Identifying older adults' communication support needs and preferences: a scoping review of measurement instruments.

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Title: Identifying older adults' communication support needs and preferences: a scoping review of measurement instruments.
Authors: Manchha, Asmita V1 (AUTHOR), Burton, Bridget1 (AUTHOR), King, Michelle1 (AUTHOR), Tanswell, Chloe1 (AUTHOR), Siyambalapitiya, Samantha2 (AUTHOR), Wood, Joanne M3 (AUTHOR), Hickson, Louise4 (AUTHOR), Fetherstonhaugh, Deirdre5 (AUTHOR), Shrubsole, Kirstine1 (AUTHOR), Argus, Geoff6 (AUTHOR)
Source: Gerontologist. Jun2026, Vol. 66 Issue 6, p1-19. 19p.
Subject Terms: *Self-evaluation, *Communication, *Needs assessment, *Hearing disorders, Elder care, Medical information storage & retrieval systems, Patients' rights, Grey literature, Research funding, CINAHL database, Systematic reviews, Patient-centered care, MEDLINE, Linguistics, Online information services, Dementia, Patients' attitudes, Social participation, Psychology information storage & retrieval systems, Nosology
Abstract: Background and Objectives Communication changes in older adults affect independence, social participation, and quality of life. In aged care settings, timely identification of communication support needs and preferences is essential to upholding older people's rights and ensuring person-centered care, yet communication is not routinely assessed. This scoping review systematically identifies and describes instruments that measure communication support needs and preferences in older adults. Research Design and Methods Following Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews guidelines, we searched PubMed, PsycINFO, CINAHL, and Embase alongside gray literature. Titles, abstracts, and full texts were screened against eligibility criteria using Covidence. Data on instrument context, content, and administration were extracted and synthesized using content analysis and the World Health Organization International Classification of Functioning, Disability and Health framework. Results 26 publications describing 29 instruments were included. Instruments were typically condition-specific (e.g. dementia) or impairment-specific (e.g. hearing loss). Communication preferences and personal factors, such as cultural and linguistic background, were rarely considered, and only one instrument assessed both needs and preferences. While self-report instruments were often intended for completion by the older adult, only one offered a communication-accessible version (e.g. easy read text, larger font, visual aids). Discussion and Implications No existing instrument adequately measures communication support needs and preferences for use in aged care settings. A condition-agnostic instrument is needed that adopts a holistic, biopsychosocial perspective; accounts for the aged care environment; incorporates multiple perspectives; and is communication-accessible. Developing such a measure is a foundational step toward accurate, consistent, and timely identification of the communication needs of older adults in aged care. [ABSTRACT FROM AUTHOR]
Copyright of Gerontologist is the property of Oxford University Press / USA and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Identifying older adults' communication support needs and preferences: a scoping review of measurement instruments.
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  Data: <searchLink fieldCode="AR" term="%22Manchha%2C+Asmita+V%22">Manchha, Asmita V</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Burton%2C+Bridget%22">Burton, Bridget</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22King%2C+Michelle%22">King, Michelle</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Tanswell%2C+Chloe%22">Tanswell, Chloe</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Siyambalapitiya%2C+Samantha%22">Siyambalapitiya, Samantha</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Wood%2C+Joanne+M%22">Wood, Joanne M</searchLink><relatesTo>3</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Hickson%2C+Louise%22">Hickson, Louise</searchLink><relatesTo>4</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Fetherstonhaugh%2C+Deirdre%22">Fetherstonhaugh, Deirdre</searchLink><relatesTo>5</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Shrubsole%2C+Kirstine%22">Shrubsole, Kirstine</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Argus%2C+Geoff%22">Argus, Geoff</searchLink><relatesTo>6</relatesTo> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Gerontologist%22">Gerontologist</searchLink>. Jun2026, Vol. 66 Issue 6, p1-19. 19p.
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– Name: Abstract
  Label: Abstract
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  Data: Background and Objectives Communication changes in older adults affect independence, social participation, and quality of life. In aged care settings, timely identification of communication support needs and preferences is essential to upholding older people's rights and ensuring person-centered care, yet communication is not routinely assessed. This scoping review systematically identifies and describes instruments that measure communication support needs and preferences in older adults. Research Design and Methods Following Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews guidelines, we searched PubMed, PsycINFO, CINAHL, and Embase alongside gray literature. Titles, abstracts, and full texts were screened against eligibility criteria using Covidence. Data on instrument context, content, and administration were extracted and synthesized using content analysis and the World Health Organization International Classification of Functioning, Disability and Health framework. Results 26 publications describing 29 instruments were included. Instruments were typically condition-specific (e.g. dementia) or impairment-specific (e.g. hearing loss). Communication preferences and personal factors, such as cultural and linguistic background, were rarely considered, and only one instrument assessed both needs and preferences. While self-report instruments were often intended for completion by the older adult, only one offered a communication-accessible version (e.g. easy read text, larger font, visual aids). Discussion and Implications No existing instrument adequately measures communication support needs and preferences for use in aged care settings. A condition-agnostic instrument is needed that adopts a holistic, biopsychosocial perspective; accounts for the aged care environment; incorporates multiple perspectives; and is communication-accessible. Developing such a measure is a foundational step toward accurate, consistent, and timely identification of the communication needs of older adults in aged care. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Gerontologist is the property of Oxford University Press / USA and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1093/geront/gnag033
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        Text: English
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      – SubjectFull: Self-evaluation
        Type: general
      – SubjectFull: Communication
        Type: general
      – SubjectFull: Needs assessment
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      – SubjectFull: Hearing disorders
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      – SubjectFull: Elder care
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      – SubjectFull: Medical information storage & retrieval systems
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      – SubjectFull: Research funding
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      – SubjectFull: CINAHL database
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      – SubjectFull: Systematic reviews
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      – SubjectFull: Patient-centered care
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      – SubjectFull: MEDLINE
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      – SubjectFull: Linguistics
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      – SubjectFull: Online information services
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      – SubjectFull: Dementia
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      – SubjectFull: Nosology
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      – TitleFull: Identifying older adults' communication support needs and preferences: a scoping review of measurement instruments.
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              Text: Jun2026
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