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Experimental Evidence on the Relationship between Public Service Motivation and Job Performance.

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Title: Experimental Evidence on the Relationship between Public Service Motivation and Job Performance.
Authors: Bellé, Nicola1
Source: Public Administration Review. Jan/Feb2013, Vol. 73 Issue 1, p143-153. 11p. 6 Charts, 1 Graph.
Subject Terms: *Civil service, *Employee reviews, Nurses, Motivation research, Hospital personnel attitudes, Performance evaluation, Psychology
Abstract: This article responds to recent calls for experimental research into the relationship between public service motivation (PSM) and job performance. The author conducted a field experiment with a sample of nurses at a public hospital in Italy to investigate the interplay between job performance, PSM, and two conditions: exposure to contact with beneficiaries and self-persuasion interventions. Both treatments had positive effects on participants’ persistence, output, productivity, and vigilance. Baseline PSM strengthened these positive effects. Moreover, both conditions caused an increase in PSM that partially mediated the positive effects of beneficiary contact and self-persuasion on job performance. The implications of the experimental findings for theory and practice are discussed. [ABSTRACT FROM AUTHOR]
Copyright of Public Administration Review is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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PubType: Academic Journal
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  Data: Experimental Evidence on the Relationship between Public Service Motivation and Job Performance.
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  Data: <searchLink fieldCode="AR" term="%22Bellé%2C+Nicola%22">Bellé, Nicola</searchLink><relatesTo>1</relatesTo>
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  Data: <searchLink fieldCode="JN" term="%22Public+Administration+Review%22">Public Administration Review</searchLink>. Jan/Feb2013, Vol. 73 Issue 1, p143-153. 11p. 6 Charts, 1 Graph.
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  Data: *<searchLink fieldCode="DE" term="%22Civil+service%22">Civil service</searchLink><br />*<searchLink fieldCode="DE" term="%22Employee+reviews%22">Employee reviews</searchLink><br /><searchLink fieldCode="DE" term="%22Nurses%22">Nurses</searchLink><br /><searchLink fieldCode="DE" term="%22Motivation+research%22">Motivation research</searchLink><br /><searchLink fieldCode="DE" term="%22Hospital+personnel+attitudes%22">Hospital personnel attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Performance+evaluation%22">Performance evaluation</searchLink><br /><searchLink fieldCode="DE" term="%22Psychology%22">Psychology</searchLink>
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  Label: Abstract
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  Data: This article responds to recent calls for experimental research into the relationship between public service motivation (PSM) and job performance. The author conducted a field experiment with a sample of nurses at a public hospital in Italy to investigate the interplay between job performance, PSM, and two conditions: exposure to contact with beneficiaries and self-persuasion interventions. Both treatments had positive effects on participants’ persistence, output, productivity, and vigilance. Baseline PSM strengthened these positive effects. Moreover, both conditions caused an increase in PSM that partially mediated the positive effects of beneficiary contact and self-persuasion on job performance. The implications of the experimental findings for theory and practice are discussed. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Public Administration Review is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
  BibEntity:
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      – Type: doi
        Value: 10.1111/j.1540-6210.2012.02621.x
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      – Code: eng
        Text: English
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        PageCount: 11
        StartPage: 143
    Subjects:
      – SubjectFull: Civil service
        Type: general
      – SubjectFull: Employee reviews
        Type: general
      – SubjectFull: Nurses
        Type: general
      – SubjectFull: Motivation research
        Type: general
      – SubjectFull: Hospital personnel attitudes
        Type: general
      – SubjectFull: Performance evaluation
        Type: general
      – SubjectFull: Psychology
        Type: general
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      – TitleFull: Experimental Evidence on the Relationship between Public Service Motivation and Job Performance.
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              Text: Jan/Feb2013
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