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User Perceptions and Metaphorical Framings in Academic Library Discovery Interfaces: A Comparative Study of Primo and Koha.

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Title: User Perceptions and Metaphorical Framings in Academic Library Discovery Interfaces: A Comparative Study of Primo and Koha.
Authors: Jaskowska, Bożena1 (AUTHOR) bozena.jaskowska@uken.krakow.pl
Source: Cataloging & Classification Quarterly. 2026, Vol. 64 Issue 5/6, p204-224. 21p.
Subject Terms: *Information storage & retrieval systems, Metaphor, Integrated library systems (Computer systems), User-centered system design, User experience
Abstract: Academic library discovery interfaces increasingly adopt design patterns associated with web search engines and e-commerce platforms. This article examines user perceptions and metaphorical framings in two academic library discovery interfaces, Primo and Koha. Using a heuristic audit, usability testing, and semi-structured interviews, the study investigates how users understand catalog functions and which metaphorical models shape their interaction. The findings indicate that search engine and online-shop framings dominate users' mental models, influencing expectations and strategies even when task performance is limited. Participants often evaluated the interfaces positively despite difficulties with filtering, record interpretation, and specialist bibliographic features. [ABSTRACT FROM AUTHOR]
Copyright of Cataloging & Classification Quarterly is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Availability: 0
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DbLabel: Education Research Complete
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PubType: Academic Journal
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  Data: User Perceptions and Metaphorical Framings in Academic Library Discovery Interfaces: A Comparative Study of Primo and Koha.
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  Data: <searchLink fieldCode="AR" term="%22Jaskowska%2C+Bożena%22">Jaskowska, Bożena</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> bozena.jaskowska@uken.krakow.pl</i>
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  Data: <searchLink fieldCode="JN" term="%22Cataloging+%26+Classification+Quarterly%22">Cataloging & Classification Quarterly</searchLink>. 2026, Vol. 64 Issue 5/6, p204-224. 21p.
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  Label: Abstract
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  Data: Academic library discovery interfaces increasingly adopt design patterns associated with web search engines and e-commerce platforms. This article examines user perceptions and metaphorical framings in two academic library discovery interfaces, Primo and Koha. Using a heuristic audit, usability testing, and semi-structured interviews, the study investigates how users understand catalog functions and which metaphorical models shape their interaction. The findings indicate that search engine and online-shop framings dominate users' mental models, influencing expectations and strategies even when task performance is limited. Participants often evaluated the interfaces positively despite difficulties with filtering, record interpretation, and specialist bibliographic features. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Cataloging & Classification Quarterly is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1080/01639374.2026.2694978
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      – Code: eng
        Text: English
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      – SubjectFull: Information storage & retrieval systems
        Type: general
      – SubjectFull: Metaphor
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      – SubjectFull: Integrated library systems (Computer systems)
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      – SubjectFull: User-centered system design
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      – SubjectFull: User experience
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      – TitleFull: User Perceptions and Metaphorical Framings in Academic Library Discovery Interfaces: A Comparative Study of Primo and Koha.
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              M: 09
              Text: 2026
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