Mediating Role of Academic Help-Seeking among Students' Social Networking Self-Efficacy and Social Presence in Online Environments

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Title: Mediating Role of Academic Help-Seeking among Students' Social Networking Self-Efficacy and Social Presence in Online Environments
Language: English
Authors: Fahimeh Keshavarzi, Timothy Teo, Elham Heidari (ORCID 0000-0001-5216-9674), Mahboobe Mehrvarz
Source: Education and Information Technologies. 2024 29(8):9773-9794.
Availability: Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/
Peer Reviewed: Y
Page Count: 22
Publication Date: 2024
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Help Seeking, Social Networks, Self Efficacy, Electronic Learning, College Students, Foreign Countries, Distance Education
Geographic Terms: Iran
DOI: 10.1007/s10639-023-12204-7
ISSN: 1360-2357
1573-7608
Abstract: In the digital era, there has been a growing focus on seeking online academic help-seeking as an effective factor for success in the virtual learning environment. However, the Social Networking Self-efficacy (SNS) and social presence of students in online learning environments remain underexplored. This study employed a structural model to investigate the relationship between students' SNS, academic help-seeking, and social presence, as well as the mediating role of academic help-seeking between these two factors. The research design was quantitative, using a descriptive and correlational approach. Data were collected from 339 students at an Iranian university in Hamedan and analyzed using structural equation modeling. The findings indicated that SNS had both direct and indirect influences on social presence, through academic help-seeking. Additionally, academic help-seeking was found to impact social presence, thus mediating the relationship between SNS and social presence. Therefore, educators and policy-makers should consider the role of academic help-seeking and SNS to enhance social presence.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1428579
Database: ERIC
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  Data: Mediating Role of Academic Help-Seeking among Students' Social Networking Self-Efficacy and Social Presence in Online Environments
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  Data: <searchLink fieldCode="AR" term="%22Fahimeh+Keshavarzi%22">Fahimeh Keshavarzi</searchLink><br /><searchLink fieldCode="AR" term="%22Timothy+Teo%22">Timothy Teo</searchLink><br /><searchLink fieldCode="AR" term="%22Elham+Heidari%22">Elham Heidari</searchLink> (ORCID <externalLink term="http://orcid.org/0000-0001-5216-9674">0000-0001-5216-9674</externalLink>)<br /><searchLink fieldCode="AR" term="%22Mahboobe+Mehrvarz%22">Mahboobe Mehrvarz</searchLink>
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  Data: Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/
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  Data: 22
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  Data: 2024
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  Data: Journal Articles<br />Reports - Research
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Help+Seeking%22">Help Seeking</searchLink><br /><searchLink fieldCode="DE" term="%22Social+Networks%22">Social Networks</searchLink><br /><searchLink fieldCode="DE" term="%22Self+Efficacy%22">Self Efficacy</searchLink><br /><searchLink fieldCode="DE" term="%22Electronic+Learning%22">Electronic Learning</searchLink><br /><searchLink fieldCode="DE" term="%22College+Students%22">College Students</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Distance+Education%22">Distance Education</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Iran%22">Iran</searchLink>
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  Data: 10.1007/s10639-023-12204-7
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  Data: 1360-2357<br />1573-7608
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  Data: In the digital era, there has been a growing focus on seeking online academic help-seeking as an effective factor for success in the virtual learning environment. However, the Social Networking Self-efficacy (SNS) and social presence of students in online learning environments remain underexplored. This study employed a structural model to investigate the relationship between students' SNS, academic help-seeking, and social presence, as well as the mediating role of academic help-seeking between these two factors. The research design was quantitative, using a descriptive and correlational approach. Data were collected from 339 students at an Iranian university in Hamedan and analyzed using structural equation modeling. The findings indicated that SNS had both direct and indirect influences on social presence, through academic help-seeking. Additionally, academic help-seeking was found to impact social presence, thus mediating the relationship between SNS and social presence. Therefore, educators and policy-makers should consider the role of academic help-seeking and SNS to enhance social presence.
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      – SubjectFull: Social Networks
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      – SubjectFull: Self Efficacy
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      – SubjectFull: Electronic Learning
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      – SubjectFull: College Students
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Iran
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