&gt;Work values&lt;/searchLink&gt;
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– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: In U.S. higher education institutions, academic advisors are experiencing exceedingly high rates of burnout during the ongoing COVID-19 pandemic. Employees who experience high burnout levels are more likely to leave their positions, so those trends are concerning—especially because advisors already had some of the highest early attrition rates among higher education employees before the pandemic. In this study, we examined whether there are significant relationships between U.S. academic advisors&#39; demographic characteristics, institutional variables, advising- and work-related variables, burnout, and advisors&#39; intentions to leave their positions, the advising profession, or their current institutions. We analyzed survey data from 826 academic advisors who worked at 711 different 2- and 4-year U.S. colleges and universities from February to March 2023. We discovered that approximately 25%–30% of academic advisors plan to leave their jobs, the advising occupation, or their institutions as soon as possible. The results primarily suggest that academic advisors&#39; caseload, salary satisfaction, work-related variables (i.e., workload, control, reward, community, and values), and burnout (i.e., emotional exhaustion, depersonalization, and personal accomplishment) were significantly (p &lt;.05) associated with academic advisors&#39; turnover intentions. Higher education leaders can use these results to support academic advisors&#39; retention and advocate for greater changes in the field to prevent the loss of these critical professionals. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: &lt;i&gt;Copyright of Journal of Education Human Resources is the property of University of Toronto Press and its content may not be copied or emailed to multiple sites without the copyright holder&#39;s express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.&lt;/i&gt; (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.3138/jehr-2023-0114
    Languages:
      – Code: eng
        Text: English
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        PageCount: 27
        StartPage: 124
    Subjects:
      – SubjectFull: Psychological burnout
        Type: general
      – SubjectFull: COVID-19 pandemic
        Type: general
      – SubjectFull: Vocational interests
        Type: general
      – SubjectFull: Faculty advisors
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      – SubjectFull: Higher education
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      – SubjectFull: Employee retention
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      – SubjectFull: Questionnaires
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      – SubjectFull: Work values
        Type: general
      – SubjectFull: United States
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    Titles:
      – TitleFull: U.S. Academic Advisors' Turnover Intentions.
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            NameFull: Soria, Krista M.
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            NameFull: Vakanski, Stacey E.
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            NameFull: Kokenge, Elise
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              Text: Jan2026
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              Y: 2026
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