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More Pay and Benefits or Better Work-Life Balance? Post Pandemic Perspectives on Employee Centricity among University Frontline Staff

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Title: More Pay and Benefits or Better Work-Life Balance? Post Pandemic Perspectives on Employee Centricity among University Frontline Staff
Language: English
Authors: Phillip Dangaiso, Divaries Cosmas Jaravaza (ORCID 0000-0002-8930-1242), Paul Mukucha, Audrey Bowora, Gaylord Hlabiso, Knowledge Jonasi
Source: Journal on Efficiency and Responsibility in Education and Science. 2024 17(2):151-163.
Availability: Czech University of Life Sciences Prague. Czech University of Life Sciences Prague, Kamýcká 129, Prague 6 - Suchdol 165 00, Czech Republic. e-mail: editor@eriesjournal.com; Web site: https://www.eriesjournal.com/index.php/eries
Peer Reviewed: Y
Page Count: 13
Publication Date: 2024
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Work Life Expectancy, Compensation (Remuneration), Job Satisfaction, Public Colleges, Professional Personnel, Foreign Countries, Teleworking, Working Hours, Predictor Variables, Employee Attitudes
Geographic Terms: Zimbabwe
ISSN: 2336-2375
1803-1617
Abstract: The COVID-19 pandemic forced organizations across diverse industries to redraw their business models globally. Businesses crumbled, downsized, laid off workers, streamlined and digitalized their workflow, and maintained skeletal staff to support integral business functions. Remote working and flexible schedules were institutionalized to manage service employees globally. The study compared the effects of work-life balance and employee remuneration on employee job satisfaction and loyalty intentions. The study targeted frontline staff at three public universities in Zimbabwe, and 327 valid responses were obtained. Structural Equation Modeling (SEM) revealed that employee remuneration, remote working, and flexible scheduling positively and significantly influenced employee job satisfaction. Further, the analysis indicated employee preference for remote working and flexible work scheduling over more pay and benefits. The positive impact of job satisfaction on employee loyalty intentions was also confirmed. This study flags the significant contribution of work-life balance by bringing new empirical evidence on the relative significance of remote working, flexible working arrangements, and employee remuneration on employee job satisfaction and loyalty intentions in the post-pandemic normal. The study recommends that universities should harness digital technologies to promote sustainable remote working and enhanced employee autonomy.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1433092
Database: ERIC
FullText Text:
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  Data: More Pay and Benefits or Better Work-Life Balance? Post Pandemic Perspectives on Employee Centricity among University Frontline Staff
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  Data: <searchLink fieldCode="AR" term="%22Phillip+Dangaiso%22">Phillip Dangaiso</searchLink><br /><searchLink fieldCode="AR" term="%22Divaries+Cosmas+Jaravaza%22">Divaries Cosmas Jaravaza</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-8930-1242">0000-0002-8930-1242</externalLink>)<br /><searchLink fieldCode="AR" term="%22Paul+Mukucha%22">Paul Mukucha</searchLink><br /><searchLink fieldCode="AR" term="%22Audrey+Bowora%22">Audrey Bowora</searchLink><br /><searchLink fieldCode="AR" term="%22Gaylord+Hlabiso%22">Gaylord Hlabiso</searchLink><br /><searchLink fieldCode="AR" term="%22Knowledge+Jonasi%22">Knowledge Jonasi</searchLink>
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  Data: <searchLink fieldCode="SO" term="%22Journal+on+Efficiency+and+Responsibility+in+Education+and+Science%22"><i>Journal on Efficiency and Responsibility in Education and Science</i></searchLink>. 2024 17(2):151-163.
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  Data: Czech University of Life Sciences Prague. Czech University of Life Sciences Prague, Kamýcká 129, Prague 6 - Suchdol 165 00, Czech Republic. e-mail: editor@eriesjournal.com; Web site: https://www.eriesjournal.com/index.php/eries
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  Data: Y
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  Data: 13
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  Data: 2024
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  Data: Journal Articles<br />Reports - Research
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Work+Life+Expectancy%22">Work Life Expectancy</searchLink><br /><searchLink fieldCode="DE" term="%22Compensation+%28Remuneration%29%22">Compensation (Remuneration)</searchLink><br /><searchLink fieldCode="DE" term="%22Job+Satisfaction%22">Job Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Public+Colleges%22">Public Colleges</searchLink><br /><searchLink fieldCode="DE" term="%22Professional+Personnel%22">Professional Personnel</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Teleworking%22">Teleworking</searchLink><br /><searchLink fieldCode="DE" term="%22Working+Hours%22">Working Hours</searchLink><br /><searchLink fieldCode="DE" term="%22Predictor+Variables%22">Predictor Variables</searchLink><br /><searchLink fieldCode="DE" term="%22Employee+Attitudes%22">Employee Attitudes</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Zimbabwe%22">Zimbabwe</searchLink>
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  Data: 2336-2375<br />1803-1617
– Name: Abstract
  Label: Abstract
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  Data: The COVID-19 pandemic forced organizations across diverse industries to redraw their business models globally. Businesses crumbled, downsized, laid off workers, streamlined and digitalized their workflow, and maintained skeletal staff to support integral business functions. Remote working and flexible schedules were institutionalized to manage service employees globally. The study compared the effects of work-life balance and employee remuneration on employee job satisfaction and loyalty intentions. The study targeted frontline staff at three public universities in Zimbabwe, and 327 valid responses were obtained. Structural Equation Modeling (SEM) revealed that employee remuneration, remote working, and flexible scheduling positively and significantly influenced employee job satisfaction. Further, the analysis indicated employee preference for remote working and flexible work scheduling over more pay and benefits. The positive impact of job satisfaction on employee loyalty intentions was also confirmed. This study flags the significant contribution of work-life balance by bringing new empirical evidence on the relative significance of remote working, flexible working arrangements, and employee remuneration on employee job satisfaction and loyalty intentions in the post-pandemic normal. The study recommends that universities should harness digital technologies to promote sustainable remote working and enhanced employee autonomy.
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  Data: 2024
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  Data: EJ1433092
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    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 13
        StartPage: 151
    Subjects:
      – SubjectFull: Work Life Expectancy
        Type: general
      – SubjectFull: Compensation (Remuneration)
        Type: general
      – SubjectFull: Job Satisfaction
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      – SubjectFull: Public Colleges
        Type: general
      – SubjectFull: Professional Personnel
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Teleworking
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      – SubjectFull: Working Hours
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      – SubjectFull: Predictor Variables
        Type: general
      – SubjectFull: Employee Attitudes
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      – SubjectFull: Zimbabwe
        Type: general
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      – TitleFull: More Pay and Benefits or Better Work-Life Balance? Post Pandemic Perspectives on Employee Centricity among University Frontline Staff
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