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Evaluating Student Satisfaction: A Small Private University Perspective in Japan

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Title: Evaluating Student Satisfaction: A Small Private University Perspective in Japan
Language: English
Authors: Greg Stein (ORCID 0009-0007-2901-6929), Yvonne Wei (ORCID 0000-0001-8255-2009)
Source: Higher Education Studies. 2024 14(2):27-43.
Availability: Canadian Center of Science and Education. 1595 Sixteenth Ave Suite 301, Richmond Hill, Ontario, L4B 3N9 Canada. Tel: 416-642-2606; Fax: 416-642-2608; e-mail: hes@ccsenet.org; Web site: http://www.ccsenet.org/journal/index.php/hes
Peer Reviewed: Y
Page Count: 17
Publication Date: 2024
Document Type: Journal Articles
Reports - Research
Tests/Questionnaires
Education Level: Higher Education
Postsecondary Education
Descriptors: Student Satisfaction, Small Colleges, Private Colleges, Foreign Countries, Gender Differences, Student Characteristics, Predictor Variables, Relationship, Instructional Program Divisions, Social Environment, Teacher Student Relationship, Learner Engagement, Persistence, Resilience (Psychology), Educational Facilities, Undergraduate Students, Student Attitudes
Geographic Terms: Japan
ISSN: 1925-4741
1925-475X
Abstract: This study investigates undergraduate student satisfaction at a small private university in Japan, focusing on factors like social environment, instructors, facilities, support, academic grit, and student engagement. Given Japan's demographic challenges and the heightened competition in higher education, understanding these factors is crucial for student retention and institutional stability. The study employs a quantitative approach, analyzing data from a sample that mirrors the university's demographic composition. Key findings reveal that instructors, facilities, and support significantly influence student satisfaction, with distinct variations observed when analyzed by gender and academic year. In contrast, grit and engagement were not statistically significant predictors; their roles in the broader educational context warrant further exploration. This study reveals actionable strategies to elevate student satisfaction at a small private Japanese university, addressing institutional, administrative, and instructional dimensions. Recommendations include upgrading facilities and enhancing the social atmosphere to foster a conducive learning environment, focusing on faculty development to improve instructional quality, and tailoring engagement strategies to meet gender-specific and year-specific needs. These measures aim to mitigate challenges like declining enrollment and student attrition by creating a more fulfilling university experience and strengthening the institution's reputation and appeal.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1427269
Database: ERIC
FullText Text:
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  Data: Evaluating Student Satisfaction: A Small Private University Perspective in Japan
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  Data: <searchLink fieldCode="AR" term="%22Greg+Stein%22">Greg Stein</searchLink> (ORCID <externalLink term="https://orcid.org/0009-0007-2901-6929">0009-0007-2901-6929</externalLink>)<br /><searchLink fieldCode="AR" term="%22Yvonne+Wei%22">Yvonne Wei</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-8255-2009">0000-0001-8255-2009</externalLink>)
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  Data: <searchLink fieldCode="SO" term="%22Higher+Education+Studies%22"><i>Higher Education Studies</i></searchLink>. 2024 14(2):27-43.
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  Data: Canadian Center of Science and Education. 1595 Sixteenth Ave Suite 301, Richmond Hill, Ontario, L4B 3N9 Canada. Tel: 416-642-2606; Fax: 416-642-2608; e-mail: hes@ccsenet.org; Web site: http://www.ccsenet.org/journal/index.php/hes
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  Data: 17
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  Data: <searchLink fieldCode="DE" term="%22Japan%22">Japan</searchLink>
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  Data: 1925-4741<br />1925-475X
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: This study investigates undergraduate student satisfaction at a small private university in Japan, focusing on factors like social environment, instructors, facilities, support, academic grit, and student engagement. Given Japan's demographic challenges and the heightened competition in higher education, understanding these factors is crucial for student retention and institutional stability. The study employs a quantitative approach, analyzing data from a sample that mirrors the university's demographic composition. Key findings reveal that instructors, facilities, and support significantly influence student satisfaction, with distinct variations observed when analyzed by gender and academic year. In contrast, grit and engagement were not statistically significant predictors; their roles in the broader educational context warrant further exploration. This study reveals actionable strategies to elevate student satisfaction at a small private Japanese university, addressing institutional, administrative, and instructional dimensions. Recommendations include upgrading facilities and enhancing the social atmosphere to foster a conducive learning environment, focusing on faculty development to improve instructional quality, and tailoring engagement strategies to meet gender-specific and year-specific needs. These measures aim to mitigate challenges like declining enrollment and student attrition by creating a more fulfilling university experience and strengthening the institution's reputation and appeal.
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  Data: 2024
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  Data: EJ1427269
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    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 17
        StartPage: 27
    Subjects:
      – SubjectFull: Student Satisfaction
        Type: general
      – SubjectFull: Small Colleges
        Type: general
      – SubjectFull: Private Colleges
        Type: general
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Gender Differences
        Type: general
      – SubjectFull: Student Characteristics
        Type: general
      – SubjectFull: Predictor Variables
        Type: general
      – SubjectFull: Relationship
        Type: general
      – SubjectFull: Instructional Program Divisions
        Type: general
      – SubjectFull: Social Environment
        Type: general
      – SubjectFull: Teacher Student Relationship
        Type: general
      – SubjectFull: Learner Engagement
        Type: general
      – SubjectFull: Persistence
        Type: general
      – SubjectFull: Resilience (Psychology)
        Type: general
      – SubjectFull: Educational Facilities
        Type: general
      – SubjectFull: Undergraduate Students
        Type: general
      – SubjectFull: Student Attitudes
        Type: general
      – SubjectFull: Japan
        Type: general
    Titles:
      – TitleFull: Evaluating Student Satisfaction: A Small Private University Perspective in Japan
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            NameFull: Yvonne Wei
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