The Linguistic Demands of Learning at Work: Interactional Competences and Miscommunication in Vocational Training

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Title: The Linguistic Demands of Learning at Work: Interactional Competences and Miscommunication in Vocational Training
Language: English
Authors: Filliettaz, Laurent
Source: Australian Journal of Applied Linguistics. 2022 5(3):101-117.
Availability: Castledown Publishers. Level 9, 440 Collins Street, Melbourne, Victoria, 3000, Australia. Tel: +61-3-7003-8355; e-mail: contact@castledown-publishers.com.au; Web site: https://www.castledown.com.au/
Peer Reviewed: Y
Page Count: 17
Publication Date: 2022
Document Type: Journal Articles
Reports - Descriptive
Descriptors: Vocational Education, Novices, Work Environment, Discourse Modes, Communication Skills, Language Usage, Apprenticeships, Nonverbal Communication, Verbal Communication, Faculty Development, Foreign Countries, Discourse Analysis, Video Technology, Ethnography, Humor, Mentors, Supervisor Supervisee Relationship, Second Language Learning, Second Language Instruction, Languages for Special Purposes, Models
Geographic Terms: Switzerland
ISSN: 2209-0959
Abstract: Becoming a professional worker involves a wide range of cognitive, social, and cultural processes that have received extensive attention over the past decades amongst various disciplines. It is also not external to language use and communication. Novices in any occupation have to learn technical terms and are expected to master specific discourse and communication genres. They also face explicit or implicit demands regarding how to deal with interactional tasks. This paper discusses the theoretical conditions under which connections between work, language use and learning can be investigated both conceptually and empirically. It illustrates some of these ideas by using empirical data, focusing on a specific educational context, that of the apprenticeship system as it exists in Switzerland. A fine-grained analysis of this material highlights some of the characteristics of verbal and non-verbal interactions between apprentices and trainers as they occur in workplaces. To finish, the paper elaborates on some practical implications and applications of these analyses for the field of teachers' training and language teaching and learning.
Abstractor: As Provided
Entry Date: 2023
Accession Number: EJ1374997
Database: ERIC
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  Data: The Linguistic Demands of Learning at Work: Interactional Competences and Miscommunication in Vocational Training
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  Data: <searchLink fieldCode="SO" term="%22Australian+Journal+of+Applied+Linguistics%22"><i>Australian Journal of Applied Linguistics</i></searchLink>. 2022 5(3):101-117.
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  Data: Castledown Publishers. Level 9, 440 Collins Street, Melbourne, Victoria, 3000, Australia. Tel: +61-3-7003-8355; e-mail: contact@castledown-publishers.com.au; Web site: https://www.castledown.com.au/
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  Data: Journal Articles<br />Reports - Descriptive
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  Data: <searchLink fieldCode="DE" term="%22Vocational+Education%22">Vocational Education</searchLink><br /><searchLink fieldCode="DE" term="%22Novices%22">Novices</searchLink><br /><searchLink fieldCode="DE" term="%22Work+Environment%22">Work Environment</searchLink><br /><searchLink fieldCode="DE" term="%22Discourse+Modes%22">Discourse Modes</searchLink><br /><searchLink fieldCode="DE" term="%22Communication+Skills%22">Communication Skills</searchLink><br /><searchLink fieldCode="DE" term="%22Language+Usage%22">Language Usage</searchLink><br /><searchLink fieldCode="DE" term="%22Apprenticeships%22">Apprenticeships</searchLink><br /><searchLink fieldCode="DE" term="%22Nonverbal+Communication%22">Nonverbal Communication</searchLink><br /><searchLink fieldCode="DE" term="%22Verbal+Communication%22">Verbal Communication</searchLink><br /><searchLink fieldCode="DE" term="%22Faculty+Development%22">Faculty Development</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Discourse+Analysis%22">Discourse Analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Video+Technology%22">Video Technology</searchLink><br /><searchLink fieldCode="DE" term="%22Ethnography%22">Ethnography</searchLink><br /><searchLink fieldCode="DE" term="%22Humor%22">Humor</searchLink><br /><searchLink fieldCode="DE" term="%22Mentors%22">Mentors</searchLink><br /><searchLink fieldCode="DE" term="%22Supervisor+Supervisee+Relationship%22">Supervisor Supervisee Relationship</searchLink><br /><searchLink fieldCode="DE" term="%22Second+Language+Learning%22">Second Language Learning</searchLink><br /><searchLink fieldCode="DE" term="%22Second+Language+Instruction%22">Second Language Instruction</searchLink><br /><searchLink fieldCode="DE" term="%22Languages+for+Special+Purposes%22">Languages for Special Purposes</searchLink><br /><searchLink fieldCode="DE" term="%22Models%22">Models</searchLink>
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  Data: Becoming a professional worker involves a wide range of cognitive, social, and cultural processes that have received extensive attention over the past decades amongst various disciplines. It is also not external to language use and communication. Novices in any occupation have to learn technical terms and are expected to master specific discourse and communication genres. They also face explicit or implicit demands regarding how to deal with interactional tasks. This paper discusses the theoretical conditions under which connections between work, language use and learning can be investigated both conceptually and empirically. It illustrates some of these ideas by using empirical data, focusing on a specific educational context, that of the apprenticeship system as it exists in Switzerland. A fine-grained analysis of this material highlights some of the characteristics of verbal and non-verbal interactions between apprentices and trainers as they occur in workplaces. To finish, the paper elaborates on some practical implications and applications of these analyses for the field of teachers' training and language teaching and learning.
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      – Text: English
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        PageCount: 17
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      – SubjectFull: Vocational Education
        Type: general
      – SubjectFull: Novices
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      – SubjectFull: Work Environment
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      – SubjectFull: Discourse Modes
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      – SubjectFull: Communication Skills
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      – SubjectFull: Language Usage
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      – SubjectFull: Apprenticeships
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      – SubjectFull: Nonverbal Communication
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      – SubjectFull: Verbal Communication
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      – SubjectFull: Faculty Development
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Discourse Analysis
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      – SubjectFull: Ethnography
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      – SubjectFull: Mentors
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      – SubjectFull: Supervisor Supervisee Relationship
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      – SubjectFull: Second Language Learning
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      – SubjectFull: Languages for Special Purposes
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      – SubjectFull: Switzerland
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      – TitleFull: The Linguistic Demands of Learning at Work: Interactional Competences and Miscommunication in Vocational Training
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