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Advising as Servant Leadership: Investigating Student Satisfaction

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Title: Advising as Servant Leadership: Investigating Student Satisfaction
Language: English
Authors: Paul, W. Kohle, Fitzpatrick, Colleen
Source: NACADA Journal. 2015 35(2):28-35.
Availability: National Academic Advising Association. NACADA Executive Office, Kansas State University, 2323 Anderson Avenue Suite 225, Manhattan, KS 66502-2912. Tel: 785-532-5717; Fax: 785-532-7732; e-mail: nacada@ksu.edu; Web site: http://www.nacada.ksu.edu
Peer Reviewed: Y
Page Count: 8
Publication Date: 2015
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Investigations, Participant Satisfaction, Counseling Effectiveness, Student Attitudes, Leadership Styles, Counseling Techniques, Multiple Regression Analysis, Altruism, Questionnaires, Emotional Adjustment, Academic Advising, Correlation, Predictor Variables, Student Behavior, Undergraduate Students, Student Surveys
ISSN: 0271-9517
Abstract: Student satisfaction with advising is positively linked to first-year student retention and sophomore persistence to their senior year. However, inconsistencies in the advising literature confound conclusions about the most effective advising approach to elicit student satisfaction. Positive links between the servant leadership approach and advising behaviors have been shown, but student satisfaction remains unexamined. We investigate student satisfaction with servant leadership--based advising. Utilizing hierarchical multiple regression analysis, we found positive correlations between servant leadership and student satisfaction with advising. In particular, advisors' altruistic behaviors elicited the greatest impact on student satisfaction. Implications for practice include advancing advising pedagogy and improving advisor selection and professional development.
Abstractor: As Provided
Number of References: 48
Entry Date: 2016
Accession Number: EJ1090142
Database: ERIC
FullText Links:
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  Data: Advising as Servant Leadership: Investigating Student Satisfaction
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  Data: <searchLink fieldCode="SO" term="%22NACADA+Journal%22"><i>NACADA Journal</i></searchLink>. 2015 35(2):28-35.
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  Data: National Academic Advising Association. NACADA Executive Office, Kansas State University, 2323 Anderson Avenue Suite 225, Manhattan, KS 66502-2912. Tel: 785-532-5717; Fax: 785-532-7732; e-mail: nacada@ksu.edu; Web site: http://www.nacada.ksu.edu
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  Data: 0271-9517
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  Data: Student satisfaction with advising is positively linked to first-year student retention and sophomore persistence to their senior year. However, inconsistencies in the advising literature confound conclusions about the most effective advising approach to elicit student satisfaction. Positive links between the servant leadership approach and advising behaviors have been shown, but student satisfaction remains unexamined. We investigate student satisfaction with servant leadership--based advising. Utilizing hierarchical multiple regression analysis, we found positive correlations between servant leadership and student satisfaction with advising. In particular, advisors' altruistic behaviors elicited the greatest impact on student satisfaction. Implications for practice include advancing advising pedagogy and improving advisor selection and professional development.
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  Label: Abstractor
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  Data: As Provided
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  Data: 48
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  Data: 2016
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  Data: EJ1090142
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      – Text: English
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        StartPage: 28
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      – SubjectFull: Investigations
        Type: general
      – SubjectFull: Participant Satisfaction
        Type: general
      – SubjectFull: Counseling Effectiveness
        Type: general
      – SubjectFull: Student Attitudes
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      – SubjectFull: Leadership Styles
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      – SubjectFull: Counseling Techniques
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      – SubjectFull: Multiple Regression Analysis
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      – SubjectFull: Altruism
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      – SubjectFull: Questionnaires
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      – SubjectFull: Emotional Adjustment
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      – SubjectFull: Academic Advising
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      – SubjectFull: Correlation
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      – SubjectFull: Predictor Variables
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      – SubjectFull: Student Behavior
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      – SubjectFull: Undergraduate Students
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      – SubjectFull: Student Surveys
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