APA (7th ed.) Citation

Chahal, H., & Devi, P. (2015). Consumer Attitude Towards Service Failure and Recovery in Higher Education. Quality Assurance in Education: An International Perspective, 23(1), 67. https://doi.org/10.1108/QAE-07-2013-0029

Chicago Style (17th ed.) Citation

Chahal, Hardeep, and Pinkey Devi. "Consumer Attitude Towards Service Failure and Recovery in Higher Education." Quality Assurance in Education: An International Perspective 23, no. 1 (2015): 67. https://doi.org/10.1108/QAE-07-2013-0029.

MLA (9th ed.) Citation

Chahal, Hardeep, and Pinkey Devi. "Consumer Attitude Towards Service Failure and Recovery in Higher Education." Quality Assurance in Education: An International Perspective, vol. 23, no. 1, 2015, p. 67, https://doi.org/10.1108/QAE-07-2013-0029.