Streamlining administrative procedures at the Defense Language Institute: The strategic impact model in action.
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| Title: | Streamlining administrative procedures at the Defense Language Institute: The strategic impact model in action. |
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| Authors: | Oded, Yaniv1 yaniv@att.net, Su, Bude2 bsu@csumb.edu |
| Source: | Performance Improvement Quarterly. 2010, Vol. 23 Issue 2, p47-69. 23p. 2 Diagrams, 5 Charts, 4 Graphs. |
| Subject Terms: | *Teaching aids -- Computer network resources, *Electronic data processing, *Digitization, *Performance technology, *Language schools, *School administration, *Documentation |
| Geographic Terms: | United States |
| Company/Entity: | Defense Language Institute (U.S.) |
| Abstract: | Performance at the Defense Language Institute was examined through the prism of human performance technology and the strategic impact model. This examination revealed performance deficiencies in the administrative realm that required mainly a noninstructional intervention. A systematic analysis showed that digitizing administrative procedures could substantially decrease operational costs, enhance procedural transparency, and increase employees' satisfaction. [ABSTRACT FROM AUTHOR] |
| Copyright of Performance Improvement Quarterly is the property of International Society for Performance Improvement (ISPI) and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
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