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Rural Residence Is Associated With Telephone Care Satisfaction Among Individuals With Inflammatory Bowel Disease: Cross-Sectional Study From Saskatchewan, Canada.

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Title: Rural Residence Is Associated With Telephone Care Satisfaction Among Individuals With Inflammatory Bowel Disease: Cross-Sectional Study From Saskatchewan, Canada.
Authors: Foncham, Jermia Nehwa1 (AUTHOR), Rohatinsky, Noelle1 (AUTHOR), Fowler, Sharyle1 (AUTHOR), Bhasin, Sanchit1 (AUTHOR), Boklaschuk, Shannon2 (AUTHOR), Guzowski, Tom1 (AUTHOR), Wicks, Kendall2 (AUTHOR), Wicks, Mike2 (AUTHOR), Sheekha, Tasbeen Akhtar1 (AUTHOR), Peña-Sánchez, Juan Nicolás1 (AUTHOR) juan.nicolas.ps@usask.ca
Source: Inquiry (00469580). 2/26/2026, Vol. 63, p1-10. 10p.
Subject Terms: Inflammatory bowel disease treatment, Cross-sectional method, Medical quality control, Research funding, Medical care, Questionnaires, Descriptive statistics, Internet, Continuum of care, Telemedicine, Telephones, Rural population, Patient satisfaction, Confidence intervals, Data analysis software, Regression analysis
Geographic Terms: Canada
Abstract: Individuals living with inflammatory bowel disease (IBD) require regular medical follow-up. Rural residents face barriers to accessing specialized IBD care. Virtual care may act as a solution to reduce such barriers. The COVID-19 pandemic increased the use of telephone care (TC) appointments in certain Canadian provinces. In this study, we measured satisfaction with TC among individuals with IBD in Saskatchewan, Canada, and explored the factors associated with TC satisfaction. A cross-sectional study was conducted in Saskatchewan among individuals with IBD through an online survey completed between December 2021 and April 2022. The survey included demographic questions and the Telephone Care Satisfaction Questionnaire (TCSQ). Factors associated with TC satisfaction were explored using ordinary least squares regressions with robust standard errors. Regression estimates and 95% confidence intervals (95% CI) were reported. Eighty-seven individuals with IBD participated in the survey; 54 (64.3%) had Crohn's disease, 53 (61.6%) were women, 60 (69.8%) lived in urban centers, and 37 (43.5%) were between 41 and 59 years old. The mean satisfaction with TC was 5.70 (SD = 0.94) on a scale from 1.00 (low) to 7.00 (high). Individuals with IBD in rural Saskatchewan reported TC satisfaction scores that were 0.42 points (95% CI 0.03-0.83) higher than those living in urban areas, adjusted by medications for IBD, health care provider managing IBD, and perceived health-related quality of life and quality of care. In conclusion, individuals with IBD in Saskatchewan reported high levels of satisfaction with TC. Rural residence is associated with higher levels of TC satisfaction. This study could help promote the utilization of TC and improve access to specialized IBD care, especially among individuals living in rural areas. [ABSTRACT FROM AUTHOR]
Copyright of Inquiry (00469580) is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Rural Residence Is Associated With Telephone Care Satisfaction Among Individuals With Inflammatory Bowel Disease: Cross-Sectional Study From Saskatchewan, Canada.
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  Data: <searchLink fieldCode="AR" term="%22Foncham%2C+Jermia+Nehwa%22">Foncham, Jermia Nehwa</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Rohatinsky%2C+Noelle%22">Rohatinsky, Noelle</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Fowler%2C+Sharyle%22">Fowler, Sharyle</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Bhasin%2C+Sanchit%22">Bhasin, Sanchit</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Boklaschuk%2C+Shannon%22">Boklaschuk, Shannon</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Guzowski%2C+Tom%22">Guzowski, Tom</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Wicks%2C+Kendall%22">Wicks, Kendall</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Wicks%2C+Mike%22">Wicks, Mike</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Sheekha%2C+Tasbeen+Akhtar%22">Sheekha, Tasbeen Akhtar</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Peña-Sánchez%2C+Juan+Nicolás%22">Peña-Sánchez, Juan Nicolás</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> juan.nicolas.ps@usask.ca</i>
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  Data: <searchLink fieldCode="JN" term="%22Inquiry+%2800469580%29%22">Inquiry (00469580)</searchLink>. 2/26/2026, Vol. 63, p1-10. 10p.
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  Data: <searchLink fieldCode="DE" term="%22Inflammatory+bowel+disease+treatment%22">Inflammatory bowel disease treatment</searchLink><br /><searchLink fieldCode="DE" term="%22Cross-sectional+method%22">Cross-sectional method</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+quality+control%22">Medical quality control</searchLink><br /><searchLink fieldCode="DE" term="%22Research+funding%22">Research funding</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+care%22">Medical care</searchLink><br /><searchLink fieldCode="DE" term="%22Questionnaires%22">Questionnaires</searchLink><br /><searchLink fieldCode="DE" term="%22Descriptive+statistics%22">Descriptive statistics</searchLink><br /><searchLink fieldCode="DE" term="%22Internet%22">Internet</searchLink><br /><searchLink fieldCode="DE" term="%22Continuum+of+care%22">Continuum of care</searchLink><br /><searchLink fieldCode="DE" term="%22Telemedicine%22">Telemedicine</searchLink><br /><searchLink fieldCode="DE" term="%22Telephones%22">Telephones</searchLink><br /><searchLink fieldCode="DE" term="%22Rural+population%22">Rural population</searchLink><br /><searchLink fieldCode="DE" term="%22Patient+satisfaction%22">Patient satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Confidence+intervals%22">Confidence intervals</searchLink><br /><searchLink fieldCode="DE" term="%22Data+analysis+software%22">Data analysis software</searchLink><br /><searchLink fieldCode="DE" term="%22Regression+analysis%22">Regression analysis</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Canada%22">Canada</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Individuals living with inflammatory bowel disease (IBD) require regular medical follow-up. Rural residents face barriers to accessing specialized IBD care. Virtual care may act as a solution to reduce such barriers. The COVID-19 pandemic increased the use of telephone care (TC) appointments in certain Canadian provinces. In this study, we measured satisfaction with TC among individuals with IBD in Saskatchewan, Canada, and explored the factors associated with TC satisfaction. A cross-sectional study was conducted in Saskatchewan among individuals with IBD through an online survey completed between December 2021 and April 2022. The survey included demographic questions and the Telephone Care Satisfaction Questionnaire (TCSQ). Factors associated with TC satisfaction were explored using ordinary least squares regressions with robust standard errors. Regression estimates and 95% confidence intervals (95% CI) were reported. Eighty-seven individuals with IBD participated in the survey; 54 (64.3%) had Crohn's disease, 53 (61.6%) were women, 60 (69.8%) lived in urban centers, and 37 (43.5%) were between 41 and 59 years old. The mean satisfaction with TC was 5.70 (SD = 0.94) on a scale from 1.00 (low) to 7.00 (high). Individuals with IBD in rural Saskatchewan reported TC satisfaction scores that were 0.42 points (95% CI 0.03-0.83) higher than those living in urban areas, adjusted by medications for IBD, health care provider managing IBD, and perceived health-related quality of life and quality of care. In conclusion, individuals with IBD in Saskatchewan reported high levels of satisfaction with TC. Rural residence is associated with higher levels of TC satisfaction. This study could help promote the utilization of TC and improve access to specialized IBD care, especially among individuals living in rural areas. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Inquiry (00469580) is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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    Identifiers:
      – Type: doi
        Value: 10.1177/00469580251411616
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      – Code: eng
        Text: English
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        PageCount: 10
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    Subjects:
      – SubjectFull: Inflammatory bowel disease treatment
        Type: general
      – SubjectFull: Cross-sectional method
        Type: general
      – SubjectFull: Medical quality control
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      – SubjectFull: Research funding
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      – SubjectFull: Medical care
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      – SubjectFull: Questionnaires
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      – SubjectFull: Descriptive statistics
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      – SubjectFull: Internet
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      – SubjectFull: Continuum of care
        Type: general
      – SubjectFull: Telemedicine
        Type: general
      – SubjectFull: Telephones
        Type: general
      – SubjectFull: Rural population
        Type: general
      – SubjectFull: Patient satisfaction
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      – SubjectFull: Confidence intervals
        Type: general
      – SubjectFull: Data analysis software
        Type: general
      – SubjectFull: Regression analysis
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      – SubjectFull: Canada
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      – TitleFull: Rural Residence Is Associated With Telephone Care Satisfaction Among Individuals With Inflammatory Bowel Disease: Cross-Sectional Study From Saskatchewan, Canada.
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              M: 02
              Text: 2/26/2026
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              Y: 2026
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