Virtual Reference: A Reference Question Is a Reference Question… Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians.
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| Title: | Virtual Reference: A Reference Question Is a Reference Question… Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians. |
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| Authors: | Lindbloom, Mary-Carol1 mclindbloorn@AllianceLibrarySystem.com, Yackle, Anna2 ayackle@nsls.info, Burhans, Skip sburnhans@abac.com, Peters, Tom3 tapinformation@yahoo.com, Bell, Lori4 Ibell@AllianceLibrarySystem.com |
| Source: | Reference Librarian. 2006, Vol. 45 Issue 93, p3-22. 20p. |
| Subject Terms: | *Library reference services, *Libraries, *Librarians, *Electronic reference services (Libraries), *Occupations, *Ability, *Conversation, *Information services, Interaction appearance theory (Communication) |
| Abstract: | Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated. [ABSTRACT FROM AUTHOR] |
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| Database: | Education Research Complete |
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