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Structuring Job Related Information on the Intranet: An Experimental Comparison of Task vs. an Organization-based Approach.

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Title: Structuring Job Related Information on the Intranet: An Experimental Comparison of Task vs. an Organization-based Approach.
Authors: Cozijn, Reinier1, Maes, Alfons1 maes@uvt.nl, Schackman, Didie1, Ummelen, Nicole1
Source: Journal of Technical Writing & Communication. Jun2007, Vol. 37 Issue 2, p203-216. 14p. 4 Charts, 1 Graph.
Subject Terms: *Job descriptions, Intranet programming, Hyperlinks, Intranets (Computer networks), Nonprofit organizations, Websites, Product management, Firewalls (Computer security), Hypertext systems
Abstract: In this article, we present a usability experiment in which participants were asked to make intensive use of information on an intranet in order to execute job-related tasks. Participants had to work with one of two versions of an intranet: one with an organization-based hyperlink structure, and one with a task-based hyperlink structure. Efficiency and effectiveness were measured in terms of execution time and task accuracy, respectively. After the task execution, participants were asked to evaluate the task as well as the intranet. The results show that participants perform more efficiently with the organization-based structure, which is probably due to their familiarity with this structure. A post hoc analysis revealed, however, a learning effect in the task condition, which suggests that once users are acquainted with it, a task structure is at least as efficient. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Technical Writing & Communication is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Structuring Job Related Information on the Intranet: An Experimental Comparison of Task vs. an Organization-based Approach.
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  Data: <searchLink fieldCode="AR" term="%22Cozijn%2C+Reinier%22">Cozijn, Reinier</searchLink><relatesTo>1</relatesTo><br /><searchLink fieldCode="AR" term="%22Maes%2C+Alfons%22">Maes, Alfons</searchLink><relatesTo>1</relatesTo><i> maes@uvt.nl</i><br /><searchLink fieldCode="AR" term="%22Schackman%2C+Didie%22">Schackman, Didie</searchLink><relatesTo>1</relatesTo><br /><searchLink fieldCode="AR" term="%22Ummelen%2C+Nicole%22">Ummelen, Nicole</searchLink><relatesTo>1</relatesTo>
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Technical+Writing+%26+Communication%22">Journal of Technical Writing & Communication</searchLink>. Jun2007, Vol. 37 Issue 2, p203-216. 14p. 4 Charts, 1 Graph.
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  Data: *<searchLink fieldCode="DE" term="%22Job+descriptions%22">Job descriptions</searchLink><br /><searchLink fieldCode="DE" term="%22Intranet+programming%22">Intranet programming</searchLink><br /><searchLink fieldCode="DE" term="%22Hyperlinks%22">Hyperlinks</searchLink><br /><searchLink fieldCode="DE" term="%22Intranets+%28Computer+networks%29%22">Intranets (Computer networks)</searchLink><br /><searchLink fieldCode="DE" term="%22Nonprofit+organizations%22">Nonprofit organizations</searchLink><br /><searchLink fieldCode="DE" term="%22Websites%22">Websites</searchLink><br /><searchLink fieldCode="DE" term="%22Product+management%22">Product management</searchLink><br /><searchLink fieldCode="DE" term="%22Firewalls+%28Computer+security%29%22">Firewalls (Computer security)</searchLink><br /><searchLink fieldCode="DE" term="%22Hypertext+systems%22">Hypertext systems</searchLink>
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  Data: In this article, we present a usability experiment in which participants were asked to make intensive use of information on an intranet in order to execute job-related tasks. Participants had to work with one of two versions of an intranet: one with an organization-based hyperlink structure, and one with a task-based hyperlink structure. Efficiency and effectiveness were measured in terms of execution time and task accuracy, respectively. After the task execution, participants were asked to evaluate the task as well as the intranet. The results show that participants perform more efficiently with the organization-based structure, which is probably due to their familiarity with this structure. A post hoc analysis revealed, however, a learning effect in the task condition, which suggests that once users are acquainted with it, a task structure is at least as efficient. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Journal of Technical Writing & Communication is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=24660536
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        Value: 10.2190/382G-91T8-T06R-2L52
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        Type: general
      – SubjectFull: Intranet programming
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      – TitleFull: Structuring Job Related Information on the Intranet: An Experimental Comparison of Task vs. an Organization-based Approach.
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              Text: Jun2007
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