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University Student Satisfaction and Behavioural Engagement During Emergency Remote Teaching

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Title: University Student Satisfaction and Behavioural Engagement During Emergency Remote Teaching
Authors: Necati Taskin (ORCID 0000-0001-8519-6185), Bülent Kandemir (ORCID 0000-0002-2852-547X), Kerem Erzurumlu (ORCID 0000-0001-5363-1963)
Source: Canadian Journal of Learning and Technology. 2023 49(1).
Availability: Canadian Network for Innovation in Education. 260 Dalhousie Street Suite 204, Ottawa, ON K1N 7E4, Canada. Tel: 613-241-0018; Fax: 613-241-0019; e-mail: cnie-rcie@cnie-rcie.ca; Web site: http://www.cjlt.ca
Peer Reviewed: Y
Page Count: 26
Publication Date: 2023
Document Type: Journal Articles
Reports - Research
Descriptors: Student Satisfaction, Online Courses, Academic Achievement, Learner Engagement, Distance Education, COVID-19, Pandemics, School Closing, Student Behavior, Student Attitudes, Foreign Countries, Educational Technology, Electronic Learning
Geographic Terms: Turkey
ISSN: 1499-6677
1499-6685
Abstract: This study aimed to examine students' online satisfaction in the context of emergency remote teaching. The research was carried out in a concurrent triangulation design from the mixed method. The quantitative data of the study were collected from 2663 students studying at different faculties/schools of a state university in Turkey in the fall semester of the 2020-2021 academic year. Participants consist of students who participated voluntarily according to the convenient sampling method. Qualitative data were collected from 494 students who express their opinion through free text answers. The "e-satisfaction scale" was used to determine students' online learning satisfaction. The number of logins to live course, the number of recorded course view and the number of logins to LMS of students are behavioural engagement indicators. According to the findings, the students have a moderate level of satisfaction. There is a significant difference between both academic achievement and engagement of students with different satisfaction levels. Longing for face-to-face education, the usefulness of the LMS, inadequate assessment, the inefficiency of online learning, technical problems, challenges of the process, and insufficient instructors are opinions frequently mentioned by students. The results obtained in this study not only determine the current situation regarding student satisfaction but also provide important clues about improving online learning.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1406880
Database: ERIC
FullText Text:
  Availability: 0
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  Data: University Student Satisfaction and Behavioural Engagement During Emergency Remote Teaching
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  Data: <searchLink fieldCode="AR" term="%22Necati+Taskin%22">Necati Taskin</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-8519-6185">0000-0001-8519-6185</externalLink>)<br /><searchLink fieldCode="AR" term="%22Bülent+Kandemir%22">Bülent Kandemir</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-2852-547X">0000-0002-2852-547X</externalLink>)<br /><searchLink fieldCode="AR" term="%22Kerem+Erzurumlu%22">Kerem Erzurumlu</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-5363-1963">0000-0001-5363-1963</externalLink>)
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  Data: <searchLink fieldCode="SO" term="%22Canadian+Journal+of+Learning+and+Technology%22"><i>Canadian Journal of Learning and Technology</i></searchLink>. 2023 49(1).
– Name: Avail
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  Data: Canadian Network for Innovation in Education. 260 Dalhousie Street Suite 204, Ottawa, ON K1N 7E4, Canada. Tel: 613-241-0018; Fax: 613-241-0019; e-mail: cnie-rcie@cnie-rcie.ca; Web site: http://www.cjlt.ca
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  Data: Y
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  Data: 26
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  Data: 2023
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  Data: Journal Articles<br />Reports - Research
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  Data: <searchLink fieldCode="DE" term="%22Student+Satisfaction%22">Student Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Online+Courses%22">Online Courses</searchLink><br /><searchLink fieldCode="DE" term="%22Academic+Achievement%22">Academic Achievement</searchLink><br /><searchLink fieldCode="DE" term="%22Learner+Engagement%22">Learner Engagement</searchLink><br /><searchLink fieldCode="DE" term="%22Distance+Education%22">Distance Education</searchLink><br /><searchLink fieldCode="DE" term="%22COVID-19%22">COVID-19</searchLink><br /><searchLink fieldCode="DE" term="%22Pandemics%22">Pandemics</searchLink><br /><searchLink fieldCode="DE" term="%22School+Closing%22">School Closing</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Behavior%22">Student Behavior</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Attitudes%22">Student Attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+Technology%22">Educational Technology</searchLink><br /><searchLink fieldCode="DE" term="%22Electronic+Learning%22">Electronic Learning</searchLink>
– Name: Subject
  Label: Geographic Terms
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  Data: <searchLink fieldCode="DE" term="%22Turkey%22">Turkey</searchLink>
– Name: ISSN
  Label: ISSN
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  Data: 1499-6677<br />1499-6685
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: This study aimed to examine students' online satisfaction in the context of emergency remote teaching. The research was carried out in a concurrent triangulation design from the mixed method. The quantitative data of the study were collected from 2663 students studying at different faculties/schools of a state university in Turkey in the fall semester of the 2020-2021 academic year. Participants consist of students who participated voluntarily according to the convenient sampling method. Qualitative data were collected from 494 students who express their opinion through free text answers. The "e-satisfaction scale" was used to determine students' online learning satisfaction. The number of logins to live course, the number of recorded course view and the number of logins to LMS of students are behavioural engagement indicators. According to the findings, the students have a moderate level of satisfaction. There is a significant difference between both academic achievement and engagement of students with different satisfaction levels. Longing for face-to-face education, the usefulness of the LMS, inadequate assessment, the inefficiency of online learning, technical problems, challenges of the process, and insufficient instructors are opinions frequently mentioned by students. The results obtained in this study not only determine the current situation regarding student satisfaction but also provide important clues about improving online learning.
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  Data: 2024
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  Data: EJ1406880
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RecordInfo BibRecord:
  BibEntity:
    PhysicalDescription:
      Pagination:
        PageCount: 26
    Subjects:
      – SubjectFull: Student Satisfaction
        Type: general
      – SubjectFull: Online Courses
        Type: general
      – SubjectFull: Academic Achievement
        Type: general
      – SubjectFull: Learner Engagement
        Type: general
      – SubjectFull: Distance Education
        Type: general
      – SubjectFull: COVID-19
        Type: general
      – SubjectFull: Pandemics
        Type: general
      – SubjectFull: School Closing
        Type: general
      – SubjectFull: Student Behavior
        Type: general
      – SubjectFull: Student Attitudes
        Type: general
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Educational Technology
        Type: general
      – SubjectFull: Electronic Learning
        Type: general
      – SubjectFull: Turkey
        Type: general
    Titles:
      – TitleFull: University Student Satisfaction and Behavioural Engagement During Emergency Remote Teaching
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          Name:
            NameFull: Necati Taskin
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          Name:
            NameFull: Bülent Kandemir
      – PersonEntity:
          Name:
            NameFull: Kerem Erzurumlu
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          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 2023
          Identifiers:
            – Type: issn-print
              Value: 1499-6677
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              Value: 1499-6685
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              Value: 49
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            – TitleFull: Canadian Journal of Learning and Technology
              Type: main
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