How IT Professionals Acquire Soft Skills

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Title: How IT Professionals Acquire Soft Skills
Language: English
Authors: Paul Majett
Source: ProQuest LLC. 2023Ed.D. Dissertation, Walden University.
Availability: ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com/en-US/products/dissertations/individuals.shtml
Peer Reviewed: N
Page Count: 150
Publication Date: 2023
Document Type: Dissertations/Theses - Doctoral Dissertations
Descriptors: Soft Skills, Information Technology, Data Processing Occupations, Family Influence, Community Influence, Occupational Information
ISBN: 979-83-8011-500-1
Abstract: In this study, I investigated how information technology (IT) professionals learn/acquire soft skills. Little is understood about how IT professionals describe and apply the soft skills that they consider necessary for their own employability. Exploring how IT professionals describe and apply soft skills is important to their future work and career advancement. The purpose of this basic qualitative study was to better understand how IT professionals learn/acquire soft skills. Bandura's 1986, social learning theory served as the organizational conceptual framework of this study and guided the research question, which asked how IT professionals acquire learn/acquire soft skills. This research question addressed the major focus of this study. Participants for this basic qualitative study consisted of 20 IT professionals who possessed three or more years of work experience. An interview protocol with semi-structured interview questions was developed and administered to collect data that addressed the major research question. The interview data from the IT professionals were analyzed using inductive analysis resulting in two themes. The first was the foundation of soft skills is shaped by family and the community. The second theme was skill requirements not listed in the job description. Based on the findings a policy recommendation paper was written. The outcome of this study contributes to positive social change because the findings can be used to help with mapping IT workers' learning paths for acquiring soft skills. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
Abstractor: As Provided
Entry Date: 2023
Access URL: https://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:30635562
Accession Number: ED637997
Database: ERIC
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  Data: In this study, I investigated how information technology (IT) professionals learn/acquire soft skills. Little is understood about how IT professionals describe and apply the soft skills that they consider necessary for their own employability. Exploring how IT professionals describe and apply soft skills is important to their future work and career advancement. The purpose of this basic qualitative study was to better understand how IT professionals learn/acquire soft skills. Bandura's 1986, social learning theory served as the organizational conceptual framework of this study and guided the research question, which asked how IT professionals acquire learn/acquire soft skills. This research question addressed the major focus of this study. Participants for this basic qualitative study consisted of 20 IT professionals who possessed three or more years of work experience. An interview protocol with semi-structured interview questions was developed and administered to collect data that addressed the major research question. The interview data from the IT professionals were analyzed using inductive analysis resulting in two themes. The first was the foundation of soft skills is shaped by family and the community. The second theme was skill requirements not listed in the job description. Based on the findings a policy recommendation paper was written. The outcome of this study contributes to positive social change because the findings can be used to help with mapping IT workers' learning paths for acquiring soft skills. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
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      – SubjectFull: Soft Skills
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      – SubjectFull: Information Technology
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      – SubjectFull: Data Processing Occupations
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      – SubjectFull: Family Influence
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      – SubjectFull: Community Influence
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