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Personal Information and the Public Library: Compliance with Fair Information Practice Principles.

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Title: Personal Information and the Public Library: Compliance with Fair Information Practice Principles.
Alternate Title: Les renseignements personnels dans les bibliothèques publiques : le respect des principes d'équité dans les pratiques de collecte de renseignements.
Authors: Burkell, Jacquelyn1 jburkell@uwo.ca, Carey, Robert1
Source: Canadian Journal of Information & Library Sciences. Mar2011, Vol. 35 Issue 1, p1-16. 16p.
Subject Terms: *Library users, *Libraries, *Confidential records, Privacy, Right of privacy, Personal information management, Personal information managers
Abstract (English): Libraries collect personal information from users and link that information to internal library records. Although they fiercely protect the privacy of their patrons, libraries cannot ensure that personal information will remain confidential. Patrons must therefore have sufficient information to make informed decisions about release of personal data. Privacy notices are the accepted mechanism for providing this information. Our study demonstrates, however, that Ontario public libraries rarely provide notice to patrons regarding information collection and use. Smaller libraries and those without MLS-trained staff are less likely to provide notice, suggesting that resources and/or staff training may contribute to this lack. We suggest that national or provincial organizations may want to support libraries in the development of privacy policies. [ABSTRACT FROM AUTHOR]
Abstract (French): Les bibliothèques recueillent des renseignements personnels sur leurs usagers et relient ces renseignements à leur fiche client. Bien qu'elles protègent rigoureusement la vie privée de leurs usagers, les bibliothèques ne sont pas nécessairement en mesure d'assurer la confidentialité des renseignements personnels qui leur sont fournis. Les usagers doivent donc être en possession de suffisamment d'information pour prendre des décisions éclairées concernant les renseignements qu'ils fournissent. La distribution d'avis concernant la confidentialité est la façon acceptée de fournir cette information. Notre étude démontre cependant que les bibliothèques publiques ontariennes fournissent rarement à leur clientèle des avis concernant la collecte et l'utilisation des renseignements personnels. Dans les bibliothèques de taille modeste et celles ne disposant pas de personnel titulaire d'une formation (maîtrise) en sciences de l'information, il est encore moins probable que cet avis soit donné, cette lacune étant probablement liée aux ressources dont elles disposent et à la formation de leur personnel. Nous suggérons que les organisations nationales ou provinciales étudient la possibilité de soutenir les bibliothèques dans le développement de politiques concernant la vie privée. [ABSTRACT FROM AUTHOR]
Copyright of Canadian Journal of Information & Library Sciences is the property of Canadian Association for Information Science and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Personal Information and the Public Library: Compliance with Fair Information Practice Principles.
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  Data: Les renseignements personnels dans les bibliothèques publiques : le respect des principes d'équité dans les pratiques de collecte de renseignements.
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  Data: <searchLink fieldCode="AR" term="%22Burkell%2C+Jacquelyn%22">Burkell, Jacquelyn</searchLink><relatesTo>1</relatesTo><i> jburkell@uwo.ca</i><br /><searchLink fieldCode="AR" term="%22Carey%2C+Robert%22">Carey, Robert</searchLink><relatesTo>1</relatesTo>
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  Data: <searchLink fieldCode="JN" term="%22Canadian+Journal+of+Information+%26+Library+Sciences%22">Canadian Journal of Information & Library Sciences</searchLink>. Mar2011, Vol. 35 Issue 1, p1-16. 16p.
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  Data: *<searchLink fieldCode="DE" term="%22Library+users%22">Library users</searchLink><br />*<searchLink fieldCode="DE" term="%22Libraries%22">Libraries</searchLink><br />*<searchLink fieldCode="DE" term="%22Confidential+records%22">Confidential records</searchLink><br /><searchLink fieldCode="DE" term="%22Privacy%22">Privacy</searchLink><br /><searchLink fieldCode="DE" term="%22Right+of+privacy%22">Right of privacy</searchLink><br /><searchLink fieldCode="DE" term="%22Personal+information+management%22">Personal information management</searchLink><br /><searchLink fieldCode="DE" term="%22Personal+information+managers%22">Personal information managers</searchLink>
– Name: Abstract
  Label: Abstract (English)
  Group: Ab
  Data: Libraries collect personal information from users and link that information to internal library records. Although they fiercely protect the privacy of their patrons, libraries cannot ensure that personal information will remain confidential. Patrons must therefore have sufficient information to make informed decisions about release of personal data. Privacy notices are the accepted mechanism for providing this information. Our study demonstrates, however, that Ontario public libraries rarely provide notice to patrons regarding information collection and use. Smaller libraries and those without MLS-trained staff are less likely to provide notice, suggesting that resources and/or staff training may contribute to this lack. We suggest that national or provincial organizations may want to support libraries in the development of privacy policies. [ABSTRACT FROM AUTHOR]
– Name: Abstract
  Label: Abstract (French)
  Group: Ab
  Data: Les bibliothèques recueillent des renseignements personnels sur leurs usagers et relient ces renseignements à leur fiche client. Bien qu'elles protègent rigoureusement la vie privée de leurs usagers, les bibliothèques ne sont pas nécessairement en mesure d'assurer la confidentialité des renseignements personnels qui leur sont fournis. Les usagers doivent donc être en possession de suffisamment d'information pour prendre des décisions éclairées concernant les renseignements qu'ils fournissent. La distribution d'avis concernant la confidentialité est la façon acceptée de fournir cette information. Notre étude démontre cependant que les bibliothèques publiques ontariennes fournissent rarement à leur clientèle des avis concernant la collecte et l'utilisation des renseignements personnels. Dans les bibliothèques de taille modeste et celles ne disposant pas de personnel titulaire d'une formation (maîtrise) en sciences de l'information, il est encore moins probable que cet avis soit donné, cette lacune étant probablement liée aux ressources dont elles disposent et à la formation de leur personnel. Nous suggérons que les organisations nationales ou provinciales étudient la possibilité de soutenir les bibliothèques dans le développement de politiques concernant la vie privée. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Canadian Journal of Information & Library Sciences is the property of Canadian Association for Information Science and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – SubjectFull: Confidential records
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      – SubjectFull: Privacy
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      – SubjectFull: Personal information management
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      – SubjectFull: Personal information managers
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      – TitleFull: Personal Information and the Public Library: Compliance with Fair Information Practice Principles.
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              Text: Mar2011
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