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Virtual Reference: A Reference Question Is a Reference Question… Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians.

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Title: Virtual Reference: A Reference Question Is a Reference Question… Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians.
Authors: Lindbloom, Mary-Carol1 mclindbloorn@AllianceLibrarySystem.com, Yackle, Anna2 ayackle@nsls.info, Burhans, Skip sburnhans@abac.com, Peters, Tom3 tapinformation@yahoo.com, Bell, Lori4 Ibell@AllianceLibrarySystem.com
Source: Reference Librarian. 2006, Vol. 45 Issue 93, p3-22. 20p.
Subject Terms: *Library reference services, *Libraries, *Librarians, *Electronic reference services (Libraries), *Occupations, *Ability, *Conversation, *Information services, Interaction appearance theory (Communication)
Abstract: Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated. [ABSTRACT FROM AUTHOR]
Copyright of Reference Librarian is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Virtual Reference: A Reference Question Is a Reference Question… Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians.
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  Data: <searchLink fieldCode="AR" term="%22Lindbloom%2C+Mary-Carol%22">Lindbloom, Mary-Carol</searchLink><relatesTo>1</relatesTo><i> mclindbloorn@AllianceLibrarySystem.com</i><br /><searchLink fieldCode="AR" term="%22Yackle%2C+Anna%22">Yackle, Anna</searchLink><relatesTo>2</relatesTo><i> ayackle@nsls.info</i><br /><searchLink fieldCode="AR" term="%22Burhans%2C+Skip%22">Burhans, Skip</searchLink><i> sburnhans@abac.com</i><br /><searchLink fieldCode="AR" term="%22Peters%2C+Tom%22">Peters, Tom</searchLink><relatesTo>3</relatesTo><i> tapinformation@yahoo.com</i><br /><searchLink fieldCode="AR" term="%22Bell%2C+Lori%22">Bell, Lori</searchLink><relatesTo>4</relatesTo><i> Ibell@AllianceLibrarySystem.com</i>
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  Data: <searchLink fieldCode="JN" term="%22Reference+Librarian%22">Reference Librarian</searchLink>. 2006, Vol. 45 Issue 93, p3-22. 20p.
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  Data: *<searchLink fieldCode="DE" term="%22Library+reference+services%22">Library reference services</searchLink><br />*<searchLink fieldCode="DE" term="%22Libraries%22">Libraries</searchLink><br />*<searchLink fieldCode="DE" term="%22Librarians%22">Librarians</searchLink><br />*<searchLink fieldCode="DE" term="%22Electronic+reference+services+%28Libraries%29%22">Electronic reference services (Libraries)</searchLink><br />*<searchLink fieldCode="DE" term="%22Occupations%22">Occupations</searchLink><br />*<searchLink fieldCode="DE" term="%22Ability%22">Ability</searchLink><br />*<searchLink fieldCode="DE" term="%22Conversation%22">Conversation</searchLink><br />*<searchLink fieldCode="DE" term="%22Information+services%22">Information services</searchLink><br /><searchLink fieldCode="DE" term="%22Interaction+appearance+theory+%28Communication%29%22">Interaction appearance theory (Communication)</searchLink>
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  Label: Abstract
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  Data: Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Reference Librarian is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1300/J120v45n93_02
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        Text: English
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      – SubjectFull: Library reference services
        Type: general
      – SubjectFull: Libraries
        Type: general
      – SubjectFull: Librarians
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      – SubjectFull: Electronic reference services (Libraries)
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      – SubjectFull: Information services
        Type: general
      – SubjectFull: Interaction appearance theory (Communication)
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      – TitleFull: Virtual Reference: A Reference Question Is a Reference Question… Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians.
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            NameFull: Lindbloom, Mary-Carol
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              Text: 2006
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              Y: 2006
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              Value: 45
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            – TitleFull: Reference Librarian
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