From Class Assignment to Organizing Your Neighborhood: One MSW Student's Journey

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Title: From Class Assignment to Organizing Your Neighborhood: One MSW Student's Journey
Language: English
Authors: Fred Brooks, Gloria Claudio
Source: Journal of Teaching in Social Work. 2024 44(3):301-308.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 8
Publication Date: 2024
Document Type: Journal Articles
Reports - Descriptive
Education Level: Higher Education
Postsecondary Education
Descriptors: Graduate Students, Masters Programs, Social Work, Neighborhoods, Neighborhood Improvement, Community Development, Citizen Participation, Community Control, Social Capital, Community Relations, Community Study, Needs Assessment
Geographic Terms: Georgia
DOI: 10.1080/08841233.2024.2344461
ISSN: 0884-1233
1540-7349
Abstract: This article documents how an MSW student in an introductory community practice course took her class assignment and over the course of two years revitalized, democratized, and transformed a sclerotic, corporate-run Home Owners Association (HOA). While the community analysis assignment required the student to interview six of her neighbors, the resulting increase in social capital in the neighborhood led, over the next two years, to the student being elected President of the HOA and organizing the community to win streetlights, clean up a polluted retention pond, create positive relations with city officials, and increase the social capital and collective efficacy of the neighborhood.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1427515
Database: ERIC
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  Value: <anid>AN0177561783;8am01jul.24;2024Jun03.06:06;v2.2.500</anid> <title id="AN0177561783-1">From Class Assignment to Organizing Your Neighborhood: One MSW Student's Journey </title> <p>This article documents how an MSW student in an introductory community practice course took her class assignment and over the course of two years revitalized, democratized, and transformed a sclerotic, corporate-run Home Owners Association (HOA). While the community analysis assignment required the student to interview six of her neighbors, the resulting increase in social capital in the neighborhood led, over the next two years, to the student being elected President of the HOA and organizing the community to win streetlights, clean up a polluted retention pond, create positive relations with city officials, and increase the social capital and collective efficacy of the neighborhood.</p> <p>Keywords: Community organizing; MSW community practice course; Home Owners Association; community analysis; macro practice</p> <hd id="AN0177561783-2">Introduction</hd> <p>This article is coauthored by the student who completed the assignment and the professor who has taught the course for more than 12 years. The article proceeds as follows. The first section briefly describes the course and the outline for the assignment. The middle section describes how Gloria completed the assignment, the processes that led to her further engagement after the semester concluded, the growth of the HOA, several neighborhood campaigns and victories, and her eventual exit from the organization and HOA board transition. The final section summarizes lessons learned and implications for how class assignments in community practice courses can become catalysts for sustainable community organizing and civic engagement.</p> <hd id="AN0177561783-3">Background</hd> <p>SW7100 (Foundations of Community Partnerships) is a first-year course offered through Georgia State University's Master in Social Work program. The course introduces students to a variety of fundamental concepts related to community-oriented social work and includes topics such as community practice theory (Fellin, [<reflink idref="bib3" id="ref1">3</reflink>]), modes of practice (Rothman, [<reflink idref="bib10" id="ref2">10</reflink>]), social capital (Putnam, [<reflink idref="bib9" id="ref3">9</reflink>]), oppression and liberation (Freire, [<reflink idref="bib5" id="ref4">5</reflink>]), consensus organizing (Ohmer & DeMasi, [<reflink idref="bib8" id="ref5">8</reflink>]), racism and critical race theory (Coates, [<reflink idref="bib2" id="ref6">2</reflink>], Fleming, [<reflink idref="bib4" id="ref7">4</reflink>]; & King; [<reflink idref="bib6" id="ref8">6</reflink>]), conflict organizing (Bobo et al., [<reflink idref="bib1" id="ref9">1</reflink>]), the use of mapping software, and case examples of successful community organizing such as the Dudley Street Neighborhood Initiative (Lipman & Mahan, [<reflink idref="bib7" id="ref10">7</reflink>]). Students are required to pull these various theories, concepts, and critical lenses together in the primary course assignment, which is a community analysis.</p> <hd id="AN0177561783-4">Community analysis assignment</hd> <p>While students are allowed to select the neighborhood they wish to analyze, they are encouraged to select the neighborhood in which they currently reside for several reasons. Being a resident means they have easier access and a legitimate reason to be interviewing people about the community. It also reduces the chance of over-analyzing and exploiting so-called "marginal or under-privileged" neighborhoods. Further, as the case example in this paper demonstrates, students sometimes decide to become more deeply engaged with their local community after the assignment is over. The community analysis assignment asks students to address a brief history of the community; current statistics on resident demographics (and other relevant variables); community economic conditions; and information related to housing, shopping, parks and recreation, community organizations, and cultural amenities. Students are required to interview at least six residents to get their perspectives on neighborhood strengths, challenges, issues, and level of civic involvement. The interviews are typically the most feared but ultimately most rewarding part of the assignment. Students are allowed to begin with people they already know in the community, but cold "door-knocking" is encouraged, and the professor will hit the doors with any student who requests in-the-field training. Professor Brooks finds assisting students with neighborhood interviews the most enjoyable task associated with teaching this course.</p> <p>Students are expected to find the "most viable and relevant" community organization or civic association and critically analyze the organization. The type of organizations that students locate and analyze range from simple community-building associations such as community gardens to older, well-funded community organizations that have established track records of campaigns and victories. In suburban Atlanta, home owners' associations (HOAs) are often the most relevant organization that students find. HOAs are typically dues-collecting operations that fund landscaping and common maintenance in the neighborhood. The normative HOA (based on dozens of community analyses over the years) tends to be undemocratic, less than transparent, and rarely tackles neighborhood issues with a grassroots, collective approach. That is the type of HOA Gloria found in her neighborhood during the summer of 2019 when she conducted her community analysis.</p> <hd id="AN0177561783-5">Gloria's community analysis</hd> <p>In late 2018, Gloria and her family moved to Fairburn, about 20 miles south of Atlanta. The 27 houses in the subdivision were built from 2009 to 2016 and at the time of this assignment ranged in value from $200,000 to $225,000, which was just below the median home price in metro Atlanta at the time. When Gloria moved in, the racial make-up of the neighborhood was 100% African American. Gloria is from Puerto Rico, and they were the first Hispanic family to move into the neighborhood. At the time of the assignment, she had lived in the community for just eight months and did not know anyone beyond simple greetings such as those exchanged during a walk through the neighborhood. During her first eight months of residence, she was not invited to any community events, and her impression was that most people did not know their neighbors. She was unaware of any community social gatherings. Based on what she was learning in SW7100, she rated the bonding and bridging social capital (Putnam, [<reflink idref="bib9" id="ref11">9</reflink>]) in the community as pretty weak. Even though Gloria had confidently practiced community social work in Puerto Rico, she felt a sense of nervousness and hesitation about going door-to-door to interview her neighbors. Based on her observations of the neighborhood as not being very social, plus the language and cultural differences, she was unsure how welcoming and comfortable the neighbors would be about being interviewed.</p> <p>In June 2019, Gloria started interviewing her neighbors with the suggested questionnaire provided by Professor Brooks. Because of Gloria's aforementioned hesitation about language and cultural differences, she drafted and distributed a flyer to the neighbors explaining the purpose of the interviews. The house-to-house visits gave her the opportunity to meet some of her neighbors for the very first time. As it turned out, while she got reasonable data about what people liked and disliked about the community, many interactions with her neighbors were a bit stiff and she felt like people had more to say about the community than they were revealing through one-on-one interviews. To get her neighbors to feel more comfortable talking about issues, Gloria decided to draw on a tradition native to her Puerto Rican heritage – neighbors gathering around food and drink. Gloria felt she might get better information if she combined talking about neighborhood issues with a social event that included food and drink, so she decided to host a potluck social gathering at her home. She distributed a simple flyer, titled "Meet Your Neighbors" with further info about bringing a dish to share. On July 13, 2019, she was delighted when 25 neighbors attended her potluck dinner party! The neighbors shared and talked about everyday situations – their families, jobs, hobbies, and so on. The gathering was so much fun Gloria didn't want to spoil it by asking questions about concerns or needs regarding the community. However, Gloria wanted to know more about what they thought about the neighborhood to improve her community analysis paper. So, when a neighbor called saying she was on her way, she took the opportunity to say, "I'm going to wait outside for our neighbor who's on her way. You know that we don't have a streetlight on the street and it's very dark." That comment was the trigger for neighbors to start raising their concerns about the community. Each one expressed what for them were the immediate needs of the community. Suddenly, a social gathering between neighbors who met for the first time became a community assembly. As a community organizer, Gloria knew that her opinions should not stifle what residents think of or identify as their needs. One lesson learned from SW7100 is that asking questions and listening is more important than talking. She sat back and listened as her neighbors expressed their opinions about the neighborhood. Some of the issues discussed that night were security, a lack of street lights, unfinished work by the builder, issues related to the city of Fairburn, maintenance of the yards, street parking, and the future construction of a housing complex in front of the community. That same night, the first neighborhood meeting was scheduled for the following month (August 2019), which was after Gloria's assignment and the semester were over. While she had collected more than enough data to successfully complete the community analysis assignment, between her door-knocking and the potluck dinner party, Gloria had apparently lit a spark that was quickly turning into a flame of organizing!</p> <hd id="AN0177561783-6">After the assignment & course ended</hd> <p>During the first official community meeting in August 2019, one of the residents took the initiative and explained to the group the steps she had taken to resolve some of the issues neighbors had raised, such as the lack of streetlights, low water pressure, and the need for a fence to provide security against animals. Working alone, none of her efforts had successfully resolved these issues. Her experience confirmed the fundamental principle learned in SW7100, that collective action is more powerful than individual efforts to solve community problems. Residents agreed that it was the responsibility of the current HOA management company to address these issues. Several residents had complained, but the company had done nothing. Another issue discussed was the possible construction of a complex of homes just in front of the community. Additional concerns residents expressed included potential increased traffic and the lack of supermarkets, hospitals, and nearby stores. Residents identified the need for a meeting with the management company to discuss these issues, the integration of community members to the association, and the possible creation of their own resident-run HOA.</p> <p>In fall 2019 neighbors were not yet part of the HOA; they held several meetings to develop strategies to meet the needs of the community. The HOA was managed by a private company assigned by the builder. This company was supposed to address the needs of the community through regular meetings, apply the rules of the covenant, inflict fines on violators, and collect annual HOA fees, among other responsibilities. During the first two years under corporate HOA management, there was no communication between the HOA and the neighbors. In fact, at the first neighborhood meeting, no one knew who the management company contact person was. Neither Gloria or her neighbors had ever received a financial statement or any other kind of information related to their community. Gloria and her neighbors felt there was a serious problem with communication and transparency of the HOA's administrative processes.</p> <p>After several community meetings, a meeting with the management company was scheduled. This is how, in March 2020, three members of the community were added to the HOA board. While Gloria was nominated for the position of president, she did not accept the nomination because she was only two months away from finishing her MSW degree and did not want to add more responsibilities to her already busy schedule. That day, the community achieved a small victory. Another lesson learned from SW7100 was that small victories are what keep the engine of the collective organization running. However, despite this achievement, the management company still had an important role in managing the community.</p> <p>In May 2020, the newly elected president made an announcement; she would move out of the community. This news caused an emergency meeting where it was agreed to hold a General Assembly to elect a new president. In June 2020, a year after Gloria's community analysis assignment and soon after she graduated, she was elected president of HOA.</p> <hd id="AN0177561783-7">Gloria's tenure as president</hd> <p>The new board, made up of a president, vice president, and secretary-treasurer, agreed to meet monthly. The first task was to administer a needs assessment. This survey included demographics, communication, community-building, and neighborhood satisfaction. The results of the survey were shared with all the neighbors. Based on the results, the board decided to distribute a quarterly newsletter, hold community meetings twice a year, and distribute a financial report because lack of transparency was one of the biggest issues residents raised in the needs assessment.</p> <p>During their first year as a democratically elected board, in addition to completing the needs assessment and starting the quarterly newsletter, the new HOA won two campaigns by creating a positive relationship with the city council person who represented the neighborhood. For several years, the neighborhood had seven streetlight poles, but construction was never completed with the installation of lights. The new board contacted the city councilman about this issue and quickly got streetlights installed on the poles. The city official also sent out a company to clean and maintain a retention pond that had been neglected for several years. The new HOA created a post office box, e-mail address and designed a beautification campaign that included landscaping at the entrance of the community along with gutter cleaning. These tasks were accomplished by volunteer neighbors.</p> <p>In March 2021, during Gloria's second year as president, the board identified the need to create a strategic plan. In a year, a new board would be elected and it was very important that the work that had already begun be continued. A strategic plan would provide continuity and establish more achievable goals for the community. In July 2021, the strategic plan was presented to the community. The plan included a mission and vision statement, as well as goals of strengthening bonds between residents, increasing capital improvement, and providing effective and transparent management. The strategies to reach the goals were to explore ideas to beautify the community, hold an annual social event to gather with neighbors, create community committees and clubs, update the covenant to fit the community needs, and transfer HOA management to the board.</p> <p>The most significant accomplishments during Gloria's second year as President of the HOA included creating the strategic plan, reducing the annual HOA fee from $250 to $225, updating the covenant (some residents had different covenants and others did not have even one), and beginning the process of transitioning from the private management company to their own fully resident-managed HOA. The organization also repainted the entrance sign, fixed the entrance brick wall, and strengthened relationships with the mayor, two city councilpersons, and city staff to create a community garden within the city. In addition, the neighbors organized social and community-building activities that included a Christmas mailbox decoration contest, food collection for donation to a local nonprofit organization, a neighborhood Easter Egg Hunt, a little free library, and the neighborhood's first Bible study club.</p> <p>In April 2022, the second Annual Assembly was held and new members were elected: president, vice president, secretary, treasurer, and a member-at-large. From three members, the board grew to its current five members. As part of this assembly, the complete transition from the management company to a community HOA was announced. As Gloria described it "We had our PO box, e-mail, phone number, bank account, insurance, taxes, and a covenant that met the needs of our community." It took two years, but we did it!</p> <p>That same day, Gloria shared with her neighbors the news that her family was moving to Texas, due to her husband's job. It was a very emotional moment; she said, "we cried and laughed remembering the lived experiences." This is how Gloria described her feelings about moving away: "Although a great sadness invaded my heart, at the same time I felt great satisfaction at having been part of the community organization. In May 2022, just one month after I moved to Texas, I received an e-mail from the secretary of the board: the new newsletter and the promo for a yard sale event. I could see how the community is working on its own, empowered. The community analysis, the needs assessment, the strategic plan, and the participation of the neighbors – all the strategies I learned in SW7100 had provided me with a solid foundation from which to organize and mobilize a community."</p> <hd id="AN0177561783-8">Lessons learned and implications for SW 7100</hd> <p>If one goal of SW7100 is to inspire students to pursue community organizing, it succeeded with Gloria! Even though Gloria's two-year tenure as president of her HOA is not the normative outcome of the course, it raises an important question: How can we leverage her experience to increase the likelihood of future students taking on leadership roles in their communities? Since the community analysis assignment, and especially the interviewing requirement, is commonly perceived as challenging, former students are invited back to present to current students how they approached the assignment and successfully completed it. Since graduating Gloria has made Zoom presentations to two successive classes. Feedback from students suggest that her presentation reduced their anxiety and gave them valuable tips to approach the assignment. After Gloria's presentation and completing SW7100 in fall 2021, one student went to several meetings of her local community organization and subsequently ran for and was elected secretary of the organization.</p> <p>After teaching this course upwards of 20 times, the most distinctive aspect of the way Gloria approached the assignment was the neighborhood pot-luck dinner party she hosted that 27 of her neighbors showed up to. No other student ever took this step, which was going above and beyond the requirement of interviewing 6 residents. The fun and camaraderie that community members enjoyed, in addition to discussing serious neighborhood issues, seemed to be the social spark (viz., social capital) that led to the desire to have further meetings after the assignment was over. It probably does not make sense to require every student to host a neighborhood pot-luck dinner party, but it is worth describing this option in the syllabus and in class discussions as a way of deepening/improving data collection for the community analysis. Many communities already have social networks and events, but many neighborhoods, especially in fast growing suburbs, do not.</p> <p>One last way of using Gloria's experience to inspire students to replicate her success is to assign this article as required reading in future SW 7100 classes. If students realized that this assignment can lead to a publishable article it could be further motivation to do their best!</p> <hd id="AN0177561783-9">Disclosure statement</hd> <p>No potential conflict of interest was reported by the author(s).</p> <ref id="AN0177561783-10"> <title> References </title> <blist> <bibl id="bib1" idref="ref9" type="bt">1</bibl> <bibtext> Bobo, K. A., Kendall, J., & Max, S. (2010). Organizing for social change: Midwest Academy manual for activists (4th ed.). The Forum Press.</bibtext> </blist> <blist> <bibl id="bib2" idref="ref6" type="bt">2</bibl> <bibtext> Coates, T. (2014, June). The case for reparations. The Atlantic. Retrieved from : https://<ulink href="http://www.theatlantic.com/magazine/archive/2014/06/the-case-for-reparations/361631/">www.theatlantic.com/magazine/archive/2014/06/the-case-for-reparations/361631/</ulink></bibtext> </blist> <blist> <bibl id="bib3" idref="ref1" type="bt">3</bibl> <bibtext> Fellin, P. (2000). The community and the social worker. Brooks Cole.</bibtext> </blist> <blist> <bibl id="bib4" idref="ref7" type="bt">4</bibl> <bibtext> Fleming, C. (2018). Why are we talking about white supremacy? The idiot's guide to critical race theory. UU World. Unitarian Universalist Association.</bibtext> </blist> <blist> <bibl id="bib5" idref="ref4" type="bt">5</bibl> <bibtext> Freire, P. (2010). Pedagogy of the oppressed: 30th anniversary edition. Continuum.</bibtext> </blist> <blist> <bibl id="bib6" idref="ref8" type="bt">6</bibl> <bibtext> King, M. L., Jr. (1994). Letter from a Birmingham jail. Harper.</bibtext> </blist> <blist> <bibl id="bib7" idref="ref10" type="bt">7</bibl> <bibtext> Lipman, M., & Mahan, L. (1996). Holding ground: The rebirth of Dudley Street. Film. New Day Films.</bibtext> </blist> <blist> <bibl id="bib8" idref="ref5" type="bt">8</bibl> <bibtext> Ohmer, M. L., & DeMasi, K. (2008). Consensus organizing: A community development workbook. Sage.</bibtext> </blist> <blist> <bibl id="bib9" idref="ref3" type="bt">9</bibl> <bibtext> Putnam, R. (2000). Bowling alone: The collapse and revival of American community. Simon & Schuster.</bibtext> </blist> <blist> <bibtext> Rothman, J. (2007). Multi modes of intervention at the macro level. Journal of Community Practice, 15 (4), 11 – 40. https://doi.org/10.1300/J125v15n04_02</bibtext> </blist> </ref> <aug> <p>By Fred Brooks and Gloria Claudio</p> <p>Reported by Author; Author</p> </aug> <nolink nlid="nl1" bibid="bib10" firstref="ref2"></nolink>
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  Data: This article documents how an MSW student in an introductory community practice course took her class assignment and over the course of two years revitalized, democratized, and transformed a sclerotic, corporate-run Home Owners Association (HOA). While the community analysis assignment required the student to interview six of her neighbors, the resulting increase in social capital in the neighborhood led, over the next two years, to the student being elected President of the HOA and organizing the community to win streetlights, clean up a polluted retention pond, create positive relations with city officials, and increase the social capital and collective efficacy of the neighborhood.
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          Numbering:
            – Type: volume
              Value: 44
            – Type: issue
              Value: 3
          Titles:
            – TitleFull: Journal of Teaching in Social Work
              Type: main
ResultId 1