Doing What We Do Best: Advancing Business Communication Instruction into the Future with an Agenda for Training and Development

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Bibliographic Details
Title: Doing What We Do Best: Advancing Business Communication Instruction into the Future with an Agenda for Training and Development
Language: English
Authors: Frei, Seth S., Stephens, Keri K., Beebe, Steven A.
Source: Business and Professional Communication Quarterly. 2023 86(4):530-549.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 20
Publication Date: 2023
Document Type: Journal Articles
Reports - Evaluative
Education Level: Higher Education
Postsecondary Education
Descriptors: Business Communication, Communication Skills, Business Education, Behavioral Objectives, Training, Interpersonal Communication, Intercultural Communication, Group Dynamics, Higher Education, Futures (of Society)
DOI: 10.1177/23294906231202831
ISSN: 2329-4922
2329-4906
Abstract: Instruction about teaching business communication skills has been a long-established tradition in the communication discipline. Recent trends in teaching communication training and development extend a long-held emphasis on business communication skill instruction. Given the classical roots of the communication discipline and the current focus on communication skill instruction, this article suggests that future communication theory and research should focus greater attention on behavioral learning outcomes--specifically communication training. This review identifies relevant communication theory that informs a renewed research agenda focused on enhancing behavioral learning outcomes. In proposing this research agenda, we discuss opportunities to apply our current knowledge of intrapersonal, interpersonal, group, public, organizational, mediated, and intercultural communication to advance the discipline through theoretically driven research about business communication skills.
Abstractor: As Provided
Entry Date: 2023
Accession Number: EJ1400225
Database: ERIC
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Abstract:Instruction about teaching business communication skills has been a long-established tradition in the communication discipline. Recent trends in teaching communication training and development extend a long-held emphasis on business communication skill instruction. Given the classical roots of the communication discipline and the current focus on communication skill instruction, this article suggests that future communication theory and research should focus greater attention on behavioral learning outcomes--specifically communication training. This review identifies relevant communication theory that informs a renewed research agenda focused on enhancing behavioral learning outcomes. In proposing this research agenda, we discuss opportunities to apply our current knowledge of intrapersonal, interpersonal, group, public, organizational, mediated, and intercultural communication to advance the discipline through theoretically driven research about business communication skills.
ISSN:2329-4922
2329-4906
DOI:10.1177/23294906231202831