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Development of Performance Standards for Employment Service. Volume 3: Methodology Guide.

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Title: Development of Performance Standards for Employment Service. Volume 3: Methodology Guide.
Authors: Fairchild, Charles K., Shelley (E. F.) Associates, Inc., Washington, DC.
Availability: National Technical Information Service, Springfield, Virginia 22161 (No price given)
Peer Reviewed: N
Page Count: 87
Publication Date: 1975
Sponsoring Agency: Manpower Administration (DOL), Washington, DC. Office of Research and Development.
Contract Number: DL-20-36-74-22
Report Number: DLMA-20-36-74-22-3
VT-102-790
Document Type: Reports - Research
Descriptors: Cost Effectiveness, Data Collection, Employment Services, Evaluation Criteria, Evaluation Methods, Job Placement, Management Systems, Performance Criteria, Performance Specifications, Productivity, Program Effectiveness, Statistical Analysis, Systems Development
Abstract: The objective of the project was to develop methods for establishing output and input performance standards for the placement and placement-support functions of the U.S. Employment Service (ES). Volume 3 presents the conceptual framework, practical definitions, and feasibile methods for establishing and using performance standards. The ES labor exchange function is conceptualized as a production process at the labor area level, with employment, unemployment, growth, and composition of labor force and industry imposing constraints on performance. Placement standards can be developed for each individual labor area using statistical techniques to represent the effects of these constraints, and a comparison of actual performance with the standard used for evaluation and budgeting. For input standards, 13 functional activities were defined. Time ladders and questionnaires were developed for use with secondary data sources in a sample of labor areas to establish initial input standards. These standards would be based on the patterns of resource utilization, service, and quality characteristic of high-performing areas within each type of labor area. A detailed implementation plan is presented. (Author)
Notes: For related documents, see CE 007 224-227
Journal Code: RIESEP1976
Entry Date: 1976
Accession Number: ED122163
Database: ERIC
FullText Text:
  Availability: 0
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  Data: Development of Performance Standards for Employment Service. Volume 3: Methodology Guide.
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  Data: <searchLink fieldCode="AR" term="%22Fairchild%2C+Charles+K%2E%22">Fairchild, Charles K.</searchLink><br /><searchLink fieldCode="AR" term="%22Shelley+%28E%2E+F%2E%29+Associates%2C+Inc%2E%2C+Washington%2C+DC%2E%22">Shelley (E. F.) Associates, Inc., Washington, DC.</searchLink>
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  Label: Availability
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  Data: National Technical Information Service, Springfield, Virginia 22161 (No price given)
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  Data: N
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  Data: 87
– Name: DatePubCY
  Label: Publication Date
  Group: Date
  Data: 1975
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  Label: Sponsoring Agency
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  Data: Manpower Administration (DOL), Washington, DC. Office of Research and Development.
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  Data: DL-20-36-74-22
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  Data: DLMA-20-36-74-22-3<br />VT-102-790
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  Data: Reports - Research
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  Data: <searchLink fieldCode="DE" term="%22Cost+Effectiveness%22">Cost Effectiveness</searchLink><br /><searchLink fieldCode="DE" term="%22Data+Collection%22">Data Collection</searchLink><br /><searchLink fieldCode="DE" term="%22Employment+Services%22">Employment Services</searchLink><br /><searchLink fieldCode="DE" term="%22Evaluation+Criteria%22">Evaluation Criteria</searchLink><br /><searchLink fieldCode="DE" term="%22Evaluation+Methods%22">Evaluation Methods</searchLink><br /><searchLink fieldCode="DE" term="%22Job+Placement%22">Job Placement</searchLink><br /><searchLink fieldCode="DE" term="%22Management+Systems%22">Management Systems</searchLink><br /><searchLink fieldCode="DE" term="%22Performance+Criteria%22">Performance Criteria</searchLink><br /><searchLink fieldCode="DE" term="%22Performance+Specifications%22">Performance Specifications</searchLink><br /><searchLink fieldCode="DE" term="%22Productivity%22">Productivity</searchLink><br /><searchLink fieldCode="DE" term="%22Program+Effectiveness%22">Program Effectiveness</searchLink><br /><searchLink fieldCode="DE" term="%22Statistical+Analysis%22">Statistical Analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Systems+Development%22">Systems Development</searchLink>
– Name: Abstract
  Label: Abstract
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  Data: The objective of the project was to develop methods for establishing output and input performance standards for the placement and placement-support functions of the U.S. Employment Service (ES). Volume 3 presents the conceptual framework, practical definitions, and feasibile methods for establishing and using performance standards. The ES labor exchange function is conceptualized as a production process at the labor area level, with employment, unemployment, growth, and composition of labor force and industry imposing constraints on performance. Placement standards can be developed for each individual labor area using statistical techniques to represent the effects of these constraints, and a comparison of actual performance with the standard used for evaluation and budgeting. For input standards, 13 functional activities were defined. Time ladders and questionnaires were developed for use with secondary data sources in a sample of labor areas to establish initial input standards. These standards would be based on the patterns of resource utilization, service, and quality characteristic of high-performing areas within each type of labor area. A detailed implementation plan is presented. (Author)
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  Data: For related documents, see CE 007 224-227
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  BibEntity:
    PhysicalDescription:
      Pagination:
        PageCount: 87
    Subjects:
      – SubjectFull: Cost Effectiveness
        Type: general
      – SubjectFull: Data Collection
        Type: general
      – SubjectFull: Employment Services
        Type: general
      – SubjectFull: Evaluation Criteria
        Type: general
      – SubjectFull: Evaluation Methods
        Type: general
      – SubjectFull: Job Placement
        Type: general
      – SubjectFull: Management Systems
        Type: general
      – SubjectFull: Performance Criteria
        Type: general
      – SubjectFull: Performance Specifications
        Type: general
      – SubjectFull: Productivity
        Type: general
      – SubjectFull: Program Effectiveness
        Type: general
      – SubjectFull: Statistical Analysis
        Type: general
      – SubjectFull: Systems Development
        Type: general
    Titles:
      – TitleFull: Development of Performance Standards for Employment Service. Volume 3: Methodology Guide.
        Type: main
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      – PersonEntity:
          Name:
            NameFull: Shelley (E. F.) Associates, Inc., Washington, DC.
      – PersonEntity:
          Name:
            NameFull: Fairchild, Charles K.
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          Dates:
            – D: 01
              M: 08
              Type: published
              Y: 1975
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