Cloud Collaboration: Using Microsoft SharePoint as a Tool to Enhance Access Services.

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Title: Cloud Collaboration: Using Microsoft SharePoint as a Tool to Enhance Access Services.
Authors: Diffin, Jennifer1 (AUTHOR) jdiffin@umuc.edu, Chirombo, Fanuel1 (AUTHOR), Nangle, Dennis1 (AUTHOR)
Source: Journal of Library Administration. Jul-Sep2010, Vol. 50 Issue 5/6, p570-580. 11p.
Subject Terms: *Knowledge base, Cloud computing, Management of information storage & retrieval systems, Records management, Library applications of wikis, Intranets (Computer networks), Computer network software, Microsoft software
Company/Entity: University of Maryland University College
Abstract: Proper knowledge-base access and document storage has long been an issue for the Document Management Team (Access Services) at the Information and Library Services of University of Maryland University College. Team members researched SharePoint and decided it could be exploited as a combination of intranet and cloud computing technologies. SharePoint's features allow it to be a 1-stop location to manage information in a secure, efficient, remotely accessible, and consolidated manner. The team could then reduce redundancy and knowledge gaps by using the collaboration and communication features. This article will discuss the steps the team took to transition several previous avenues of document storage and knowledge base access into SharePoint, specifically in the case of creating a troubleshooting wiki for remote circulation locations. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Library Administration is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Cloud Collaboration: Using Microsoft SharePoint as a Tool to Enhance Access Services.
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  Data: <searchLink fieldCode="AR" term="%22Diffin%2C+Jennifer%22">Diffin, Jennifer</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> jdiffin@umuc.edu</i><br /><searchLink fieldCode="AR" term="%22Chirombo%2C+Fanuel%22">Chirombo, Fanuel</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Nangle%2C+Dennis%22">Nangle, Dennis</searchLink><relatesTo>1</relatesTo> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Library+Administration%22">Journal of Library Administration</searchLink>. Jul-Sep2010, Vol. 50 Issue 5/6, p570-580. 11p.
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  Data: *<searchLink fieldCode="DE" term="%22Knowledge+base%22">Knowledge base</searchLink><br /><searchLink fieldCode="DE" term="%22Cloud+computing%22">Cloud computing</searchLink><br /><searchLink fieldCode="DE" term="%22Management+of+information+storage+%26+retrieval+systems%22">Management of information storage & retrieval systems</searchLink><br /><searchLink fieldCode="DE" term="%22Records+management%22">Records management</searchLink><br /><searchLink fieldCode="DE" term="%22Library+applications+of+wikis%22">Library applications of wikis</searchLink><br /><searchLink fieldCode="DE" term="%22Intranets+%28Computer+networks%29%22">Intranets (Computer networks)</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+network+software%22">Computer network software</searchLink><br /><searchLink fieldCode="DE" term="%22Microsoft+software%22">Microsoft software</searchLink>
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  Label: Abstract
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  Data: Proper knowledge-base access and document storage has long been an issue for the Document Management Team (Access Services) at the Information and Library Services of University of Maryland University College. Team members researched SharePoint and decided it could be exploited as a combination of intranet and cloud computing technologies. SharePoint's features allow it to be a 1-stop location to manage information in a secure, efficient, remotely accessible, and consolidated manner. The team could then reduce redundancy and knowledge gaps by using the collaboration and communication features. This article will discuss the steps the team took to transition several previous avenues of document storage and knowledge base access into SharePoint, specifically in the case of creating a troubleshooting wiki for remote circulation locations. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
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  Data: <i>Copyright of Journal of Library Administration is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1080/01930826.2010.488619
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      – Code: eng
        Text: English
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        PageCount: 11
        StartPage: 570
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      – SubjectFull: Knowledge base
        Type: general
      – SubjectFull: Cloud computing
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      – SubjectFull: Management of information storage & retrieval systems
        Type: general
      – SubjectFull: Records management
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      – SubjectFull: Library applications of wikis
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      – SubjectFull: Intranets (Computer networks)
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      – SubjectFull: Computer network software
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      – SubjectFull: Microsoft software
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      – SubjectFull: University of Maryland University College
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    Titles:
      – TitleFull: Cloud Collaboration: Using Microsoft SharePoint as a Tool to Enhance Access Services.
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            NameFull: Diffin, Jennifer
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            NameFull: Chirombo, Fanuel
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            NameFull: Nangle, Dennis
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            – D: 01
              M: 07
              Text: Jul-Sep2010
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              Y: 2010
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