Practices of Management Development: A Malaysian Case Study

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Bibliographic Details
Title: Practices of Management Development: A Malaysian Case Study
Language: English
Authors: Law, Kian Aun
Source: International Education Studies. May 2008 1(2):76-88.
Availability: Canadian Center of Science and Education. 1120 Finch Avenue West Suite 701-309, Toronto, ON M3J 3H7, Canada. Tel: 416-642-2606 Ext 206; Fax: 416-642-2608; e-mail: ies@ccsenet.org; Web site: http://www.ccsenet.org/journal/index.php/es
Peer Reviewed: Y
Page Count: 13
Publication Date: 2008
Document Type: Journal Articles
Reports - Research
Education Level: Adult Education
Descriptors: Foreign Countries, Case Studies, Management Development, Corporations, Insurance Occupations, Course Content, Leadership Training, Semi Structured Interviews, Content Analysis, Position Papers, Needs Assessment, Competency Based Education, Integrated Activities, Reflection, Industrial Training, Training Methods, Organizational Development, Adult Education, Educational Practices
Geographic Terms: Malaysia
ISSN: 1913-9020
Abstract: This paper deals with a case study of Management Development (MD) practices at Malaysian Assurance Alliance (MAA). The aim of this research is to investigate how a large Malaysian insurance corporation developed and integrated MD initiatives with current organizational needs and tasks. Attempts were made to map and categorize the MD initiatives according to position and course content both for the staff and agency. Analysis of historical records and semi-structured interviews were conducted to identify the organizational MD needs as a result of context and task. Findings show that a company-wide development system for staff and agency was effectively integrated to provide a direct support to competence management endeavour. The company's MD initiatives have also resulted in managerial implications including (1) increased effectiveness of MD initiatives through emphasis on needs and participation; (2) mutually conceived and aligned development system has formed a learning culture in Malaysian Assurance Alliance; and (3) effective MD initiative audit has ensured customer-oriented competence development in the organization.
Abstractor: As Provided
Number of References: 40
Entry Date: 2015
Accession Number: EJ1058014
Database: ERIC
Description
Abstract:This paper deals with a case study of Management Development (MD) practices at Malaysian Assurance Alliance (MAA). The aim of this research is to investigate how a large Malaysian insurance corporation developed and integrated MD initiatives with current organizational needs and tasks. Attempts were made to map and categorize the MD initiatives according to position and course content both for the staff and agency. Analysis of historical records and semi-structured interviews were conducted to identify the organizational MD needs as a result of context and task. Findings show that a company-wide development system for staff and agency was effectively integrated to provide a direct support to competence management endeavour. The company's MD initiatives have also resulted in managerial implications including (1) increased effectiveness of MD initiatives through emphasis on needs and participation; (2) mutually conceived and aligned development system has formed a learning culture in Malaysian Assurance Alliance; and (3) effective MD initiative audit has ensured customer-oriented competence development in the organization.
ISSN:1913-9020