CrossFit in the Crosshairs: A Community-Embedded Theory of Firm Responsiveness to Social Issues.

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Title: CrossFit in the Crosshairs: A Community-Embedded Theory of Firm Responsiveness to Social Issues.
Authors: Forti, Enrico1 (AUTHOR) enrico.forti@shu.edu, Piazza, Alessandro2 (AUTHOR) alessandro.piazza@rice.edu, Rietveld, Joost3 (AUTHOR) j.rietveld@ucl.ac.uk
Source: Administrative Science Quarterly. Mar2026, Vol. 71 Issue 1, p45-79. 35p.
Subject Terms: Brand scandals, Stakeholders, Social structure
Company/Entity: CrossFit Inc.
People: Floyd, George, ca. 1973-2020
Abstract: How do community characteristics shape organizational responses to social issues? While existing research has focused primarily on firm-level attributes or issue characteristics, we argue that a community's social structure systematically affects how external issues penetrate and resonate locally. We develop a theory of community permeability that links three structural features—network closure, segregation patterns, and issue connectedness—to both the local salience of social issues and subsequent firm responses. Our empirical analysis examines how thousands of locally owned CrossFit gyms in the U.S. responded to their CEO's controversial statements following the death of George Floyd, a Black man, at the hands of a White police officer in 2020. Results show that issue salience was lower in communities characterized by stronger inward-focused ties and greater ethnic segregation but higher in communities more directly connected to populations affected by Floyd's death. Firms operating in communities where the issue was more salient were more likely to respond, particularly when their dependence on community support was heightened by disruptions unrelated to the focal issue. Our study reveals how community social structure creates systematic variation in both issue salience and organizational responses, advancing understanding of when and why firms act on social issues. [ABSTRACT FROM AUTHOR]
Copyright of Administrative Science Quarterly is the property of Administrative Science Quarterly and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: CrossFit in the Crosshairs: A Community-Embedded Theory of Firm Responsiveness to Social Issues.
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  Data: <searchLink fieldCode="AR" term="%22Forti%2C+Enrico%22">Forti, Enrico</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> enrico.forti@shu.edu</i><br /><searchLink fieldCode="AR" term="%22Piazza%2C+Alessandro%22">Piazza, Alessandro</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> alessandro.piazza@rice.edu</i><br /><searchLink fieldCode="AR" term="%22Rietveld%2C+Joost%22">Rietveld, Joost</searchLink><relatesTo>3</relatesTo> (AUTHOR)<i> j.rietveld@ucl.ac.uk</i>
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  Data: <searchLink fieldCode="JN" term="%22Administrative+Science+Quarterly%22">Administrative Science Quarterly</searchLink>. Mar2026, Vol. 71 Issue 1, p45-79. 35p.
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  Data: <searchLink fieldCode="DE" term="%22Brand+scandals%22">Brand scandals</searchLink><br /><searchLink fieldCode="DE" term="%22Stakeholders%22">Stakeholders</searchLink><br /><searchLink fieldCode="DE" term="%22Social+structure%22">Social structure</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22CrossFit+Inc%2E%22">CrossFit Inc.</searchLink>
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  Data: <searchLink fieldCode="PE" term="%22Floyd%2C+George%2C+ca%2E+1973-2020%22">Floyd, George, ca. 1973-2020</searchLink>
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  Label: Abstract
  Group: Ab
  Data: How do community characteristics shape organizational responses to social issues? While existing research has focused primarily on firm-level attributes or issue characteristics, we argue that a community's social structure systematically affects how external issues penetrate and resonate locally. We develop a theory of community permeability that links three structural features—network closure, segregation patterns, and issue connectedness—to both the local salience of social issues and subsequent firm responses. Our empirical analysis examines how thousands of locally owned CrossFit gyms in the U.S. responded to their CEO's controversial statements following the death of George Floyd, a Black man, at the hands of a White police officer in 2020. Results show that issue salience was lower in communities characterized by stronger inward-focused ties and greater ethnic segregation but higher in communities more directly connected to populations affected by Floyd's death. Firms operating in communities where the issue was more salient were more likely to respond, particularly when their dependence on community support was heightened by disruptions unrelated to the focal issue. Our study reveals how community social structure creates systematic variation in both issue salience and organizational responses, advancing understanding of when and why firms act on social issues. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Administrative Science Quarterly is the property of Administrative Science Quarterly and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1177/00018392251360671
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      – Code: eng
        Text: English
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        PageCount: 35
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      – SubjectFull: Brand scandals
        Type: general
      – SubjectFull: Stakeholders
        Type: general
      – SubjectFull: Social structure
        Type: general
      – SubjectFull: CrossFit Inc.
        Type: general
      – SubjectFull: Floyd, George, ca. 1973-2020
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      – TitleFull: CrossFit in the Crosshairs: A Community-Embedded Theory of Firm Responsiveness to Social Issues.
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            NameFull: Forti, Enrico
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            NameFull: Piazza, Alessandro
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            – D: 01
              M: 03
              Text: Mar2026
              Type: published
              Y: 2026
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