Is it an ethical dilemma for sure?

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Bibliographic Details
Title: Is it an ethical dilemma for sure?
Authors: Hatcher, Tim
Source: T+D. May2002, Vol. 56 Issue 5, p106. 4p. 3 Color Photographs.
Subject Terms: *Employee training, *Human resource directors, *Attitude (Psychology), Business ethics, Customer services
Geographic Terms: United States
Company/Entity: Keen Idea (Company)
Abstract: Focuses on ethical dilemma related to employee training in terms of customer services quality in the U.S. Reference to the evaluator's dilemma at retail general merchandiser Keen Idea; Details of responses of human resource development professionals on the problem; Factors compelling employees to perform low.
Database: Education Research Complete
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Description
Abstract:Focuses on ethical dilemma related to employee training in terms of customer services quality in the U.S. Reference to the evaluator's dilemma at retail general merchandiser Keen Idea; Details of responses of human resource development professionals on the problem; Factors compelling employees to perform low.
ISSN:15357740