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Parent Experience During Pediatric Medical Visits With Virtual, In-Person, or No Scribes: A National Cross-Sectional Study.

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Title: Parent Experience During Pediatric Medical Visits With Virtual, In-Person, or No Scribes: A National Cross-Sectional Study.
Authors: Pletta, Karen H.1 (AUTHOR) kpletta@uwhealth.org, Kerr, Brad R.1 (AUTHOR), Zhao, Qianqian2 (AUTHOR), Eickhoff, Jens2 (AUTHOR), Kotleski, Kristin1 (AUTHOR), Lopez, Faith K.1 (AUTHOR), Moreno, Megan A.1 (AUTHOR)
Source: Clinical Pediatrics. Jun2026, Vol. 65 Issue 6, p758-765. 8p.
Subject Terms: *Parent attitudes, *Communication, *Comparative studies, Cross-sectional method, Medical scribes, Outpatient services in hospitals, Satisfaction, Research funding, T-test (Statistics), Statistical sampling, Descriptive statistics, Surveys, Medical appointments, Analysis of variance, Psychology of parents, Human comfort, Data analysis software
Abstract: This study evaluated parent perceptions during outpatient pediatric medical visits with presence of medical scribes (virtual or in-person) or no scribe. A national, cross-sectional online survey was completed by 2148 parents of children 0 to 17 years. Parents reported higher visit satisfaction if they were informed of scribe presence (P =.002) and, independently, if asked permission for the provider to work with a scribe (P =.008). Parents reported higher comfort with virtual scribe over in-person scribe presence (P <.001). Parents reported higher visit satisfaction with virtual scribe presence compared with in-person and no scribe (P <.001). Perception of provider communication was not significantly different between virtual, in-person and no scribe presence (P =.615). Findings support increased parent visit satisfaction at pediatric medical visits with virtual scribe presence. Future qualitative studies could explore elements to support positive parent experience for current virtual scribe and future Artificial Intelligence (AI) scribe use. [ABSTRACT FROM AUTHOR]
Copyright of Clinical Pediatrics is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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DbLabel: Education Research Complete
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PubType: Academic Journal
PubTypeId: academicJournal
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  Data: Parent Experience During Pediatric Medical Visits With Virtual, In-Person, or No Scribes: A National Cross-Sectional Study.
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  Data: &lt;searchLink fieldCode=&quot;JN&quot; term=&quot;%22Clinical+Pediatrics%22&quot;&gt;Clinical Pediatrics&lt;/searchLink&gt;. Jun2026, Vol. 65 Issue 6, p758-765. 8p.
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– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: This study evaluated parent perceptions during outpatient pediatric medical visits with presence of medical scribes (virtual or in-person) or no scribe. A national, cross-sectional online survey was completed by 2148 parents of children 0 to 17 years. Parents reported higher visit satisfaction if they were informed of scribe presence (P =.002) and, independently, if asked permission for the provider to work with a scribe (P =.008). Parents reported higher comfort with virtual scribe over in-person scribe presence (P &lt;.001). Parents reported higher visit satisfaction with virtual scribe presence compared with in-person and no scribe (P &lt;.001). Perception of provider communication was not significantly different between virtual, in-person and no scribe presence (P =.615). Findings support increased parent visit satisfaction at pediatric medical visits with virtual scribe presence. Future qualitative studies could explore elements to support positive parent experience for current virtual scribe and future Artificial Intelligence (AI) scribe use. [ABSTRACT FROM AUTHOR]
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  Data: &lt;i&gt;Copyright of Clinical Pediatrics is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder&#39;s express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.&lt;/i&gt; (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=193813538
RecordInfo BibRecord:
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    Identifiers:
      – Type: doi
        Value: 10.1177/00099228251410679
    Languages:
      – Code: eng
        Text: English
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      Pagination:
        PageCount: 8
        StartPage: 758
    Subjects:
      – SubjectFull: Parent attitudes
        Type: general
      – SubjectFull: Communication
        Type: general
      – SubjectFull: Comparative studies
        Type: general
      – SubjectFull: Cross-sectional method
        Type: general
      – SubjectFull: Medical scribes
        Type: general
      – SubjectFull: Outpatient services in hospitals
        Type: general
      – SubjectFull: Satisfaction
        Type: general
      – SubjectFull: Research funding
        Type: general
      – SubjectFull: T-test (Statistics)
        Type: general
      – SubjectFull: Statistical sampling
        Type: general
      – SubjectFull: Descriptive statistics
        Type: general
      – SubjectFull: Surveys
        Type: general
      – SubjectFull: Medical appointments
        Type: general
      – SubjectFull: Analysis of variance
        Type: general
      – SubjectFull: Psychology of parents
        Type: general
      – SubjectFull: Human comfort
        Type: general
      – SubjectFull: Data analysis software
        Type: general
    Titles:
      – TitleFull: Parent Experience During Pediatric Medical Visits With Virtual, In-Person, or No Scribes: A National Cross-Sectional Study.
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            NameFull: Zhao, Qianqian
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            NameFull: Kotleski, Kristin
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            – D: 15
              M: 06
              Text: Jun2026
              Type: published
              Y: 2026
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            – TitleFull: Clinical Pediatrics
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