APA (7th ed.) Citation

Thompson, S. (2010). To Script or Not To Script: Or, The Challenge of Being Both Efficient and Personal when Interacting with Virtual Reference Patrons. Reference Librarian, 51(4), 363. https://doi.org/10.1080/02763877.2010.503315

Chicago Style (17th ed.) Citation

Thompson, Samantha. "To Script or Not To Script: Or, The Challenge of Being Both Efficient and Personal When Interacting with Virtual Reference Patrons." Reference Librarian 51, no. 4 (2010): 363. https://doi.org/10.1080/02763877.2010.503315.

MLA (9th ed.) Citation

Thompson, Samantha. "To Script or Not To Script: Or, The Challenge of Being Both Efficient and Personal When Interacting with Virtual Reference Patrons." Reference Librarian, vol. 51, no. 4, 2010, p. 363, https://doi.org/10.1080/02763877.2010.503315.