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Training in the Motor Vehicle Repair and Sales Sector in Italy. Report for the FORCE Programme. First Edition.

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Bibliographic Details
Title: Training in the Motor Vehicle Repair and Sales Sector in Italy. Report for the FORCE Programme. First Edition.
Language: English
Authors: Volonta, Marco, European Centre for the Development of Vocational Training, Berlin (Germany).
Availability: UNIPUB, 4661-F Assembly Drive, Lanham, MD 20706-4391 (Catalogue No. HX-83-94-208-EN-C: 8 European Currency Units).
Peer Reviewed: N
Page Count: 147
Publication Date: 1994
Document Type: Reports - Research
Descriptors: Auto Body Repairers, Auto Mechanics, Case Studies, Corporate Education, Education Work Relationship, Educational Improvement, Educational Needs, Educational Trends, Employment Patterns, Employment Projections, Employment Qualifications, Foreign Countries, Job Training, Labor Market, Personnel Management, Postsecondary Education, Private Sector, Recruitment, Sales Workers, Secondary Education, Tables (Data), Trade and Industrial Education, Training Methods, Training Objectives, Trend Analysis
Geographic Terms: Italy
ISBN: 978-92-826-8168-8
Abstract: An international team of researchers studied the following aspects of training in Italy's motor vehicle repair and sales sector: structure and characteristics; institutional and social context; relationship to Italy's overall labor market; changing structural, economic, and organizational conditions; and training and recruitment and relationship to Italy's education system. Social and labor/employment statistics were analyzed, and case studies of an independent auto repair shop and four automobile distributors were conducted. Included in each case study were a profile of the company and analysis of its human resource development/training concepts and policies, and provisions for continuing vocational training. A distinct lack of initial vocational training required to produce workers capable of keeping pace with the rapid changes in the sector was noted. This deficiency was partly compensated for by courses provided by manufacturers and, to a lesser degree, related associations. The training currently offered by the companies studied was rated average to better than average. Employee training was being provided almost exclusively by manufacturers. A trend away from training only in traditional technical areas toward training in areas deemed useful for overall company management (including planning, marketing, and telemarketing) was noted. (Sixty tables/figures are included.) (MN)
Entry Date: 1995
Accession Number: ED379481
Database: ERIC
Description
Abstract:An international team of researchers studied the following aspects of training in Italy's motor vehicle repair and sales sector: structure and characteristics; institutional and social context; relationship to Italy's overall labor market; changing structural, economic, and organizational conditions; and training and recruitment and relationship to Italy's education system. Social and labor/employment statistics were analyzed, and case studies of an independent auto repair shop and four automobile distributors were conducted. Included in each case study were a profile of the company and analysis of its human resource development/training concepts and policies, and provisions for continuing vocational training. A distinct lack of initial vocational training required to produce workers capable of keeping pace with the rapid changes in the sector was noted. This deficiency was partly compensated for by courses provided by manufacturers and, to a lesser degree, related associations. The training currently offered by the companies studied was rated average to better than average. Employee training was being provided almost exclusively by manufacturers. A trend away from training only in traditional technical areas toward training in areas deemed useful for overall company management (including planning, marketing, and telemarketing) was noted. (Sixty tables/figures are included.) (MN)
ISBN:978-92-826-8168-8