The Characteristics, Use, and Training of Reference Nonprofessionals in Selected Southeastern Urban Public Libraries.

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Title: The Characteristics, Use, and Training of Reference Nonprofessionals in Selected Southeastern Urban Public Libraries.
Language: English
Authors: Smith, Daniel R.
Peer Reviewed: N
Page Count: 71
Publication Date: 1988
Intended Audience: Researchers
Document Type: Dissertations/Theses - Masters Theses
Reports - Research
Tests/Questionnaires
Descriptors: Academic Libraries, Career Ladders, Continuing Education, Higher Education, Information Needs, Inservice Education, Library Services, Library Surveys, Library Technical Processes, Masters Theses, Nonprofessional Personnel, Occupational Information, Public Libraries, Questionnaires, Reference Services, Work Experience
Abstract: This master's thesis reports the results of a questionnaire survey of nonprofessionals employed in the reference departments of 31 southeastern urban public libraries. conducted to determine the use, training, and educational and work experience characteristics of these employees, this study was intended to serve as a supplement to the existing body of research dealing with both nonprofessionals in general and reference nonprofessionals in particular, and to introduce the concept of describing nonprofessional employees by virtue of the placement of their job positions in the Library Education and Personnel Utilization (LEPU) career ladder structure. Two types of surveys were sent, one for the reference directors and one for the nonprofessionals they identified. A total of 112 nonprofessionals were employed in the 25 libraries choosing to participate in this part of the study, and all 112 sent back a survey. Findings are summarized with a subsequent discussion of their significance. It is strongly suggested that this research be replicated in order to provide support to the approach of isolation of differences in job status, reference utilization, educational background, work longevity, and position advancement, which is not possible if the population is described as one group. A 26-item bibliography is provided, as well as five appendixes which include the LEPU recommended career ladder, copies of the two questionnaires used, and initial and follow-up form letters to the directors of reference at the surveyed libraries. (CGD)
Entry Date: 1989
Accession Number: ED300034
Database: ERIC
FullText Text:
  Availability: 0
Header DbId: eric
DbLabel: ERIC
An: ED300034
AccessLevel: 3
PubType: Dissertation/ Thesis
PubTypeId: dissertation
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: The Characteristics, Use, and Training of Reference Nonprofessionals in Selected Southeastern Urban Public Libraries.
– Name: Language
  Label: Language
  Group: Lang
  Data: English
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Smith%2C+Daniel+R%2E%22">Smith, Daniel R.</searchLink>
– Name: PeerReviewed
  Label: Peer Reviewed
  Group: SrcInfo
  Data: N
– Name: Pages
  Label: Page Count
  Group: Src
  Data: 71
– Name: DatePubCY
  Label: Publication Date
  Group: Date
  Data: 1988
– Name: Audience
  Label: Intended Audience
  Group: Audnce
  Data: Researchers
– Name: TypeDocument
  Label: Document Type
  Group: TypDoc
  Data: Dissertations/Theses - Masters Theses<br />Reports - Research<br />Tests/Questionnaires
– Name: Subject
  Label: Descriptors
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Academic+Libraries%22">Academic Libraries</searchLink><br /><searchLink fieldCode="DE" term="%22Career+Ladders%22">Career Ladders</searchLink><br /><searchLink fieldCode="DE" term="%22Continuing+Education%22">Continuing Education</searchLink><br /><searchLink fieldCode="DE" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="DE" term="%22Information+Needs%22">Information Needs</searchLink><br /><searchLink fieldCode="DE" term="%22Inservice+Education%22">Inservice Education</searchLink><br /><searchLink fieldCode="DE" term="%22Library+Services%22">Library Services</searchLink><br /><searchLink fieldCode="DE" term="%22Library+Surveys%22">Library Surveys</searchLink><br /><searchLink fieldCode="DE" term="%22Library+Technical+Processes%22">Library Technical Processes</searchLink><br /><searchLink fieldCode="DE" term="%22Masters+Theses%22">Masters Theses</searchLink><br /><searchLink fieldCode="DE" term="%22Nonprofessional+Personnel%22">Nonprofessional Personnel</searchLink><br /><searchLink fieldCode="DE" term="%22Occupational+Information%22">Occupational Information</searchLink><br /><searchLink fieldCode="DE" term="%22Public+Libraries%22">Public Libraries</searchLink><br /><searchLink fieldCode="DE" term="%22Questionnaires%22">Questionnaires</searchLink><br /><searchLink fieldCode="DE" term="%22Reference+Services%22">Reference Services</searchLink><br /><searchLink fieldCode="DE" term="%22Work+Experience%22">Work Experience</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: This master's thesis reports the results of a questionnaire survey of nonprofessionals employed in the reference departments of 31 southeastern urban public libraries. conducted to determine the use, training, and educational and work experience characteristics of these employees, this study was intended to serve as a supplement to the existing body of research dealing with both nonprofessionals in general and reference nonprofessionals in particular, and to introduce the concept of describing nonprofessional employees by virtue of the placement of their job positions in the Library Education and Personnel Utilization (LEPU) career ladder structure. Two types of surveys were sent, one for the reference directors and one for the nonprofessionals they identified. A total of 112 nonprofessionals were employed in the 25 libraries choosing to participate in this part of the study, and all 112 sent back a survey. Findings are summarized with a subsequent discussion of their significance. It is strongly suggested that this research be replicated in order to provide support to the approach of isolation of differences in job status, reference utilization, educational background, work longevity, and position advancement, which is not possible if the population is described as one group. A 26-item bibliography is provided, as well as five appendixes which include the LEPU recommended career ladder, copies of the two questionnaires used, and initial and follow-up form letters to the directors of reference at the surveyed libraries. (CGD)
– Name: DateEntry
  Label: Entry Date
  Group: Date
  Data: 1989
– Name: AN
  Label: Accession Number
  Group: ID
  Data: ED300034
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=ED300034
RecordInfo BibRecord:
  BibEntity:
    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 71
    Subjects:
      – SubjectFull: Academic Libraries
        Type: general
      – SubjectFull: Career Ladders
        Type: general
      – SubjectFull: Continuing Education
        Type: general
      – SubjectFull: Higher Education
        Type: general
      – SubjectFull: Information Needs
        Type: general
      – SubjectFull: Inservice Education
        Type: general
      – SubjectFull: Library Services
        Type: general
      – SubjectFull: Library Surveys
        Type: general
      – SubjectFull: Library Technical Processes
        Type: general
      – SubjectFull: Masters Theses
        Type: general
      – SubjectFull: Nonprofessional Personnel
        Type: general
      – SubjectFull: Occupational Information
        Type: general
      – SubjectFull: Public Libraries
        Type: general
      – SubjectFull: Questionnaires
        Type: general
      – SubjectFull: Reference Services
        Type: general
      – SubjectFull: Work Experience
        Type: general
    Titles:
      – TitleFull: The Characteristics, Use, and Training of Reference Nonprofessionals in Selected Southeastern Urban Public Libraries.
        Type: main
  BibRelationships:
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      – PersonEntity:
          Name:
            NameFull: Smith, Daniel R.
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          Dates:
            – D: 01
              M: 03
              Type: published
              Y: 1988
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