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Replacing Face-to-Face Tutorials by Synchronous Online Technologies: Challenges and Pedagogical Implications

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Title: Replacing Face-to-Face Tutorials by Synchronous Online Technologies: Challenges and Pedagogical Implications
Language: English
Authors: Ng, Kwok Chi
Source: Online Submission. Mar 2007 8(1).
Peer Reviewed: N
Page Count: 15
Publication Date: 2007
Document Type: Journal Articles
Reports - Research
Tests/Questionnaires
Education Level: Higher Education
Descriptors: Foreign Countries, Tutors, Open Universities, Online Courses, Distance Education, Interaction, Computer Mediated Communication, Interviews, Computer Assisted Instruction, Student Participation, Educational Environment, College Students, Teacher Role, Student Role, Programmed Tutoring
Geographic Terms: Hong Kong
Abstract: This paper reports on a study which investigates the implementation of a synchronous e-learning system ("Interwise") for online tutorials on an information technology related course offered by the Open University of Hong Kong (OUHK). It examines a set of interview data related to students' and tutors' views on the use of the system. Issues concerning students' participation in online tutorials, opportunities for interaction in using the system, and tutors' roles in real-time conferences are discussed. The findings suggest that both the students and tutors are positive about the use of Interwise for online tutorials in general. Some students, however, indicate dissatisfaction with the one-way communication and teacher-control functionalities of the system. The results also indicate that the tutors are concerned about the workload involved in using Interwise in terms of managing the functionalities of the system and the different learning tasks. Implications are then drawn for supporting synchronous online learning both in the OUHK and a wider academic context. Appended are: (1) Tutors' and students' roles in "iClass"; and (2) Interview schedules for students and tutors. [The research was supported by grants from the President's Advisory Committee on Research and Development of the Open University of Hong Kong. This article was published in the Regional Focus Issue: Changing Faces of Open and Distance Education in Asia.]
Abstractor: Author
Number of References: 16
Entry Date: 2007
Accession Number: ED496163
Database: ERIC
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  Data: This paper reports on a study which investigates the implementation of a synchronous e-learning system ("Interwise") for online tutorials on an information technology related course offered by the Open University of Hong Kong (OUHK). It examines a set of interview data related to students' and tutors' views on the use of the system. Issues concerning students' participation in online tutorials, opportunities for interaction in using the system, and tutors' roles in real-time conferences are discussed. The findings suggest that both the students and tutors are positive about the use of Interwise for online tutorials in general. Some students, however, indicate dissatisfaction with the one-way communication and teacher-control functionalities of the system. The results also indicate that the tutors are concerned about the workload involved in using Interwise in terms of managing the functionalities of the system and the different learning tasks. Implications are then drawn for supporting synchronous online learning both in the OUHK and a wider academic context. Appended are: (1) Tutors' and students' roles in "iClass"; and (2) Interview schedules for students and tutors. [The research was supported by grants from the President's Advisory Committee on Research and Development of the Open University of Hong Kong. This article was published in the Regional Focus Issue: Changing Faces of Open and Distance Education in Asia.]
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